The App was greatThey worked with me every step of the way I closed at the end of the year when loads of people were leaving for holiday Their team approach saved me so many headachesGreat business model
Everyone and I mean everyone was terrific - had the answers to my questions, if not, found the answer and got back to me quickly - when problems did arise they were quickly and easily corrected
Thank you Quicken
My experience with Quicken was perfect! Maria was professional, pleasant, and helpful! She answered all my questions brought up things I hadn’t thought about but needed to know! She explained everything and was always available! The entire process was smooth and Quick!
Quicken was great to work with I was able to upload documents online which was very convenient During crucial parts of the process, they checked in with me almost daily to make sure everything was in order Closing on time and ensuring all the figures were correct was extremely important to me and they worked very hard to make sure we were right on track We closed on time and the figures I was quoted were very accurate The only complaint I had is that the amount of documentation required was extensive and things were needed as close as the week before closing which made me feel like things were going to fall through, but we had an FHA loan so there were a lot of extra requirements that were out of Quicken's control Overall I was very satisfied and would recommend them to others
Absolute worst decision I have ever made was choosing Quicken Loans as my mortgage company We signed a contract stating we would be LOCKED in an interest rate of at a loan amount of Later they randomly raise that amount to 4.99, and when I talk with them about lowering it to the amount we discussed when we signed all the documents (kind of locking me into using them as my lender due to how close closing was), they wanted us to "buy down" our interest ratecharging us (3.5% of loan)
There is shady shady stuff going on here, and the miscommunication is unreal, I can talk to a guy on the phone and all of my documents reflect something completely different than the conversation we had
Communication is poor, they make PROFITABLE decisions once all documents are signed with the intent to move forwardI strongly regret picking this mortgage company
This company is so aggressiveI filled out a simple form, and received a callNext thing I know i'm speaking with one girl, then another guyThey run my credit report against my will and were so sneaky and aggressive that I had to hang up the phoneI am so furious with this company that I cannot ever work with them againThey are such predators
We had a pleasant experience with our loan process However, it did take approxthree months from start to finish, which some of that was due to a slow appraisal, so it was not Quickens fault The only other thing that would slow it down would be the part that I would fax in what loans I would want paid, and they kept showing just what came up on our credit report I was wanting to pay off more than what showed, and not pay a couple that were showing (school loans that my son pays), so it got kind of long trying to get it right, but we/they finally did and it went well from there outIf you live in a rural area, like we do, scheduling a closing can get postponed a few times alsoBut all in all, they seem to be a great company who helped us out when we needed them
My husband and I have used QuickenLoans twice and had positive experiences both times Their website interface is very easy to use, they were prompt (bordering on pushy, actually) and clear in all interactions both times
Quicken Loans made this such an easy process for meI was able to get most of my paperwork done at my convenienceThe online account made it nice to be able to check in daily to see if any thing else needed to be completedThe staff at Quicken Loans were professional, again would call me at my convenience even after hoursThank you Anthony, Rose and the rest of my team!
This people are quick and easy to work the team will work hard for you so we can get the best possible dealthis people are the bestA+++++ great job guys
Process off to good start, Loan office & processor good to work with, but later in the process, too many other people involved, over the past yrs buying & refi involved loan officer & processor onlyIn this case processor stated he could have corrected or modify loan without the intervention of third party Could have finished in two weeks instead of four weeksArmrock is a good title companyIf it had not been for third party intervention I would have given a five starKeep the third parties out of the processHowever I do recommend Quicken loans without third party interventionGary L
Staff was consistently available, knowledgeable, helpful and supportivethe information they provided was accurate form start to finishThe documents and steps needed to completee the loan were well explained and accessible
Positive experience form start to finish
We just closed on our $215,refinance with Quicken LoansProcess was easy and we were guided through the entire process by caring and capable professionals at QLI will definitely use the services of QL again and I will be happy to recommend the service to friends and family
Quicken closed loan in less than days which is positiveNegative is the amount of information required was truly overwhelmingHad I known the depth of information that you would ask for would not have used quicken
Everyone involved was very pleasant, knowledgeable, and courteousMy refinance was successful and I now have a much lower interest rate and mortgage paymentI am very satisfied with Quicken loans
I refinanced my home with Quicken in My parents just so happened to refinance theirs through another mortgage company at the same timeThe difference between my experience with Quicken and my parents with their bank is night and dayQuicken is incredibly efficient and really on the ball at all timesWhile I feel that I may have been able to find a slightly lower rate elsewhere (and I'm not even totally sure about that) I would highly recommend them to anyone for purchase or refi
The App was greatThey worked with me every step of the way I closed at the end of the year when loads of people were leaving for holiday Their team approach saved me so many headachesGreat business model
Everyone and I mean everyone was terrific - had the answers to my questions, if not, found the answer and got back to me quickly - when problems did arise they were quickly and easily corrected
Thank you Quicken
Quicken loans were very proficient with all required documentsIt was easy to work with them
My experience with Quicken was perfect! Maria was professional, pleasant, and helpful! She answered all my questions brought up things I hadn’t thought about but needed to know! She explained everything and was always available! The entire process was smooth and Quick!
