Quicken closed loan in less than days which is positiveNegative is the amount of information required was truly overwhelmingHad I known the depth of information that you would ask for would not have used quicken
Excellent doing business, took the extra miles to help us out when our credit wasn't the bestTo help ensure we got the best rate available, very military family friendly
I was online one night and was just reviewing homes, mortgages, different information about what kind of help or loans were available When I logged out the telephone rang I was taken by surprise and told the guy I did not need a loan that I was just playing on the internet He continues to ask me questions, which I now know I should not have answered I told him I already owned a home and I didn't need a loan, he continued He asked if I knew my credit score and I said yes He said, "why, do you have a problem with a hard hit?" I said no because I have had them when I applied for some types of credit He asked if I had any money in the bank I said we are seniors and I don't keep money in the bank I also told him that if I wanted, I was already preapproved for a loanBut, I didn't need one He said put some money in the bank and call me in six months I thought how rude The worst was when I found out that Quicken Loans put a hard hit on my credit report as well as my husband's credit score They didn't even do anything for me I have called different agencies and they said it was their word against mine Well, be forwarned before you deal with Quicken Loans, If they approve you, you can get approved elsewhere
I have purchased and refinanced several properties throughout the years with various lendersThis transaction with Quicken Loans was the best experience to dateThe process was clear and streamlined, loved the dashboard to track progress and send and receive messages, the ability to upload documents (not have to fax or email)Customer service was top notch
They were great kept us informed through the whole process of loanEach person we talked to was very nice answered all our questions couldn't ask for a better experience
Online application, submission and documentation process is very convenient and easy to use
When there were concerns, their people responded quickly and efficiently
Had a very positive experience with Quicken Loans! They were fast and efficient and made sure My wife and I were taken good care of! We were on a time crunch after quickly selling our homeThey supplied us with a in house realtor, after finding another home quickly they were right on it to help us close quickly! Love, Love Quicken Loans! Thank you to all who were involved in this positive experience!
I was so impressed with my loan representative David Ruhrkraut He understood my needs and made the process quick and simple I was blown away with how quickly my loan was processed My loan was closed within weeks I had started the same loan process with Discover Home Loans and after months and the loan was still not closed I loved the fact that I could download all my documents and send all my information quickly Thank You David Ruhrkraut you are the best!!!
I cannot speak for everyone at Quicken, but Kevin Kassab and Anthony Iatonna were great to work withThey worked exceptionally hard to meet our closing date and did not fail to deliver
We just closed on our refi and could not have dreamed of a better experienceThe customer service was by far the best experience we have had for any loan processThe professionalism, response time to questions, and ease of tracking through the app were amazingI have heard Quicken doesn't sell their loans off and has many options for payments, I look forward to that as wellI will recommend Quicken Loans to friends and family! Thank you for such a smooth experience
I began applying for a mortgage wit Quicken Loans and was pre-approvedI was immediately contacted by a Senior Purchase Banker, who asked me to submit some more documents to verify the information I gave and move forwardI informed him that I was not quite ready to begin taking the next steps, as I was merely curious about the amount I could borrowI kept getting more calls, texts, and emails (several a day) pushing for more meetings to continue the application process, even after telling them I did not need assistance and to leave me aloneFinally, after a few days of harassment I called their client relations team to withdraw my application, and to notify the company of this employee's behaviorThis was handled very well, or so I thoughtI continue to get calls from them (now blocked)Very unprofessional
My experience with Quicken was great from beginning to endI am so glad I was referred to them!
Quicken closed loan in less than days which is positiveNegative is the amount of information required was truly overwhelmingHad I known the depth of information that you would ask for would not have used quicken
Very efficient, no headache, fast and simpleKeep their promise to close date
Great company to do business with.They have a system that works and kept me up to date all the way through the process
Under promise and over delivered Good experience
Excellent doing business, took the extra miles to help us out when our credit wasn't the bestTo help ensure we got the best rate available, very military family friendly
I was told that my back taxes would be taken care of and that was false
I was online one night and was just reviewing homes, mortgages, different information about what kind of help or loans were available When I logged out the telephone rang I was taken by surprise and told the guy I did not need a loan that I was just playing on the internet He continues to ask me questions, which I now know I should not have answered I told him I already owned a home and I didn't need a loan, he continued He asked if I knew my credit score and I said yes He said, "why, do you have a problem with a hard hit?" I said no because I have had them when I applied for some types of credit He asked if I had any money in the bank I said we are seniors and I don't keep money in the bank I also told him that if I wanted, I was already preapproved for a loanBut, I didn't need one He said put some money in the bank and call me in six months I thought how rude The worst was when I found out that Quicken Loans put a hard hit on my credit report as well as my husband's credit score They didn't even do anything for me I have called different agencies and they said it was their word against mine Well, be forwarned before you deal with Quicken Loans, If they approve you, you can get approved elsewhere
Easy to work with, great company would recommend
An incredibly easy process! I highly recommend QuickenThey are always on top of things and got me closed in weeks Thanks!
I have purchased and refinanced several properties throughout the years with various lendersThis transaction with Quicken Loans was the best experience to dateThe process was clear and streamlined, loved the dashboard to track progress and send and receive messages, the ability to upload documents (not have to fax or email)Customer service was top notch
They were great kept us informed through the whole process of loanEach person we talked to was very nice answered all our questions couldn't ask for a better experience
I was impressed by the simplicity
Online application, submission and documentation process is very convenient and easy to use
When there were concerns, their people responded quickly and efficiently
Had a very positive experience with Quicken Loans! They were fast and efficient and made sure My wife and I were taken good care of! We were on a time crunch after quickly selling our homeThey supplied us with a in house realtor, after finding another home quickly they were right on it to help us close quickly! Love, Love Quicken Loans! Thank you to all who were involved in this positive experience!
I was so impressed with my loan representative David Ruhrkraut He understood my needs and made the process quick and simple I was blown away with how quickly my loan was processed My loan was closed within weeks I had started the same loan process with Discover Home Loans and after months and the loan was still not closed I loved the fact that I could download all my documents and send all my information quickly Thank You David Ruhrkraut you are the best!!!
Great experience! 2nd time using quicken pulse other family members have all used them and all have been happyVery fast, efficient and great app
I cannot speak for everyone at Quicken, but Kevin Kassab and Anthony Iatonna were great to work withThey worked exceptionally hard to meet our closing date and did not fail to deliver
We just closed on our refi and could not have dreamed of a better experienceThe customer service was by far the best experience we have had for any loan processThe professionalism, response time to questions, and ease of tracking through the app were amazingI have heard Quicken doesn't sell their loans off and has many options for payments, I look forward to that as wellI will recommend Quicken Loans to friends and family! Thank you for such a smooth experience
I began applying for a mortgage wit Quicken Loans and was pre-approvedI was immediately contacted by a Senior Purchase Banker, who asked me to submit some more documents to verify the information I gave and move forwardI informed him that I was not quite ready to begin taking the next steps, as I was merely curious about the amount I could borrowI kept getting more calls, texts, and emails (several a day) pushing for more meetings to continue the application process, even after telling them I did not need assistance and to leave me aloneFinally, after a few days of harassment I called their client relations team to withdraw my application, and to notify the company of this employee's behaviorThis was handled very well, or so I thoughtI continue to get calls from them (now blocked)Very unprofessional