QL gave the best mortgage rate among three other lendersThe communication was great and very professionalBoth their mortgage brokers and customer service reps are very proactive and help us a lot throughout the processTheir immediate response to questions and issues either through message/mail or phone calls are highly appreciatedTheir online document request/compilation system is very beneficial for smooth processWe purchased our house with Company's Relocation Assistance program and QL collaborated well with the Relocation Company and our realtorOnly minor issue that I can share is, QL requests proof of payoff statements/activities through both where it was paid off and which account is being paid offDouble checking the activityIt makes sense for some transactions but may delay the process due to waiting for end of month statements Overall I am highly satisfied with QL and definitely recommend to anyone
An absolute pleasure to deal with Quicken; it felt as though someone was beside me the throughout the entire process, converting what can be a stressful process into a very stress free experience
From start to finish, this was a great experience working with this highly organized, professional company My mortgage broker actually reached out to me within seconds in response to an internet inquiry, and from that moment to the finish, he and the Quicken team handled everything so well and with a relaxed style and an unexpected sense of good humor We highly recommend them to anyone needing a home mortgage Can't say enough good things about these folks
My experience with Quicken loans is a little mixed The amount of info needed to be submitted seemed a little over the top I do understand regulations but...Also my customer care person hardly ever contacted me, it was usually an associate calling on her behalf The mortgage broker, Katrina was GREAT and Jerry Nammour was SUPER and understanding of my frustrations All in all it resulted in a positive outcome
We had a very good experience with QuickenThey were recommended to us by my husband's brother who is in the mortgage business himselfQuicken made it fairly painless to purchase our dream retirement home in Hawaii They seem very thorough, and stay in close contactThey are easy to reach and answer all questions promptly
John Taft and the Quicken Loans team was great! Our refinance closed in less than daysA+ CompanyCommunication was open and their response to questions always quickThe process was smooth and pretty easyWe highly recommend Quicken Loans!
Awesome is the word we would use to describe our experience with Quicken Everyone at Quicken, no matter what department or stage, were efficient, fair, and truthful Cannot recommend them high enough
Only regret is not going to them sooner
Our experience with Quicken Loans was quick and painlessI went into the process of refinancing our home dreading it Thankful that it was the opposite of what I expectedEveryone that I talked to at Quicken Loans was very helpful and a pleasure to work withI would recommend Quicken Loans!
Everyone was great...Brian and Tabitha were exceptionalThey were available a lot when I called which surprised meWhen I left messages either via phone or the message board, the response was unusually fastThe closing agent was prompt, professional and respectfulThe entire process was faster, in spite of delays caused by me than I expectedAwesome experience!!
Quick, Professional, and a delight to deal with! Stayed in contact with me daily through the whole process and even called in the days after we closed to check in and see how we were doing!!!!
From start to finish my loan was handled with professionalism and graceEven when things were not presented in the best of ways, Quicken worked hard to be sure I understood every step of the way
Quicken Loans was absolutely amazing to work withWe had just recently been working with a lender through a different bank for months prior to calling Quicken Loans, which was an absolute nightmare for us from day The first day we called Quicken Loans and spoke with Brandon Thompson, he was so personable, efficient, and did his job so well!!! Within a few minutes Brandon had a pre-approval for us, within less than hours we had an appraisal scheduledThrough the second part of the loan process we worked with Chris Mcilquham who was just as awesome!! Every time my husband and I spoke with Chris on the phone he was more than helpful, made us feel confident with how the process was going, and truly went above and beyond to get the job done for us!!! We almost lost this home purchase through our previous lender but Quicken Loans pulled through for us and we closed in less than days!!!! I wish we could have personally shook hands and hugged each one of these men for doing such a wonderful job!! I know these men don't know the faces of the people on the other end of the phone most times, but our family is forever grateful to you for saving this home purchase! We will definitely be spreading the news to any of our friends or family looking to purchase a homeThanks Quicken Loans!!!!!!!
