Very professional, responsive, and in tune with the customer's needsI have worked with other mortgage banks in the past, and considered several this time around before buying a houseI am thrilled with my decisionThe process was easy and smooth; I always felt like I had the right informationThe Rocket Mortgage platform is user-friendly and saved a lot of time throughout the processGood rates and excellent customer serviceFive stars all around
I give Q.Land F They will not comply with Customer request and tell you things they can not back upAnd or refuse to do soThey said I had the lowest rate with a credit score but that wasn't true after looking aroundThey tell you one agent will be with you all the way through, not trueI was bounced like a rag dollThe said VA wouldn't except my well water report but would not furnish the infoso I could file a complaintMy well only needed bleaching as any well does after a year or two at mostThreaten to withdraw my loan so I finally told them to do so I was tired of being threatened .My advice to anyone who served America as a Soldier or other Branch would to be look around before you stop with Q.Limagine what you get if you take the loan and then get threats I've closed out or in the process and as a former MARINE do not recommend Q.L,SEMPER FI
One of the best mortgage experiences ever Reps were competent and responsiveCommunication was timely and accurate The MyQL app is helpful and easy to use
I would just like to let everyone know how GREAT my experience was with Quicken Loans All the individuals who called me were friendly and professional They treated my re-finance like it was their own and made the process so smooth and fast! I recommend them to anyone who wants to do mortgage business with the BEST!
This was a quick, easy and pleasant experience I was nervous about refinancing at first, but this went so smoothly and everyone that assisted us were very friendly We especially enjoyed closing day! The lady came to our home, went over the documents with us and was very friendly and personable I will definitely recommend Quicken Loans to my family members and friends
I am very thankful for the opportunity given to me by Quicken Loans to refinance my home at a lower interest rate. My experience was entirely positive. The staff members with whom I worked work professional, courteous and exceptionally helpful. This was a life saver for me after my negative experiences with my former mortgage holder.
Quicken Loans went above and beyond to help us get the mortgage we needed. They were always professional and answered all calls and emails within hours. We closed on our loan in 30 days and it was a smooth process. I would highly recommend them to others.
It was an awesome experience. The people who helped me were friendly and very helpful and they know their business. I would recommend quicken loans to anybody.Thank you.
I was very skeptical of doing a refinance through a website but after checking banks and mortgage companies, I decided to try it I was well pleased with the high level of service and prompt responses on any and all of my questionsEveryone I spoke with throughout the process was patient and helpful
I am writing this review on behalf of my father who recently did a refi with Quicken Loans Dad handled any phone calls and I handled the computer First let me say, Joe Vinson with Quicken did an amazing job along with every single Quicken employee that was involved in this process We experienced the BEST treatment, informative and timely information, and for our process, Quicken was simply amazing! In today's society with very little customer service in anything, Quicken Loans sets the standard of above and beyond and we are truly gratefulTHANKS AGAINOCTChuckey, Tn
I recently completed the refinancing of my home with Quicken Loans It was completed in about days with only a few minor issues with submitted paperwork The staff assigned to work work with me were very helpful and professional They responded to my questions and concerns in a very timely manner I would not hesitate to recommend my friends and family to Quicken Loans for their mortgage needs
I have gone through the mortgage process several times over the years and it is always a somewhat stressful experience to some extent I have to say that from start to finish the staff at Quicken always answered my questions along the way and went out of their way to accommodate me and my special time line that I was dealing with They said on day one that it would take -to days and it was completed in just under daysI can see why they call themselves "Quicken" Overall I have to say that they did a great job for me Thanks
My experience with Quicken Loans was great Everything was processed in the time frame given and without a hitchThey made a usual stressful situation very "non stressful" and for this, I am very appreciative
Very professional, responsive, and in tune with the customer's needsI have worked with other mortgage banks in the past, and considered several this time around before buying a houseI am thrilled with my decisionThe process was easy and smooth; I always felt like I had the right informationThe Rocket Mortgage platform is user-friendly and saved a lot of time throughout the processGood rates and excellent customer serviceFive stars all around
I give Q.Land F They will not comply with Customer request and tell you things they can not back upAnd or refuse to do soThey said I had the lowest rate with a credit score but that wasn't true after looking aroundThey tell you one agent will be with you all the way through, not trueI was bounced like a rag dollThe said VA wouldn't except my well water report but would not furnish the infoso I could file a complaintMy well only needed bleaching as any well does after a year or two at mostThreaten to withdraw my loan so I finally told them to do so I was tired of being threatened .My advice to anyone who served America as a Soldier or other Branch would to be look around before you stop with Q.Limagine what you get if you take the loan and then get threats I've closed out or in the process and as a former MARINE do not recommend Q.L,SEMPER FI
One of the best mortgage experiences ever Reps were competent and responsiveCommunication was timely and accurate The MyQL app is helpful and easy to use
I would just like to let everyone know how GREAT my experience was with Quicken Loans All the individuals who called me were friendly and professional They treated my re-finance like it was their own and made the process so smooth and fast! I recommend them to anyone who wants to do mortgage business with the BEST!
