Took over three months to close the loan Too many people working on the loan Had all information they requested in their hands in less than a week They said this was necessary to lock in interest rate Many, many phone conversations later we closed the loan Closing costs were a little high The end results were positive
I have been A customer of Q/L for about yearsIn spite of the fact that set up payments on "auto with draw from my checking, and had funds to cover the payment 100% of the time, I felt like I was treated like a "dead beat" by Q/L when I applied for a refinance to consolidate our home improvement, a few credit cards, and the balance of our mortgage
My new mortgage totals about $100,Our house was valued at between $300,and 400,
We were very impressed with the Quicken Loan TeamThey followed through with everything from application to closing, and kept in touch throughout the processWe are very happy, and will definitely suggest them to family and friendsThanks Quicken Loans!
I would reccommend Quicken Loans to anyone for a home mortgage They communicated professionally and at the correct timesI had all the information I needed in plenty of time to review it before closing
I am a hard customer, since customer service seems to be a thing of the past, so I would not be reccomending Quicken Loans if they were not worth it
If youre looking for a mortgage, or refinance, definitley contact Quicken Loans and see what they can do for you
Everyone I came in contact with was exceptionally nice Everyone I would prefer to start and finish with the first contact, but as it was I had or difference contacts if I wanted any information All of them were nice I did not like the man who came and appraised my home In and out the door in minutes, needless to say the appraisal was from the internet Had home appraised for $30,more just weeks before he came The appraiser asked questions, when was this upgraded, how old was this, checked the attic, didn't say that all the extras in the home i.ewet bar in living area and fire place, built in bookcases around fireplace, things like that which he said didn't count But they do for the insurance company He was kind of rude If I deal with you again concerning a home loan I will be sure he isn't involved
Our experience with Quicken Loans was quick and painlessI went into the process of refinancing our home dreading it Thankful that it was the opposite of what I expectedEveryone that I talked to at Quicken Loans was very helpful and a pleasure to work withI would recommend Quicken Loans!
This is the 3rd time I've used Quicken Loans for home mortgaging over the course of many years I went back to them because they always provide star service I would definitely use them again
Rocket Mortgage represents the "Best in class" in all phases of the home mortgage loan application, approval, processing and closing process It couldn't be more efficient and streamlined and yet still personalized Quicken team members are knowledgeable, friendly, available and responsive at every step of the process I don't usually write such glowing reviews ...but in this case it was the right thing to do
One of the best business experiences I've hadMy support person, Mike Farhat, was always there to listen to my questions and took the time to check on me because he knew I was nervous about refinancingHe made it so easy and walked me through every stepHe was there to call when I had questions at my closingGreat A+ service!
We just closed on our refinance with Quicken LoansOur experience was like no otherQuicken Loans stood up to their nameQuick.They were up front with everythingKept us informed all the timeIf we had a question we called them and anyone who answered the phone was able to get us an answerThat you don't find anywhereAlways, and I mean always cheerful, happy you called, appreciative of your businessThey always made us feel important and in charge of our loanI would recommend them and give them an A+
I own a cute little family home, not a mansionQuicken Loans staff made me feel that I was on their priority listI was mostly impressed by their professionalism and efficiencyEverything was completed within weeksI purposely waited for a few months to write this reviewUntil today, everything was smooth after closing as promisedNo surprise
My experience overall was very positiveLots of detail and you must be patient as you find your information
My only neg was I was asked for proof of divorce that happened in 1966...logic was applied and we moved forward...thanks to great customer relationsThank you
I have loaned homes and this has been the best closing ever It was quick and without any stress at all I loved how everything was handled thru emailThank you so much for all the great work
Great experience and very helpful staff
Took over three months to close the loan Too many people working on the loan Had all information they requested in their hands in less than a week They said this was necessary to lock in interest rate Many, many phone conversations later we closed the loan Closing costs were a little high The end results were positive
I have been A customer of Q/L for about yearsIn spite of the fact that set up payments on "auto with draw from my checking, and had funds to cover the payment 100% of the time, I felt like I was treated like a "dead beat" by Q/L when I applied for a refinance to consolidate our home improvement, a few credit cards, and the balance of our mortgage
My new mortgage totals about $100,Our house was valued at between $300,and 400,
We were very impressed with the Quicken Loan TeamThey followed through with everything from application to closing, and kept in touch throughout the processWe are very happy, and will definitely suggest them to family and friendsThanks Quicken Loans!
