I am five months paid in advance on my mortgage. While in the hospital I received an email stating my escrow increased raising my payment. It also stated I could pay the difference of the increase in one lump sum or have my mortgage payment increased to pay the difference. I sent a check immediately which quicken loans received then I receive a statement not reflective my August payment or my payment for the increase. Rip off, yes. When I called I was told my payment was in suspense and would not be applied. So as my payment sits in limbo more interest is accrued making quicken loans richer. I would advise no one to deal with his company. They are not truthful and deceiving.
Quicken Loans tricked me into saying yes to running my credit. And also ran my husband's credit without his permission at all. We have since contacted a lawyer
My experience from start to finish was the most flawless, smooth loan experience I have ever encountered.This encompasses at least nine different mortgages including a prior experience with Quicken in From the start the ease of execution was unlike any encountered beforeStart to finish was three weeks without a hitch.My local national bank told me minimum of to days too processWhat's not to Love.I would recommend Quicken Loans to anyone who would ask
I kept seeing advertisements that Quicken Loan had great programs for First Time HomebuyersI submitted an application and I received a call really quickI spoke with the first representative who said everything looked great and he was going to talk to his supervisorHis supervisor then contacted me and explained two great loan optionsOne was a 3% down option with no PMI, and the other was a 1% down option with PMIHe told me I qualified and that I wouldn't have to come more than $out of pocket after my earnest money and good faith depositIt was a struggle every step of the wayNothing was ever explained to meI then got transitioned to another person, the underwriterI had to submit a pay stub almost every week without reasonI was then told my property taxes were three times as much as the quote I received from my tax assessors' officeAnother gentleman contacted me and told me there was nothing I could do and that the single-family home I was buying couldn't be purchased yet because it was a condo (it's not a condo.) The 2nd guy I spoke with contacted me again and said he was going to work everything outThe rude gentleman called me again and said my homeowner's insurance was now twice as much as quoted and that I no longer qualified and was not approved for the mortgageI spent another hour on the phone with the supervisor who said there was a mistake and my insurance was accidentally added twiceAround weeks before closing the supervisor contacts me and says that they no longer can honor the 1% down option and that I'm going to have to put 3% downThis would have been nice to know a month earlierThey then hide origination points, tell me they're going to cover it, and then when I go over my closing disclosure, days before I close, I see they aren't covering the entire costI was told I'd be paying $3,out of pocket and I ended up paying $moreThe whole process I was toyed with and lied toI wish I had known more about the entire mortgage process from the beginningThey continuously made me believe that everything that happened was just a simple error, when in reality they baited me with the 1% down option so I would sign on and ask for more money when I had no other choice in order to close on my house on time because my current lease was upIt was completely miserable and I was in tears every step of the wayThey are not the lender you think they are
We were very impressed with the "Customer Service" provided by Quicken Loans Our Mortgage Banker, Sesha Bracy and Client Care Specialist, Christina DiNatale were awesome to deal with They always returned our calls in a timely manner and helped us with ease through the refinance of our home I highly recommend Quicken Loans to anyone who is interested in financing or refinancing their home
Quick response to all questionsEasy to use websiteSuper clear instructions about what was needed and by whenTeam members communicated between departmentsWe have used them for refis and one purchase
I appreciated the ability to review the status onlineCallers were consistent, professional, and insistent when necessary Accommodated the closing in a remote area of Arizona
OUTSTANDING !!!!!! I just recently closed a home refinance transaction. My experience with Quicken was nothing short of OUTSTANDING !!! Their team of professionals were knowledgeable, curtious, friendly, and very helpful. They kept me updated almost on a daily basis (as needed) as to where we were in the loan process. I am extremely pleased with Quicken, I would do business with them again and recommend them to anyone.
The people who helped me were all great and helped any way they could. Andy even offered help when I think it was his vacation time. All through the process of getting a house they made every effort to ensure that we were informed and happy.
My refinance was handled quickly and with the utmost efficiency. All of the Quicken team involved were extremely polite, and responded immediately to all of my questions.
The people here are very helpful and Quick to respond to any concerns or questions you haveI have used quicken twice this year to finance a house and both times it was very easy and both transactions closed in less than month from start to finish
Greetings ~ Quicken Loans made the mortgage process easy and working with Scott Campbell and team was a positive experience Congrats to your company for making the customer feel like #
Awesome company I used them twice and got low interest rates and customer service with nothing going wrongeasy applications and processThey come right to your home for a private setting and things went smoothlyI have recommended Quikin Loans to friends and family members
Quicken Loan refinancing process was professional and positive Everything was done on time Both Steve Britz and Sean Butler were very helpful and professional
Mostly great experience Expectations setting for each step along the process could've been better But overall I would not hesitate to recommend QL to someone who is in the market for a home
I am five months paid in advance on my mortgage. While in the hospital I received an email stating my escrow increased raising my payment. It also stated I could pay the difference of the increase in one lump sum or have my mortgage payment increased to pay the difference. I sent a check immediately which quicken loans received then I receive a statement not reflective my August payment or my payment for the increase. Rip off, yes. When I called I was told my payment was in suspense and would not be applied. So as my payment sits in limbo more interest is accrued making quicken loans richer. I would advise no one to deal with his company. They are not truthful and deceiving.