Quicken was great to work with I was able to upload documents online which was very convenient During crucial parts of the process, they checked in with me almost daily to make sure everything was in order Closing on time and ensuring all the figures were correct was extremely important to me and they worked very hard to make sure we were right on track We closed on time and the figures I was quoted were very accurate The only complaint I had is that the amount of documentation required was extensive and things were needed as close as the week before closing which made me feel like things were going to fall through, but we had an FHA loan so there were a lot of extra requirements that were out of Quicken's control Overall I was very satisfied and would recommend them to others
Absolute worst decision I have ever made was choosing Quicken Loans as my mortgage company We signed a contract stating we would be LOCKED in an interest rate of at a loan amount of Later they randomly raise that amount to 4.99, and when I talk with them about lowering it to the amount we discussed when we signed all the documents (kind of locking me into using them as my lender due to how close closing was), they wanted us to "buy down" our interest ratecharging us (3.5% of loan)
There is shady shady stuff going on here, and the miscommunication is unreal, I can talk to a guy on the phone and all of my documents reflect something completely different than the conversation we had
Communication is poor, they make PROFITABLE decisions once all documents are signed with the intent to move forwardI strongly regret picking this mortgage company
This company is so aggressiveI filled out a simple form, and received a callNext thing I know i'm speaking with one girl, then another guyThey run my credit report against my will and were so sneaky and aggressive that I had to hang up the phoneI am so furious with this company that I cannot ever work with them againThey are such predators
We had a pleasant experience with our loan process However, it did take approxthree months from start to finish, which some of that was due to a slow appraisal, so it was not Quickens fault The only other thing that would slow it down would be the part that I would fax in what loans I would want paid, and they kept showing just what came up on our credit report I was wanting to pay off more than what showed, and not pay a couple that were showing (school loans that my son pays), so it got kind of long trying to get it right, but we/they finally did and it went well from there outIf you live in a rural area, like we do, scheduling a closing can get postponed a few times alsoBut all in all, they seem to be a great company who helped us out when we needed them
My husband and I have used QuickenLoans twice and had positive experiences both times Their website interface is very easy to use, they were prompt (bordering on pushy, actually) and clear in all interactions both times
Quicken Loans made this such an easy process for meI was able to get most of my paperwork done at my convenienceThe online account made it nice to be able to check in daily to see if any thing else needed to be completedThe staff at Quicken Loans were professional, again would call me at my convenience even after hoursThank you Anthony, Rose and the rest of my team!
This people are quick and easy to work the team will work hard for you so we can get the best possible dealthis people are the bestA+++++ great job guys
Process off to good start, Loan office & processor good to work with, but later in the process, too many other people involved, over the past yrs buying & refi involved loan officer & processor onlyIn this case processor stated he could have corrected or modify loan without the intervention of third party Could have finished in two weeks instead of four weeksArmrock is a good title companyIf it had not been for third party intervention I would have given a five starKeep the third parties out of the processHowever I do recommend Quicken loans without third party interventionGary L
Staff was consistently available, knowledgeable, helpful and supportivethe information they provided was accurate form start to finishThe documents and steps needed to completee the loan were well explained and accessible
Positive experience form start to finish
Everyone was very courteous and returned my calls in areasonable time
We just closed on our $215,refinance with Quicken LoansProcess was easy and we were guided through the entire process by caring and capable professionals at QLI will definitely use the services of QL again and I will be happy to recommend the service to friends and family
My husband and I were very pleased with the good service and ease of this refiWe've recommended it to many of our friends and family
The staff at Quicken Loans are thorough and provided great communicationMy experience with Quicken Loans was great! Thanks You All
Quicken closed loan in less than days which is positiveNegative is the amount of information required was truly overwhelmingHad I known the depth of information that you would ask for would not have used quicken
Everyone involved was very pleasant, knowledgeable, and courteousMy refinance was successful and I now have a much lower interest rate and mortgage paymentI am very satisfied with Quicken loans
I refinanced my home with Quicken in My parents just so happened to refinance theirs through another mortgage company at the same timeThe difference between my experience with Quicken and my parents with their bank is night and dayQuicken is incredibly efficient and really on the ball at all timesWhile I feel that I may have been able to find a slightly lower rate elsewhere (and I'm not even totally sure about that) I would highly recommend them to anyone for purchase or refi