The least complicated business transaction I have been involved withThe agents were somewhat remarkable in the way of communicating and I felt like I made new friendsThey seemed to be totally dedicated to my best interests
This is the 2d time to benefit from Quicken Loans An AMAZING company, professional employees and just like the name "QUICK"en!!!! My first choice always
Quick, Professional, and a delight to deal with! Stayed in contact with me daily through the whole process and even called in the days after we closed to check in and see how we were doing!!!!
From start to finish my loan was handled with professionalism and graceEven when things were not presented in the best of ways, Quicken worked hard to be sure I understood every step of the way
I absolutely LOVE Quicken LoansHave refinanced times with themAlways friendly, extremely helpful reps like Ronald McRae, Alejando "Alex" Sanchez and Dana TumerkanThe only thing I'm not to crazy about is having to do a SURVEY EVERYTIME I ask a questionBut then again, I understand that you need to constantly know that your employees are friendly and helpful
ALL your staff, Jackson, Penny, etc etc etc were great to work with even with soooo many steps, documents, phone calls, emails, etcthe process went quickly
AND this may lend the opportunity to discuss the etc etc etc There are just TOOOOOO many folks to deal with and it gets VERY confusing as to who they are and what their process is in making the loan happen Would be nice to cut down the # of folks we deal with, but if that slows the process then nevermind!
I refinanced with Quicken years ago and times since then They are proactive about calling when the rates drop and the customer service is unparalleled They are responsive and even send the attorney for closing to your home They did everything for me and walked me through every step of the process Very positive experience
Difficulty understanding what I needed to doToo many different people to deal with and too much time running around town mailing ups things back and forth and sending checks to pay off bills when I had no idea where to send them
Using Quicken Loans to refinance and pay off some cc debt was a great decision From beginning to end, everyone we dealt with was caring, helpful and professional
Megan Young, our Client Care Specialist, was particularly special Megan kept in touch with us regularly to keep us informed as to our status and see if we had any questionsI believe she went above and beyond her duties to make sure we were comfortable with the entire process We would confidently share our experience with anyone looking to buy or refinance a home Thank you sincerely
Like most things that you do in life something can go wrongSuch was the case with my Quicken loan process When my appraisal was done things were required to be repaired I became upset and took it personallyBut because this company is so well organized, when I voiced my complaint they had the right person to call meThis man explained to me very calmly and with much wisdom and concern why these requirements were made of meHe even offered a refund if things were done wrongly in the companyI agreed to the repairs,(took my time) and made themNow I have a beautiful home that I am proud of with a mortgage that has a lower monthly note At first I was upset (like many of those who are making complaints on this company), then I begin to think as I was talking to the guy…This is a COMPANY and they are in businessThey want to remain in business The things they are asking me to do are in my favor My loan process was longer than I thought it would be, but it was entirely up to me I chose to take my time and make my repairs This company was very kind to me, especially Bobby GravesI suggest that you keep a positive attitude
Quicken Loans helped my refinancingMy experience was great and I think the process is much simple than other lendersI like the web interface for easy communication and document uploadsI would highly recommend this company
The process was fast and painless
All the individuals we encountered throughout our refinance process were professional, helpful, and informative
The least complicated business transaction I have been involved withThe agents were somewhat remarkable in the way of communicating and I felt like I made new friendsThey seemed to be totally dedicated to my best interests
This is the 2d time to benefit from Quicken Loans An AMAZING company, professional employees and just like the name "QUICK"en!!!! My first choice always
Quick, Professional, and a delight to deal with! Stayed in contact with me daily through the whole process and even called in the days after we closed to check in and see how we were doing!!!!
From start to finish my loan was handled with professionalism and graceEven when things were not presented in the best of ways, Quicken worked hard to be sure I understood every step of the way
Wonderful experience, second time I've used quicken loans
The team at Quicken Loans was very respectful, efficient, and overall provided great serviceI definitely would recommend them to a friend
Working with Nicole Humitz was an extraordinary experienceAbove and beyond customer service
I absolutely LOVE Quicken LoansHave refinanced times with themAlways friendly, extremely helpful reps like Ronald McRae, Alejando "Alex" Sanchez and Dana TumerkanThe only thing I'm not to crazy about is having to do a SURVEY EVERYTIME I ask a questionBut then again, I understand that you need to constantly know that your employees are friendly and helpful
They make the process so easy
ALL your staff, Jackson, Penny, etc etc etc were great to work with even with soooo many steps, documents, phone calls, emails, etcthe process went quickly
AND this may lend the opportunity to discuss the etc etc etc There are just TOOOOOO many folks to deal with and it gets VERY confusing as to who they are and what their process is in making the loan happen Would be nice to cut down the # of folks we deal with, but if that slows the process then nevermind!
I refinanced with Quicken years ago and times since then They are proactive about calling when the rates drop and the customer service is unparalleled They are responsive and even send the attorney for closing to your home They did everything for me and walked me through every step of the process Very positive experience
Difficulty understanding what I needed to doToo many different people to deal with and too much time running around town mailing ups things back and forth and sending checks to pay off bills when I had no idea where to send them
I had reservations but, this was an easy process & ALL the people were helpful & friendly! Thanks
Using Quicken Loans to refinance and pay off some cc debt was a great decision From beginning to end, everyone we dealt with was caring, helpful and professional
Megan Young, our Client Care Specialist, was particularly special Megan kept in touch with us regularly to keep us informed as to our status and see if we had any questionsI believe she went above and beyond her duties to make sure we were comfortable with the entire process We would confidently share our experience with anyone looking to buy or refinance a home Thank you sincerely
Like most things that you do in life something can go wrongSuch was the case with my Quicken loan process When my appraisal was done things were required to be repaired I became upset and took it personallyBut because this company is so well organized, when I voiced my complaint they had the right person to call meThis man explained to me very calmly and with much wisdom and concern why these requirements were made of meHe even offered a refund if things were done wrongly in the companyI agreed to the repairs,(took my time) and made themNow I have a beautiful home that I am proud of with a mortgage that has a lower monthly note At first I was upset (like many of those who are making complaints on this company), then I begin to think as I was talking to the guy…This is a COMPANY and they are in businessThey want to remain in business The things they are asking me to do are in my favor My loan process was longer than I thought it would be, but it was entirely up to me I chose to take my time and make my repairs This company was very kind to me, especially Bobby GravesI suggest that you keep a positive attitude
Quicken Loans helped my refinancingMy experience was great and I think the process is much simple than other lendersI like the web interface for easy communication and document uploadsI would highly recommend this company
Best mortgage experience
Under promise and over delivered Good experience