Josh was the best ever He went over everything and gave me the assurance that I was making the best choice Wouldn't want any other rep
This was a quick, easy and pleasant experience I was nervous about refinancing at first, but this went so smoothly and everyone that assisted us were very friendly We especially enjoyed closing day! The lady came to our home, went over the documents with us and was very friendly and personable I will definitely recommend Quicken Loans to my family members and friends
I am very thankful for the opportunity given to me by Quicken Loans to refinance my home at a lower interest rate. My experience was entirely positive. The staff members with whom I worked work professional, courteous and exceptionally helpful. This was a life saver for me after my negative experiences with my former mortgage holder.
Quicken Loans went above and beyond to help us get the mortgage we needed. They were always professional and answered all calls and emails within hours. We closed on our loan in 30 days and it was a smooth process. I would highly recommend them to others.
Thank you for one of the best mortgage Experiences I have ever had. Thank You
It was an awesome experience. The people who helped me were friendly and very helpful and they know their business. I would recommend quicken loans to anybody.Thank you.
Thanks to the team of QnL I got a refi that I needed at this time
My refinance with Quicken was quick and painless
good job star
I was very skeptical of doing a refinance through a website but after checking banks and mortgage companies, I decided to try it I was well pleased with the high level of service and prompt responses on any and all of my questionsEveryone I spoke with throughout the process was patient and helpful
Horrible companyThey are very misleading and never ever pay any money up frontIf you pay them anything you will never get a refund
I am writing this review on behalf of my father who recently did a refi with Quicken Loans Dad handled any phone calls and I handled the computer First let me say, Joe Vinson with Quicken did an amazing job along with every single Quicken employee that was involved in this process We experienced the BEST treatment, informative and timely information, and for our process, Quicken was simply amazing! In today's society with very little customer service in anything, Quicken Loans sets the standard of above and beyond and we are truly gratefulTHANKS AGAINOCTChuckey, Tn
I recently completed the refinancing of my home with Quicken Loans It was completed in about days with only a few minor issues with submitted paperwork The staff assigned to work work with me were very helpful and professional They responded to my questions and concerns in a very timely manner I would not hesitate to recommend my friends and family to Quicken Loans for their mortgage needs
This was absolutely a star experience!! Sunny was fabulous to work with
I have gone through the mortgage process several times over the years and it is always a somewhat stressful experience to some extent I have to say that from start to finish the staff at Quicken always answered my questions along the way and went out of their way to accommodate me and my special time line that I was dealing with They said on day one that it would take -to days and it was completed in just under daysI can see why they call themselves "Quicken" Overall I have to say that they did a great job for me Thanks
My experience with Quicken Loans was great Everything was processed in the time frame given and without a hitchThey made a usual stressful situation very "non stressful" and for this, I am very appreciative