Except for a minor misunderstanding toward the end of the process, our experience with Quicken was a smooth oneEveryone with whom we spoke acted professionally and patientlyWe were able to close in less than a month
I would recommend Quicken Loans to a friend, family member, neighbor or colleague
QL gave the best mortgage rate among three other lendersThe communication was great and very professionalBoth their mortgage brokers and customer service reps are very proactive and help us a lot throughout the processTheir immediate response to questions and issues either through message/mail or phone calls are highly appreciatedTheir online document request/compilation system is very beneficial for smooth processWe purchased our house with Company's Relocation Assistance program and QL collaborated well with the Relocation Company and our realtorOnly minor issue that I can share is, QL requests proof of payoff statements/activities through both where it was paid off and which account is being paid offDouble checking the activityIt makes sense for some transactions but may delay the process due to waiting for end of month statements Overall I am highly satisfied with QL and definitely recommend to anyone
I found the people excellent, the process quick and painless, the software easy to use I would highly recommend anyone needing a to try Quicken
Easy, friendly, caring, efficient loan serviceWill work with them again with no hesitation
An absolute pleasure to deal with Quicken; it felt as though someone was beside me the throughout the entire process, converting what can be a stressful process into a very stress free experience
Everything was great until late the final when I was told I owed over $
Never told all during the process until the end not happy
From start to finish, this was a great experience working with this highly organized, professional company My mortgage broker actually reached out to me within seconds in response to an internet inquiry, and from that moment to the finish, he and the Quicken team handled everything so well and with a relaxed style and an unexpected sense of good humor We highly recommend them to anyone needing a home mortgage Can't say enough good things about these folks
My experience with Quicken loans is a little mixed The amount of info needed to be submitted seemed a little over the top I do understand regulations but...Also my customer care person hardly ever contacted me, it was usually an associate calling on her behalf The mortgage broker, Katrina was GREAT and Jerry Nammour was SUPER and understanding of my frustrations All in all it resulted in a positive outcome
We had a very good experience with QuickenThey were recommended to us by my husband's brother who is in the mortgage business himselfQuicken made it fairly painless to purchase our dream retirement home in Hawaii They seem very thorough, and stay in close contactThey are easy to reach and answer all questions promptly
John Taft and the Quicken Loans team was great! Our refinance closed in less than daysA+ CompanyCommunication was open and their response to questions always quickThe process was smooth and pretty easyWe highly recommend Quicken Loans!
Awesome is the word we would use to describe our experience with Quicken Everyone at Quicken, no matter what department or stage, were efficient, fair, and truthful Cannot recommend them high enough
Only regret is not going to them sooner
Great communication and quick response times
Best mortgage experience
Our experience with Quicken Loans was quick and painlessI went into the process of refinancing our home dreading it Thankful that it was the opposite of what I expectedEveryone that I talked to at Quicken Loans was very helpful and a pleasure to work withI would recommend Quicken Loans!
Everyone was great...Brian and Tabitha were exceptionalThey were available a lot when I called which surprised meWhen I left messages either via phone or the message board, the response was unusually fastThe closing agent was prompt, professional and respectfulThe entire process was faster, in spite of delays caused by me than I expectedAwesome experience!!
Mark and his team were great ! Would recommend quicken loans to friends and family!
Quick, Professional, and a delight to deal with! Stayed in contact with me daily through the whole process and even called in the days after we closed to check in and see how we were doing!!!!
From start to finish my loan was handled with professionalism and graceEven when things were not presented in the best of ways, Quicken worked hard to be sure I understood every step of the way
Quicken Loans was absolutely amazing to work withWe had just recently been working with a lender through a different bank for months prior to calling Quicken Loans, which was an absolute nightmare for us from day The first day we called Quicken Loans and spoke with Brandon Thompson, he was so personable, efficient, and did his job so well!!! Within a few minutes Brandon had a pre-approval for us, within less than hours we had an appraisal scheduledThrough the second part of the loan process we worked with Chris Mcilquham who was just as awesome!! Every time my husband and I spoke with Chris on the phone he was more than helpful, made us feel confident with how the process was going, and truly went above and beyond to get the job done for us!!! We almost lost this home purchase through our previous lender but Quicken Loans pulled through for us and we closed in less than days!!!! I wish we could have personally shook hands and hugged each one of these men for doing such a wonderful job!! I know these men don't know the faces of the people on the other end of the phone most times, but our family is forever grateful to you for saving this home purchase! We will definitely be spreading the news to any of our friends or family looking to purchase a homeThanks Quicken Loans!!!!!!!
Except for a minor misunderstanding toward the end of the process, our experience with Quicken was a smooth oneEveryone with whom we spoke acted professionally and patientlyWe were able to close in less than a month