This is my third loan with quicken; I have been very satisfied with the service I have receivedOnce I got all the information and documentation they requested my loans went quickly and smoothlyI would recommend quicken to anyone whose is considering buying or a refi
This was very easy and speedy for us I had been dreading and putting this search off for many months then decided to just try this online sight and right away someone was there to message and get things started for us In no time I was getting info sent to me on what I needed to do next Finished it all in no time
Quicken closed loan in less than days which is positiveNegative is the amount of information required was truly overwhelmingHad I known the depth of information that you would ask for would not have used quicken
Quicken Loans was a very positive experience in my situationFrom the first phone call, each person was very knowledgeable, professional and answered all my questionsI thought having my own representatives was extremely helpful, especially for contact purposes and guiding me through the loan process with all the correct paperworkI was consistently kept informed of the process and what I was required of me, including the follow up after the closingI would highly recommend this company
My mortgage officer joeM was amazing! He went above and beyond to help us by our homeThings went well until we got to the closing specialistI couldn't get in contact with them over the phoneWe kept playing phone tagOtherwise it was a good experience Things went smoothly and quicklyI would definately use them again
I had a very complicated refinance due to divorce and a convoluted inheritanceThe staff was very patient and helpful, explaining what was needed and working to get the process finished in my required time limitThey were never pushyI will recommend Quicken to friends and family
The estimate was a bit reckless at the beginningThere was some very professional employees and a few customer friendly but need more training so that they can better explain issuesOverall Quicken delivered
This is my second loan with Quicken loansEvery single person that I talk to buy phone was kind courteous knowledgeable and had my best interest at heart When there was ever a problem they truly did bend over backwards to fix it yes I would recommend Quicken loans to anybody
I am writing this review on behalf of my father who recently did a refi with Quicken Loans Dad handled any phone calls and I handled the computer First let me say, Joe Vinson with Quicken did an amazing job along with every single Quicken employee that was involved in this process We experienced the BEST treatment, informative and timely information, and for our process, Quicken was simply amazing! In today's society with very little customer service in anything, Quicken Loans sets the standard of above and beyond and we are truly gratefulTHANKS AGAINOCTChuckey, Tn
Our experience with Quicken Loans, Incwas very positive Everything went smoothly When we had questions they were answered quickly We had no trouble getting in touch with someone when we needed to, either by email or phone..email was faster!! Closing also went very well and we enjoyed the professional they used in closing!!
I just tried to call Qucken for technical help The man on the phone was impossible to hear and understand: there were multiple people in the same room making phone calls and the man's accent was not comprehensible Very poor technical service
This is my third loan with quicken; I have been very satisfied with the service I have receivedOnce I got all the information and documentation they requested my loans went quickly and smoothlyI would recommend quicken to anyone whose is considering buying or a refi
This was very easy and speedy for us I had been dreading and putting this search off for many months then decided to just try this online sight and right away someone was there to message and get things started for us In no time I was getting info sent to me on what I needed to do next Finished it all in no time
Very good
Thanks
The process was made very pleasant because of the attention from the people I worked with
I had a pretty painless experience getting my loan done thru QuickenI would do it again
Quicken closed loan in less than days which is positiveNegative is the amount of information required was truly overwhelmingHad I known the depth of information that you would ask for would not have used quicken
Quicken Loans was a very positive experience in my situationFrom the first phone call, each person was very knowledgeable, professional and answered all my questionsI thought having my own representatives was extremely helpful, especially for contact purposes and guiding me through the loan process with all the correct paperworkI was consistently kept informed of the process and what I was required of me, including the follow up after the closingI would highly recommend this company
Great experienceCould not have been easier
We've bought several houses and this experience was absolutely painlessSO EASY!!!
My mortgage officer joeM was amazing! He went above and beyond to help us by our homeThings went well until we got to the closing specialistI couldn't get in contact with them over the phoneWe kept playing phone tagOtherwise it was a good experience Things went smoothly and quicklyI would definately use them again
I had a very complicated refinance due to divorce and a convoluted inheritanceThe staff was very patient and helpful, explaining what was needed and working to get the process finished in my required time limitThey were never pushyI will recommend Quicken to friends and family
Can't say anything but good things about my experience through the yearsAlways felt I was in control over the whole process, start to finish
The estimate was a bit reckless at the beginningThere was some very professional employees and a few customer friendly but need more training so that they can better explain issuesOverall Quicken delivered
The team of individuals at Quicken worked in a timely and professional manner to respond and complete our refinance request
This is my second loan with Quicken loansEvery single person that I talk to buy phone was kind courteous knowledgeable and had my best interest at heart When there was ever a problem they truly did bend over backwards to fix it yes I would recommend Quicken loans to anybody
I am writing this review on behalf of my father who recently did a refi with Quicken Loans Dad handled any phone calls and I handled the computer First let me say, Joe Vinson with Quicken did an amazing job along with every single Quicken employee that was involved in this process We experienced the BEST treatment, informative and timely information, and for our process, Quicken was simply amazing! In today's society with very little customer service in anything, Quicken Loans sets the standard of above and beyond and we are truly gratefulTHANKS AGAINOCTChuckey, Tn
Great Experience, everyone was so friendly and helpful
Our experience with Quicken Loans, Incwas very positive Everything went smoothly When we had questions they were answered quickly We had no trouble getting in touch with someone when we needed to, either by email or phone..email was faster!! Closing also went very well and we enjoyed the professional they used in closing!!
Super-easy, fast, and friendly Great communication and assistance
I just tried to call Qucken for technical help The man on the phone was impossible to hear and understand: there were multiple people in the same room making phone calls and the man's accent was not comprehensible Very poor technical service