Quicken Loans tricked me into saying yes to running my credit. And also ran my husband's credit without his permission at all. We have since contacted a lawyer
We had a difficult time with closing because of problems with seller, but quicken loans worked very hard to resolve issues and we were able to close.
My experience from start to finish was the most flawless, smooth loan experience I have ever encountered.This encompasses at least nine different mortgages including a prior experience with Quicken in From the start the ease of execution was unlike any encountered beforeStart to finish was three weeks without a hitch.My local national bank told me minimum of to days too processWhat's not to Love.I would recommend Quicken Loans to anyone who would ask
This is shortFirst Class experience all the way to funding
I kept seeing advertisements that Quicken Loan had great programs for First Time HomebuyersI submitted an application and I received a call really quickI spoke with the first representative who said everything looked great and he was going to talk to his supervisorHis supervisor then contacted me and explained two great loan optionsOne was a 3% down option with no PMI, and the other was a 1% down option with PMIHe told me I qualified and that I wouldn't have to come more than $out of pocket after my earnest money and good faith depositIt was a struggle every step of the wayNothing was ever explained to meI then got transitioned to another person, the underwriterI had to submit a pay stub almost every week without reasonI was then told my property taxes were three times as much as the quote I received from my tax assessors' officeAnother gentleman contacted me and told me there was nothing I could do and that the single-family home I was buying couldn't be purchased yet because it was a condo (it's not a condo.) The 2nd guy I spoke with contacted me again and said he was going to work everything outThe rude gentleman called me again and said my homeowner's insurance was now twice as much as quoted and that I no longer qualified and was not approved for the mortgageI spent another hour on the phone with the supervisor who said there was a mistake and my insurance was accidentally added twiceAround weeks before closing the supervisor contacts me and says that they no longer can honor the 1% down option and that I'm going to have to put 3% downThis would have been nice to know a month earlierThey then hide origination points, tell me they're going to cover it, and then when I go over my closing disclosure, days before I close, I see they aren't covering the entire costI was told I'd be paying $3,out of pocket and I ended up paying $moreThe whole process I was toyed with and lied toI wish I had known more about the entire mortgage process from the beginningThey continuously made me believe that everything that happened was just a simple error, when in reality they baited me with the 1% down option so I would sign on and ask for more money when I had no other choice in order to close on my house on time because my current lease was upIt was completely miserable and I was in tears every step of the wayThey are not the lender you think they are
We were very impressed with the "Customer Service" provided by Quicken Loans Our Mortgage Banker, Sesha Bracy and Client Care Specialist, Christina DiNatale were awesome to deal with They always returned our calls in a timely manner and helped us with ease through the refinance of our home I highly recommend Quicken Loans to anyone who is interested in financing or refinancing their home
The staff was wonderful from pre-approval to closing and really streamlined the entire process
My experience was a very good one, from el inning to end, it was good, flawless
Quick response to all questionsEasy to use websiteSuper clear instructions about what was needed and by whenTeam members communicated between departmentsWe have used them for refis and one purchase
I appreciated the ability to review the status onlineCallers were consistent, professional, and insistent when necessary Accommodated the closing in a remote area of Arizona
OUTSTANDING !!!!!! I just recently closed a home refinance transaction. My experience with Quicken was nothing short of OUTSTANDING !!! Their team of professionals were knowledgeable, curtious, friendly, and very helpful. They kept me updated almost on a daily basis (as needed) as to where we were in the loan process. I am extremely pleased with Quicken, I would do business with them again and recommend them to anyone.
The people who helped me were all great and helped any way they could. Andy even offered help when I think it was his vacation time. All through the process of getting a house they made every effort to ensure that we were informed and happy.
My refinance was handled quickly and with the utmost efficiency. All of the Quicken team involved were extremely polite, and responded immediately to all of my questions.
The people here are very helpful and Quick to respond to any concerns or questions you haveI have used quicken twice this year to finance a house and both times it was very easy and both transactions closed in less than month from start to finish
Greetings ~ Quicken Loans made the mortgage process easy and working with Scott Campbell and team was a positive experience Congrats to your company for making the customer feel like #
Awesome company I used them twice and got low interest rates and customer service with nothing going wrongeasy applications and processThey come right to your home for a private setting and things went smoothlyI have recommended Quikin Loans to friends and family members
Quicken Loan refinancing process was professional and positive Everything was done on time Both Steve Britz and Sean Butler were very helpful and professional
Mostly great experience Expectations setting for each step along the process could've been better But overall I would not hesitate to recommend QL to someone who is in the market for a home
Smooth and efficient process