Everyone was very courteous and returned my calls in areasonable time
I would reccommend Quicken Loans to anyone for a home mortgage They communicated professionally and at the correct timesI had all the information I needed in plenty of time to review it before closing
I am a hard customer, since customer service seems to be a thing of the past, so I would not be reccomending Quicken Loans if they were not worth it
If youre looking for a mortgage, or refinance, definitley contact Quicken Loans and see what they can do for you
Everyone I came in contact with was exceptionally nice Everyone I would prefer to start and finish with the first contact, but as it was I had or difference contacts if I wanted any information All of them were nice I did not like the man who came and appraised my home In and out the door in minutes, needless to say the appraisal was from the internet Had home appraised for $30,more just weeks before he came The appraiser asked questions, when was this upgraded, how old was this, checked the attic, didn't say that all the extras in the home i.ewet bar in living area and fire place, built in bookcases around fireplace, things like that which he said didn't count But they do for the insurance company He was kind of rude If I deal with you again concerning a home loan I will be sure he isn't involved
Our experience with Quicken Loans was quick and painlessI went into the process of refinancing our home dreading it Thankful that it was the opposite of what I expectedEveryone that I talked to at Quicken Loans was very helpful and a pleasure to work withI would recommend Quicken Loans!
This is the 3rd time I've used Quicken Loans for home mortgaging over the course of many years I went back to them because they always provide star service I would definitely use them again
Easy Streamlined Great assistance Would highly recommend
Rocket Mortgage represents the "Best in class" in all phases of the home mortgage loan application, approval, processing and closing process It couldn't be more efficient and streamlined and yet still personalized Quicken team members are knowledgeable, friendly, available and responsive at every step of the process I don't usually write such glowing reviews ...but in this case it was the right thing to do
One of the best business experiences I've hadMy support person, Mike Farhat, was always there to listen to my questions and took the time to check on me because he knew I was nervous about refinancingHe made it so easy and walked me through every stepHe was there to call when I had questions at my closingGreat A+ service!
We just closed on our refinance with Quicken LoansOur experience was like no otherQuicken Loans stood up to their nameQuick.They were up front with everythingKept us informed all the timeIf we had a question we called them and anyone who answered the phone was able to get us an answerThat you don't find anywhereAlways, and I mean always cheerful, happy you called, appreciative of your businessThey always made us feel important and in charge of our loanI would recommend them and give them an A+
It was a fine experienceThe people I dealt with were Professional, helpful, available and caring
I own a cute little family home, not a mansionQuicken Loans staff made me feel that I was on their priority listI was mostly impressed by their professionalism and efficiencyEverything was completed within weeksI purposely waited for a few months to write this reviewUntil today, everything was smooth after closing as promisedNo surprise
You are the b
di Adazi of Quicken Loans has my reviewThank you for being so polite, patient and professional with meSincerely,
Carol McDougal
My experience overall was very positiveLots of detail and you must be patient as you find your information
My only neg was I was asked for proof of divorce that happened in 1966...logic was applied and we moved forward...thanks to great customer relationsThank you
I have loaned homes and this has been the best closing ever It was quick and without any stress at all I loved how everything was handled thru emailThank you so much for all the great work
Quicken Loans was very helpful, system was easy to use and everyone was a pleasure to work with durning our home buying process
The entire staff was amazingI honestly felt like they went above and beyond to get me qualified for the loan and then walk me through it