I had a great experience with Quicken and all the people I dealt with on a regular basisI found them to be very professional, concerned about inconveniencing me while doing all the necessary diligence in refinancing my loanThey were thorough, pleasant and serious about working on my behalf
I would do it all over again in an instant
Very user friendly process, they are professional and friendly, great product selection it took the a little bit more time than what I would like but overall good experience
Duane is by far par the most pleasant, friendly and courteous person that I have had the pleasure of conversing with over the past months of my loan process It was a pleasure working with him At times when it appeared that my loan was not going anywhere he would call me and walk me through the process The other team members did their job well but it was business as usual for them, I felt like I was another loan for them to process
Kudos to Duane, he called be back after the loan was completed, I have not heard back from the others This is what separate a good staff from an excellent employee
Thanks again Duane and happy new year
They were very personalMy husband and I had a very wonderful experience with themThey were very nice and answer all our guestionsIt was a pleasure to work with them
This was my second refi with Quicken, the first was smooth as glass, the second one was about like dealing with most mortgage companies (a pain in the backside)@ one point after approval I almost canceled the loan
I would say that Quicken is probably no better or worse than most mortgage coThey definitely will not be my first choice when looking for a finance co
My experience with Quicken Loans was very positiveFrom my first contact with them, they were friendly and knowledgeableThe Refinance process was quick and painlessI can't say enough good things about them I would highly recommend this company for your home buying needs
The entire process was greatStarted with Joey Jepson, then Mike Carrol and then concluded with MrBob Phelpsstandup guys making everything happen that they promised they wouldFrom start to finish I was closed in about weeks! Thanks guys, thanks quicken
I have loaned homes and this has been the best closing ever It was quick and without any stress at all I loved how everything was handled thru emailThank you so much for all the great work
The least complicated business transaction I have been involved withThe agents were somewhat remarkable in the way of communicating and I felt like I made new friendsThey seemed to be totally dedicated to my best interests
Quicken loans exceeded my expectations by far, I couldnt be happier with their service and with the attitudes of every individual involvedThere is a reason quicken has been number one in loan satisfaction for consecutive yearsWebsite was easy to navigate and very helpful throughout the processI was able to refinance from my couch with the best rate and they came out to my house for the closingUnbelievable!??
Quicken was the epitome of professionalism Everyone involved went out of their way to make the process as easy as possible I would definitely recommend Quicken to anyone buying or refiing
I'm very satisfied with the all process in my loan with Quicken LoansThe only thing they should have a more professional appraisal companyEverything else great
My experience with Quicken loans is a little mixed The amount of info needed to be submitted seemed a little over the top I do understand regulations but...Also my customer care person hardly ever contacted me, it was usually an associate calling on her behalf The mortgage broker, Katrina was GREAT and Jerry Nammour was SUPER and understanding of my frustrations All in all it resulted in a positive outcome
Most things generally ok , only negative is had to deal with to many different people and way to many not necessary email contacts from them
Exceptional serviceExcellent communicationProfessional and quick turn around Highly recommended
Smooth from start to finishAnthony was always available and ready with pertinent informationLeast stressful mortgage experience we have ever had
They closed my REFI quickly and we were very pleased with our experience
I had a great experience with Quicken and all the people I dealt with on a regular basisI found them to be very professional, concerned about inconveniencing me while doing all the necessary diligence in refinancing my loanThey were thorough, pleasant and serious about working on my behalf
I would do it all over again in an instant
Very user friendly process, they are professional and friendly, great product selection it took the a little bit more time than what I would like but overall good experience
Duane is by far par the most pleasant, friendly and courteous person that I have had the pleasure of conversing with over the past months of my loan process It was a pleasure working with him At times when it appeared that my loan was not going anywhere he would call me and walk me through the process The other team members did their job well but it was business as usual for them, I felt like I was another loan for them to process
Kudos to Duane, he called be back after the loan was completed, I have not heard back from the others This is what separate a good staff from an excellent employee
Thanks again Duane and happy new year
They were very personalMy husband and I had a very wonderful experience with themThey were very nice and answer all our guestionsIt was a pleasure to work with them
This was my second refi with Quicken, the first was smooth as glass, the second one was about like dealing with most mortgage companies (a pain in the backside)@ one point after approval I almost canceled the loan
I would say that Quicken is probably no better or worse than most mortgage coThey definitely will not be my first choice when looking for a finance co
The team at Quicken Loans was very respectful, efficient, and overall provided great serviceI definitely would recommend them to a friend
My experience with Quicken Loans was very positiveFrom my first contact with them, they were friendly and knowledgeableThe Refinance process was quick and painlessI can't say enough good things about them I would highly recommend this company for your home buying needs
I was very pleased with them keeping in touch with me and giving me an update on the loan process every week I would definetly recommend them
The entire process was greatStarted with Joey Jepson, then Mike Carrol and then concluded with MrBob Phelpsstandup guys making everything happen that they promised they wouldFrom start to finish I was closed in about weeks! Thanks guys, thanks quicken
I have loaned homes and this has been the best closing ever It was quick and without any stress at all I loved how everything was handled thru emailThank you so much for all the great work
The least complicated business transaction I have been involved withThe agents were somewhat remarkable in the way of communicating and I felt like I made new friendsThey seemed to be totally dedicated to my best interests
Quicken loans exceeded my expectations by far, I couldnt be happier with their service and with the attitudes of every individual involvedThere is a reason quicken has been number one in loan satisfaction for consecutive yearsWebsite was easy to navigate and very helpful throughout the processI was able to refinance from my couch with the best rate and they came out to my house for the closingUnbelievable!??
Quicken was the epitome of professionalism Everyone involved went out of their way to make the process as easy as possible I would definitely recommend Quicken to anyone buying or refiing
I'm very satisfied with the all process in my loan with Quicken LoansThe only thing they should have a more professional appraisal companyEverything else great
My experience with Quicken loans is a little mixed The amount of info needed to be submitted seemed a little over the top I do understand regulations but...Also my customer care person hardly ever contacted me, it was usually an associate calling on her behalf The mortgage broker, Katrina was GREAT and Jerry Nammour was SUPER and understanding of my frustrations All in all it resulted in a positive outcome
Smooth process! GREAT experience :-) I I would definitely recommend Quicken Loans to family and friends