My experience with Quicken Loans was a very good experience.It is a long process and you can get frustrated,but the team is hreat and will do all to help and satisfy you.I'd do it ahain if I had too
We just closed on our refi and could not have dreamed of a better experienceThe customer service was by far the best experience we have had for any loan processThe professionalism, response time to questions, and ease of tracking through the app were amazingI have heard Quicken doesn't sell their loans off and has many options for payments, I look forward to that as wellI will recommend Quicken Loans to friends and family! Thank you for such a smooth experience
Very fast and easy working with this mortgage company! Friendly service and quick response Would definitely recommend and would do buisness with them in the future
We have used Quicken Loans for the last three mortgages We have had tremendous service each time! Great follow through/follow up by their employees, always available to answer questions Quick closing!
I would highly recommend them to anyone!
wonderful, kept me in the loop at all phases I went through a horrible experience with a local credit union (Steel and Metal Workers Credit Union in Lino Lakes, MN) and needed to call Quicken Loans at the last minute we were able to close in less than weeks very easy, closing done in your own home most everything done on the computer from your own home
Refinancing my home with Quicken Loans was the fastest and easiest process I've ever done Minimum paperwork to submit and convenient app for the customers on the go I will be using Quicken Loans for my future loans because of the friendly, knowledgeable staff Great customer service and all around great experience
We were applying for a home as first-time homeowners, and Quicken Loans seemed to have a good offer and rates for usAfter getting pre-approved, we continued to follow through the mortgage process after finding a home and submitting our $"Good Faith" depositWhile our loan officer was very responsive, they told us there was no way they could go through the mortgage approval without a co-signer due to the amount of my student loans (which are not amortized)Lost $500, and instead went through a local mortgage company recommended by our realtorThey had absolutely NO ISSUES approving our mortgage, and told us they didn't know why Quicken Loans couldn'tWe felt very misled by QL and a bit scammed out of our money, since the other loan officer had no problem getting us approvedWe even closed in less than weeks at the lender we did go with after getting jerked around by QL for over two weeksI would not recommend this company
Quicken Loans completed my refinance in a timely, easy manner I've worked with them for years and expected great service, but was again impressed with how hard they worked to find the best options for me
I am exploring refinancing and used their online tool to get a quick quoteFrom the online request I received the information that I neededSince then I receive 5+ phone calls a day, all from 'local' area codes with voice mailsit has been two weeks with no reply by meAt this point I consider this practice to be borderline harassment and refuse to work with a company with these practices
Quicken closed loan in less than days which is positiveNegative is the amount of information required was truly overwhelmingHad I known the depth of information that you would ask for would not have used quicken
We have refinanced with Quicken Loans on two occasionsTheir refinance team was very efficient and very helpfulWe were not pressured at any pointThey returned calls promptly when we had questionsOur lead officer worked with us in both refinance situationsHe gave us his personal cell and his home phone numberThe entire team made sure we understood each step in the processThe appraisal and closing processes were also well coordinatedWe also find the monthly newsletter they send us to be very informativeWe highly recommend Quicken and will continue to use them ourselves
Of the or so home loan company's I dealt with over 30yrsI've found Quicken Loans to be the most helpful and understanding of my needs than any other
My experience to refinance my home was easy and fastThe staff at Quicken loans were great and I would highly recommend them to my family and friends
My experience with Quicken Loans was a very good experience.It is a long process and you can get frustrated,but the team is hreat and will do all to help and satisfy you.I'd do it ahain if I had too
We just closed on our refi and could not have dreamed of a better experienceThe customer service was by far the best experience we have had for any loan processThe professionalism, response time to questions, and ease of tracking through the app were amazingI have heard Quicken doesn't sell their loans off and has many options for payments, I look forward to that as wellI will recommend Quicken Loans to friends and family! Thank you for such a smooth experience
Easy process from start to finish! I would do a loan with them over and over again!
Very fast and easy working with this mortgage company! Friendly service and quick response Would definitely recommend and would do buisness with them in the future
Excellent experience doing my re-financeGreat support and assistance
GREAT EXPERIENCEThey know what they're doing
We have used Quicken Loans for the last three mortgages We have had tremendous service each time! Great follow through/follow up by their employees, always available to answer questions Quick closing!
I would highly recommend them to anyone!
wonderful, kept me in the loop at all phases I went through a horrible experience with a local credit union (Steel and Metal Workers Credit Union in Lino Lakes, MN) and needed to call Quicken Loans at the last minute we were able to close in less than weeks very easy, closing done in your own home most everything done on the computer from your own home
Refinancing my home with Quicken Loans was the fastest and easiest process I've ever done Minimum paperwork to submit and convenient app for the customers on the go I will be using Quicken Loans for my future loans because of the friendly, knowledgeable staff Great customer service and all around great experience
We were applying for a home as first-time homeowners, and Quicken Loans seemed to have a good offer and rates for usAfter getting pre-approved, we continued to follow through the mortgage process after finding a home and submitting our $"Good Faith" depositWhile our loan officer was very responsive, they told us there was no way they could go through the mortgage approval without a co-signer due to the amount of my student loans (which are not amortized)Lost $500, and instead went through a local mortgage company recommended by our realtorThey had absolutely NO ISSUES approving our mortgage, and told us they didn't know why Quicken Loans couldn'tWe felt very misled by QL and a bit scammed out of our money, since the other loan officer had no problem getting us approvedWe even closed in less than weeks at the lender we did go with after getting jerked around by QL for over two weeksI would not recommend this company
Quicken loans were very proficient with all required documentsIt was easy to work with them
Excellent experience from quote through closing of a refinanceBoth phone and online interactions were terrific
Quick serviceVery promptWill do business with them again in the future
Quicken Loans completed my refinance in a timely, easy manner I've worked with them for years and expected great service, but was again impressed with how hard they worked to find the best options for me
I am exploring refinancing and used their online tool to get a quick quoteFrom the online request I received the information that I neededSince then I receive 5+ phone calls a day, all from 'local' area codes with voice mailsit has been two weeks with no reply by meAt this point I consider this practice to be borderline harassment and refuse to work with a company with these practices
Quicken closed loan in less than days which is positiveNegative is the amount of information required was truly overwhelmingHad I known the depth of information that you would ask for would not have used quicken
We have refinanced with Quicken Loans on two occasionsTheir refinance team was very efficient and very helpfulWe were not pressured at any pointThey returned calls promptly when we had questionsOur lead officer worked with us in both refinance situationsHe gave us his personal cell and his home phone numberThe entire team made sure we understood each step in the processThe appraisal and closing processes were also well coordinatedWe also find the monthly newsletter they send us to be very informativeWe highly recommend Quicken and will continue to use them ourselves
Quicken loans did a fantastic job getting me a mortgage I am very impressed with the entire experience