Quicken was the epitome of professionalism Everyone involved went out of their way to make the process as easy as possible I would definitely recommend Quicken to anyone buying or refiing
Our experience with Quicken Loans was quick and painlessI went into the process of refinancing our home dreading it Thankful that it was the opposite of what I expectedEveryone that I talked to at Quicken Loans was very helpful and a pleasure to work withI would recommend Quicken Loans!
I've have been with Quicken Loans company for about yearsI've made contracts with them times, each time to my benefit especially since rates came downThey have kept me informed all though the process Their Staff is professional and Courteous, and Patient especially for me since I always ask a lot of questions, emails and phone calls and the website made process quick and understandable
Robert Heinze Acworth,GA
my only issue I ever had was with the "closing Specialist" this person did not communicate with the previous employee I had contacted to get information they had about closing cost creditsthis meant my original cost to close was much higher than I was originally told by my purchase specialistthe problem was eventually fixed but it caused me a lot of stress and time at work I had to be on the phone instead of doing my jobi never once met a representative in person from quicken loans
I called to sound out my plans and see if it aligns with how I invisaged it to work and if that was something they could help withThey said they could not discuss without a credit scoreThey then fraudulently did a hard pull and led me to believe it was a soft pull and would have no impact on my scoreIt went down by points!!! I am very dissapointed with the misleading and then how they have passed it off since then
This was my second refi with Quicken, the first was smooth as glass, the second one was about like dealing with most mortgage companies (a pain in the backside)@ one point after approval I almost canceled the loan
I would say that Quicken is probably no better or worse than most mortgage coThey definitely will not be my first choice when looking for a finance co
As a first time buyer quickens loans made my experience super easyMy whole process took a little of a monthEvery one I had to deal with was always friendly and made me feel stress free!!
Went from a Yr Mortgage from Quicken to a Yr Loan with Quicken, and I very impressed how quickly and painless it was to get done Each person who I had contact was helpful and professional My experience with Quicken Loans BOTH times has been great Would NOT hesitate to work with them again in the future
Thank u to Quicken Loans very a very positive experienceI was very satisfied with my all those I dealt with through the whole processThey kept in touch and answered all my questions promptlyI would rate this business at stars
I have never had a better or quicker experience with any other company This is why I always turn to Quicken LoansFrom the first encounter to the last everyone was very competent friendly and caring Even the appraiser and closer were awesome I think they hand pick all the good people
Overall, a good review! Many good aspects of the process and some very good people trying to resolve issues and answer questions There were some communication breakdowns about the interest rate and some information the day before closing that was disappointing for us I would recommend Quicken to other people because they really worked at helping me and made some exceptions to pull the loan together Thank you Quicken!
I have been very satisfied with the service with Quicken Loans I was advised each step of the way of the progress of my loan Each representative that I spoke to was very helpful and understanding during this process especially Duane Gibb who was the first representative I spoke to during this process I would recommend this company to anyone that would be in need of refinance Thank you for making this process so painless
Quicken was the epitome of professionalism Everyone involved went out of their way to make the process as easy as possible I would definitely recommend Quicken to anyone buying or refiing
Our experience with Quicken Loans was quick and painlessI went into the process of refinancing our home dreading it Thankful that it was the opposite of what I expectedEveryone that I talked to at Quicken Loans was very helpful and a pleasure to work withI would recommend Quicken Loans!
Excellent experience with Quicken LoansWould definitely use again should the need arise
Very positive experience It was very organized and efficient Our morgage banker was excellent
I've have been with Quicken Loans company for about yearsI've made contracts with them times, each time to my benefit especially since rates came downThey have kept me informed all though the process Their Staff is professional and Courteous, and Patient especially for me since I always ask a lot of questions, emails and phone calls and the website made process quick and understandable
Robert Heinze Acworth,GA
my only issue I ever had was with the "closing Specialist" this person did not communicate with the previous employee I had contacted to get information they had about closing cost creditsthis meant my original cost to close was much higher than I was originally told by my purchase specialistthe problem was eventually fixed but it caused me a lot of stress and time at work I had to be on the phone instead of doing my jobi never once met a representative in person from quicken loans
I called to sound out my plans and see if it aligns with how I invisaged it to work and if that was something they could help withThey said they could not discuss without a credit scoreThey then fraudulently did a hard pull and led me to believe it was a soft pull and would have no impact on my scoreIt went down by points!!! I am very dissapointed with the misleading and then how they have passed it off since then
Great service and speed of the loan processWe got the best rate with them after shopping around and couldn't be happier
This was my second refi with Quicken, the first was smooth as glass, the second one was about like dealing with most mortgage companies (a pain in the backside)@ one point after approval I almost canceled the loan
I would say that Quicken is probably no better or worse than most mortgage coThey definitely will not be my first choice when looking for a finance co
As a first time buyer quickens loans made my experience super easyMy whole process took a little of a monthEvery one I had to deal with was always friendly and made me feel stress free!!
Wonderful experience; excellent staff; quick responses; closed quick
Went from a Yr Mortgage from Quicken to a Yr Loan with Quicken, and I very impressed how quickly and painless it was to get done Each person who I had contact was helpful and professional My experience with Quicken Loans BOTH times has been great Would NOT hesitate to work with them again in the future
Thank u to Quicken Loans very a very positive experienceI was very satisfied with my all those I dealt with through the whole processThey kept in touch and answered all my questions promptlyI would rate this business at stars
I have never had a better or quicker experience with any other company This is why I always turn to Quicken LoansFrom the first encounter to the last everyone was very competent friendly and caring Even the appraiser and closer were awesome I think they hand pick all the good people
great experience
Great customer service; always respond promptly to my inquiries, whether via email, phone, or through MyQL account
Overall, a good review! Many good aspects of the process and some very good people trying to resolve issues and answer questions There were some communication breakdowns about the interest rate and some information the day before closing that was disappointing for us I would recommend Quicken to other people because they really worked at helping me and made some exceptions to pull the loan together Thank you Quicken!
I have been very satisfied with the service with Quicken Loans I was advised each step of the way of the progress of my loan Each representative that I spoke to was very helpful and understanding during this process especially Duane Gibb who was the first representative I spoke to during this process I would recommend this company to anyone that would be in need of refinance Thank you for making this process so painless
We had a wonderful experience with Quicken Loans our loan specialist Javier Solis was wonderful, very attentive and quick to get our answers
Awesome experience, less than a month to close this refiQuicken did most of the leg workThey were able to obtain most of my documentation for me