From my first call to the time I signed at closing, QL was fantastic! The ease was exceptional, my contacts worked hard for me, professional, and nice people
We had a very pleasant experience with Quicken. Communication was excellent--thorough, timely, and as promised. I was able to a get all my questions answered. The online message system was great. I have no complaints at all and would be glad to recommend Quicken to others and to use Quicken again.
For the Most part I had no issues with Quicken LoansIt took a little longer then I expected for them to complete the loan even though I responded to their request for information in a timely mannerThe only issue I had was with one of their fact checkersThere was an issue with my home line of credit and when I was speaking to the individual with quicken loans she was rather short with me and seemed bothered by my comments and questions like I was supposed to know everythingOtherwise it was fine
I could not have been happier with the experience from my first phone call to the closing Each step was easily explained, questions were answered promptly and the entire experience was very smooth and 'quicken'
This is my second time dealing with a mortage company and I thought giving this day and time I would be giving better timelines as to how long things would take during each stage of the process. Another thing that confused me a little was during the communications process of posting on the app. message board I corasonded with different people regularly and even during the same conversation sometimes . I just know that I'm very old school in many ways and thought in my opinion that part of this transaction I felt more like a number than a person . Maybe I'm just being pety but I think in many business' today people want a more personal feeling or experience. All in all I had a positive experience and aquired my goal of fixing up my house and erasing some debts. Thanks for everything. Christopher J Olah
Not the best place to go for an investment property loanInitial contact was great, but after submitting requested documents (some multiple times) and getting an initial closing statement, was shocked at the lender fees Inquiry gave only generic comments regarding government requirements, etc Advances were prepaid and too much time had elapsed to change lendersFurther, when final documents were reviewed the "phone application" omitted financial information that borrower feels would have been beneficial to underwriting, and possibly lender fee adjustments
I want to share my experience with Quicken Loans I started the refinance of my home on December 22nd and was able to close on my refinance by January 19th The process was quick and very easy All of the people that I spoke with were very friendly and helpful If I could not find something they were there to help locate the form that was online They answered any and all questions within hours of me asking This has been the best experience I have ever had in dealing with mortgages
Initially Quicken was greatDevin Wallis kept us informed about everythingAs things proceeded and our contact person changed again and again, I think something was lostWhen it came to the final reading & agreement of the house purchase contract, the monthly mortgage rate was over $more than what we had been toldWe "figured" that the increase was due to the required flood insurance - and yes, it was - but shouldn't someone have TOLD us about the increase and why? I was very annoyed toward the end!
From my first call to the time I signed at closing, QL was fantastic! The ease was exceptional, my contacts worked hard for me, professional, and nice people
Im very satisfied with the labor of Quicken Loans
I was treated very quickly and professionally with the complete processCould not be more satisfied Larry W
We had a very pleasant experience with Quicken. Communication was excellent--thorough, timely, and as promised. I was able to a get all my questions answered. The online message system was great. I have no complaints at all and would be glad to recommend Quicken to others and to use Quicken again.
I had a positive experience every one at quicken loans was great to work with
Great serviceVery fast and efficentPeople friendly and genuinely want to make your experience with them a good one
For the Most part I had no issues with Quicken LoansIt took a little longer then I expected for them to complete the loan even though I responded to their request for information in a timely mannerThe only issue I had was with one of their fact checkersThere was an issue with my home line of credit and when I was speaking to the individual with quicken loans she was rather short with me and seemed bothered by my comments and questions like I was supposed to know everythingOtherwise it was fine
I could not have been happier with the experience from my first phone call to the closing Each step was easily explained, questions were answered promptly and the entire experience was very smooth and 'quicken'
Easy to work with Very knowledgeable and efficient
This experience was great.very quick easy because the people walk you step by step all the way.Would be glad to recommend them to all my friends
Exellent very easy to work with very kind and very fast the best buying experience I ever had
This is my second time dealing with a mortage company and I thought giving this day and time I would be giving better timelines as to how long things would take during each stage of the process. Another thing that confused me a little was during the communications process of posting on the app. message board I corasonded with different people regularly and even during the same conversation sometimes . I just know that I'm very old school in many ways and thought in my opinion that part of this transaction I felt more like a number than a person . Maybe I'm just being pety but I think in many business' today people want a more personal feeling or experience. All in all I had a positive experience and aquired my goal of fixing up my house and erasing some debts. Thanks for everything. Christopher J Olah
So well done Always kept follow up going during each step Everything was in time and done expeditiously
Not the best place to go for an investment property loanInitial contact was great, but after submitting requested documents (some multiple times) and getting an initial closing statement, was shocked at the lender fees Inquiry gave only generic comments regarding government requirements, etc Advances were prepaid and too much time had elapsed to change lendersFurther, when final documents were reviewed the "phone application" omitted financial information that borrower feels would have been beneficial to underwriting, and possibly lender fee adjustments
Very positive experience Questions were all answered in a timely mannerDocument upload system was spot on and easy to use
I want to share my experience with Quicken Loans I started the refinance of my home on December 22nd and was able to close on my refinance by January 19th The process was quick and very easy All of the people that I spoke with were very friendly and helpful If I could not find something they were there to help locate the form that was online They answered any and all questions within hours of me asking This has been the best experience I have ever had in dealing with mortgages
Customer service was beyond professional and helpful during every part of our processThank you quicken loans!!
Excellent
Exceptional serviceExcellent communicationProfessional and quick turn around Highly recommended
Initially Quicken was greatDevin Wallis kept us informed about everythingAs things proceeded and our contact person changed again and again, I think something was lostWhen it came to the final reading & agreement of the house purchase contract, the monthly mortgage rate was over $more than what we had been toldWe "figured" that the increase was due to the required flood insurance - and yes, it was - but shouldn't someone have TOLD us about the increase and why? I was very annoyed toward the end!