They have the best customer service ever I wasn't crazy about all the online information and they catered to my needs and helped Me every step of the wayThank You Alex and Kenneth for all your hard work
I had the pleasure of securing my new home loan with Gabe and Virginia through Quicken Loans I will say that between their diligence and the easy MyQL portal, I would highly recommend Quicken Loans to anyone
The process was seamless! Matt was so easy to work with along with the rest of his teamI would recommend Quicken to anyone looking to lower their interest rateThere were no hoops to jump throughEverything was on time or earlyThe service was great and everyone was positive in word and deedIt sounded like everyone loved their job!
This is my third refinancing with Quicken Loans and they just continue to get better and better each time... Very knowledgeable with all of the information and great staff support always there to help... Keep up the good work... Thanks again for all of your help...
Fantastic experience with Quicken Loans At first I was a little hesitant to go with a online/large vendorWas worried that I wouldn't get great customer service and almost went with a local mortgage broker Quicken could not have been any betterThere was always someone there to help me through the processThe online portal was a fantastic tool to use and was really helpful Overall, I would recommend using Quicken to all of my friends and family
Extremely informative and helpfulMade sure we got the right loan that fit our circumstancesPolite, courteous and professionalWill definitely continue to work with them in the future
I have to say, having owned 6 homes this was one of the best experiences I have ever had. I was with Wells Fargo, for 10 years, whom I have nothing good to say about and Quicken Loans refinanced my loan. From Mike M. in loans to Caitlen as my adviser to everyone along the way was courteous, professional, understanding, helpful and comforting when I did get anxious! I would refer them to anyone and everyone. Also, a very organized company. Even my appraiser said they were the most organized company she had ever worked with. They give you a QL online to follow every step, but if there is a issue, you feel comfortable calling and they encourage you to. Can't say enough!!
The overall experience with Quicken Loans was positiveThey are especially good with the initial overview and financing quote A bit more attention to detail would greatly improve the gathering of payoff numbers and closing Excellent Customer Service!
I would just like to let everyone know how GREAT my experience was with Quicken Loans All the individuals who called me were friendly and professional They treated my re-finance like it was their own and made the process so smooth and fast! I recommend them to anyone who wants to do mortgage business with the BEST!
Jon Wozniac approved me for a mortgage. I looked for a house for several months and was about to put in an offer. The new real estate agent I was using was skeptical of quicken loans after their agency had several bad experiences with them through their clients. I spoke to another loan officer and I was missing a key component to allow me to get the mortgage at that time. It was a good thing I didn't put in an offer and I could have lost several thousands of dollars. Till the very end, this man misled me and lied with no remorse, even after I confronted him - he tried to play dumb like the issue was something new going on when I was told by 2 other mortgage people that it has been a requirement for a long time. I will NEVER use this business again and would ask anyone thinking about it to stay away for their own sake.
Quicken has always been a pleasure to work withI was informed of every action and step in a very timely in easy to follow directionsThe staff went out of their way to assist at every stepSimply the best!
Very professional, responsive, and in tune with the customer's needsI have worked with other mortgage banks in the past, and considered several this time around before buying a houseI am thrilled with my decisionThe process was easy and smooth; I always felt like I had the right informationThe Rocket Mortgage platform is user-friendly and saved a lot of time throughout the processGood rates and excellent customer serviceFive stars all around
I give Q.Land F They will not comply with Customer request and tell you things they can not back upAnd or refuse to do soThey said I had the lowest rate with a credit score but that wasn't true after looking aroundThey tell you one agent will be with you all the way through, not trueI was bounced like a rag dollThe said VA wouldn't except my well water report but would not furnish the infoso I could file a complaintMy well only needed bleaching as any well does after a year or two at mostThreaten to withdraw my loan so I finally told them to do so I was tired of being threatened .My advice to anyone who served America as a Soldier or other Branch would to be look around before you stop with Q.Limagine what you get if you take the loan and then get threats I've closed out or in the process and as a former MARINE do not recommend Q.L,SEMPER FI
Quickenloans handled our account with the easiest of effort to make things the best for us. They were good working with us. Everything was handled quickly and in a timely manner.
