From start to finish my loan was handled with professionalism and graceEven when things were not presented in the best of ways, Quicken worked hard to be sure I understood every step of the way
I had to cancel the loan, due to numbers not being what they said they would beThe agent said to sign the security deposit but that we wouldn't run the deposit, ( I should have known better than to trust him) they withdrew the funds from the accountAfter the loan was withdrawn, they refused to give the good faith discount back in a timely fashionThey took the money quick but when it was time to give it back they sure do take their time Have requested escalations to get it back, and all I get is an automated response
My experience was goodApplication process was easy and they were able to process loan and approval in short timeOnly problem was distribution of moneyApparently my paperwork was archived before they completed all they needed to process payments causing a week’s delay but otherwise the process went off without a hitchI would recommend Quicken Loans to my friends and family
We had a very good experience using Quicken Loans to refinance our mortgageThe process was very well laid out, organized and quickIt took far less time than going through a bank or credit unionWe were completely satisfied with the results and would recommend Quicken Loans to anyone looking to refinance or buy
Quicken promised to roll my mortgage and line of credit into mortgage and remove the PMI, our appraisal didn’t come back favorable ($20,less than months prior) CONVENIENTLY that changed the pricing of closing which would have costed more than our PMI would have over the next years!Like I wouldn’t “notice” $8,closing costsDO NOT GET INVOLVED WITH QUICKEN
This is my second time using Quicken, and I could not have had a better experienceThey were thorough, professional and timelyFrom start to finish loan closed in about weeksThey followed up with daily status updates, I was never left in the darkQuestions were answered and resolved immediately? My representative was friendly and efficientI would recommend Quicken Loans to anyone who's looking for an experience over and above excellence
The process was moving along excellent until the final documents were revealed and I saw the closing cost I put a stop on whole process But within a day I had every agent calling me, helping me, Not once, by anyone involved in this process was I spoken to with negative feedbackThey acknowledge my concern and passed my refinance to the solution dept I had a marvelous solution person help me find the answer I needed to have to continue the process I am very pleased to be doing business with Quicken Loans Closing was in my home at my convenience with a very personable notary from Amrock Only thing I need to point out is closing cost should be stated up front to refinances
The most manipulative and immoral website practices I have ever seenThey use manipulative web forms to gather your dataI viewed their webpage yesterday and have received no less than calls and text messageI will never do business with this companyThe IT personnel responsible for this should feel ashamed to call themselves an IT professional
I want to thank Quicken Loans for their exceptional serviceThey have a great website that keeps you informed and helps with the loan processBut the people at Quicken loans have been PhenomenalI wanted to thank everyone for taking care of meeting the close date on timeThank you Quicken Loans
QL was wonderfulIf it wasnt for QL I would not be owning my homeThey help me clear up things that needed to come off my credit to get me a higher credit scoreI would recommend QL to anyone that is planning on buying a home Everyone that worked with me during the process of my loan was very pleasantOnce again Thank you Quicken Loans for everything
Mostly things were goodSome confusion about the paper work I needed then after the effort to get it...I was told I didn't need itAlso the older generation was not trained on computersI feel that a little more consideration should be given to those of us
From start to finish my loan was handled with professionalism and graceEven when things were not presented in the best of ways, Quicken worked hard to be sure I understood every step of the way
Quicken Loans was very easy to talk with and always gave good answers They were very helpful throughout the process
I had to cancel the loan, due to numbers not being what they said they would beThe agent said to sign the security deposit but that we wouldn't run the deposit, ( I should have known better than to trust him) they withdrew the funds from the accountAfter the loan was withdrawn, they refused to give the good faith discount back in a timely fashionThey took the money quick but when it was time to give it back they sure do take their time Have requested escalations to get it back, and all I get is an automated response
My experience was goodApplication process was easy and they were able to process loan and approval in short timeOnly problem was distribution of moneyApparently my paperwork was archived before they completed all they needed to process payments causing a week’s delay but otherwise the process went off without a hitchI would recommend Quicken Loans to my friends and family
We had a very good experience using Quicken Loans to refinance our mortgageThe process was very well laid out, organized and quickIt took far less time than going through a bank or credit unionWe were completely satisfied with the results and would recommend Quicken Loans to anyone looking to refinance or buy
for primary mortgage and HELOC Absolutely flawless process, interactions, advice, etc Website and APP were excellent
Quicken promised to roll my mortgage and line of credit into mortgage and remove the PMI, our appraisal didn’t come back favorable ($20,less than months prior) CONVENIENTLY that changed the pricing of closing which would have costed more than our PMI would have over the next years!Like I wouldn’t “notice” $8,closing costsDO NOT GET INVOLVED WITH QUICKEN
This is my second time using Quicken, and I could not have had a better experienceThey were thorough, professional and timelyFrom start to finish loan closed in about weeksThey followed up with daily status updates, I was never left in the darkQuestions were answered and resolved immediately? My representative was friendly and efficientI would recommend Quicken Loans to anyone who's looking for an experience over and above excellence
I was very happy with my loan
The process was moving along excellent until the final documents were revealed and I saw the closing cost I put a stop on whole process But within a day I had every agent calling me, helping me, Not once, by anyone involved in this process was I spoken to with negative feedbackThey acknowledge my concern and passed my refinance to the solution dept I had a marvelous solution person help me find the answer I needed to have to continue the process I am very pleased to be doing business with Quicken Loans Closing was in my home at my convenience with a very personable notary from Amrock Only thing I need to point out is closing cost should be stated up front to refinances
The most manipulative and immoral website practices I have ever seenThey use manipulative web forms to gather your dataI viewed their webpage yesterday and have received no less than calls and text messageI will never do business with this companyThe IT personnel responsible for this should feel ashamed to call themselves an IT professional
From start to finish on our recent refinance, Quicken loans was informative, efficient and easy to work with
This was an extremely easy process Loved everything online and having the notary come to my home for closing! Appreciate Cody for all of his help
I’m a happy customer
Customer service was beyond professional and helpful during every part of our processThank you quicken loans!!
No problems Good communication sFaster than I thought
I was treated very quickly and professionally with the complete processCould not be more satisfied
Larry W
I want to thank Quicken Loans for their exceptional serviceThey have a great website that keeps you informed and helps with the loan processBut the people at Quicken loans have been PhenomenalI wanted to thank everyone for taking care of meeting the close date on timeThank you Quicken Loans
QL was wonderfulIf it wasnt for QL I would not be owning my homeThey help me clear up things that needed to come off my credit to get me a higher credit scoreI would recommend QL to anyone that is planning on buying a home Everyone that worked with me during the process of my loan was very pleasantOnce again Thank you Quicken Loans for everything
Mostly things were goodSome confusion about the paper work I needed then after the effort to get it...I was told I didn't need itAlso the older generation was not trained on computersI feel that a little more consideration should be given to those of us