My experience was a very good one, from el inning to end, it was good, flawless
They have the best customer service ever I wasn't crazy about all the online information and they catered to my needs and helped Me every step of the wayThank You Alex and Kenneth for all your hard work
I had the pleasure of securing my new home loan with Gabe and Virginia through Quicken Loans I will say that between their diligence and the easy MyQL portal, I would highly recommend Quicken Loans to anyone
The process was seamless! Matt was so easy to work with along with the rest of his teamI would recommend Quicken to anyone looking to lower their interest rateThere were no hoops to jump throughEverything was on time or earlyThe service was great and everyone was positive in word and deedIt sounded like everyone loved their job!
This is my third refinancing with Quicken Loans and they just continue to get better and better each time... Very knowledgeable with all of the information and great staff support always there to help... Keep up the good work... Thanks again for all of your help...
It was a good experience, and every one I worked with was pleasant and professional
This is my 3rd time using Quicken They are extremely organized, efficient and fair
My experience with Quicken Loans was exceptional... I would definitely recommend their services to family and friends. Thanks!
Fantastic experience with Quicken Loans At first I was a little hesitant to go with a online/large vendorWas worried that I wouldn't get great customer service and almost went with a local mortgage broker Quicken could not have been any betterThere was always someone there to help me through the processThe online portal was a fantastic tool to use and was really helpful Overall, I would recommend using Quicken to all of my friends and family
Extremely informative and helpfulMade sure we got the right loan that fit our circumstancesPolite, courteous and professionalWill definitely continue to work with them in the future
Impressed with knowledge, efficient and was done in great timely manner Thanks Quicken Loans it was great working with you
I have to say, having owned 6 homes this was one of the best experiences I have ever had. I was with Wells Fargo, for 10 years, whom I have nothing good to say about and Quicken Loans refinanced my loan. From Mike M. in loans to Caitlen as my adviser to everyone along the way was courteous, professional, understanding, helpful and comforting when I did get anxious! I would refer them to anyone and everyone. Also, a very organized company. Even my appraiser said they were the most organized company she had ever worked with. They give you a QL online to follow every step, but if there is a issue, you feel comfortable calling and they encourage you to. Can't say enough!!
The overall experience with Quicken Loans was positiveThey are especially good with the initial overview and financing quote A bit more attention to detail would greatly improve the gathering of payoff numbers and closing Excellent Customer Service!
I would just like to let everyone know how GREAT my experience was with Quicken Loans All the individuals who called me were friendly and professional They treated my re-finance like it was their own and made the process so smooth and fast! I recommend them to anyone who wants to do mortgage business with the BEST!
Jon Wozniac approved me for a mortgage. I looked for a house for several months and was about to put in an offer. The new real estate agent I was using was skeptical of quicken loans after their agency had several bad experiences with them through their clients. I spoke to another loan officer and I was missing a key component to allow me to get the mortgage at that time. It was a good thing I didn't put in an offer and I could have lost several thousands of dollars. Till the very end, this man misled me and lied with no remorse, even after I confronted him - he tried to play dumb like the issue was something new going on when I was told by 2 other mortgage people that it has been a requirement for a long time. I will NEVER use this business again and would ask anyone thinking about it to stay away for their own sake.
Josh was the best ever He went over everything and gave me the assurance that I was making the best choice Wouldn't want any other rep
Quicken has always been a pleasure to work withI was informed of every action and step in a very timely in easy to follow directionsThe staff went out of their way to assist at every stepSimply the best!
Very professional, responsive, and in tune with the customer's needsI have worked with other mortgage banks in the past, and considered several this time around before buying a houseI am thrilled with my decisionThe process was easy and smooth; I always felt like I had the right informationThe Rocket Mortgage platform is user-friendly and saved a lot of time throughout the processGood rates and excellent customer serviceFive stars all around
I give Q.Land F They will not comply with Customer request and tell you things they can not back upAnd or refuse to do soThey said I had the lowest rate with a credit score but that wasn't true after looking aroundThey tell you one agent will be with you all the way through, not trueI was bounced like a rag dollThe said VA wouldn't except my well water report but would not furnish the infoso I could file a complaintMy well only needed bleaching as any well does after a year or two at mostThreaten to withdraw my loan so I finally told them to do so I was tired of being threatened .My advice to anyone who served America as a Soldier or other Branch would to be look around before you stop with Q.Limagine what you get if you take the loan and then get threats I've closed out or in the process and as a former MARINE do not recommend Q.L,SEMPER FI
Quickenloans handled our account with the easiest of effort to make things the best for us. They were good working with us. Everything was handled quickly and in a timely manner.