Very happy with the process Everyone was highly professional and personable The information flow was incredible Our questions were answered in a timely fashion The entire process was smooth and quick Many thanks !!!
Im not likely to recommend quicken in the futureThe interest rates were not better than anywhere else, it's very fast moving high pressure closing tactics, the do not make good on the financial promise (i.eGetting your $deposit back at closing when what they actually do is give you a loan for
More than the value of your mortgage and at like they're doing you a favor by sending you a check you have to pay interest on - also I was referred by a silver card friend and should have received $from quicken for that, I told them and they brushed it off like "we'll address that later...which never happened) the appraiser they used was very unprofessional, down right lied to me about repairs in my home and misstated my property size (under evaluated it by an acre- said it was .87, my back yard alone is over an acre)I spoke to no less than different people none of which was the person praising over my account/ loan and after almost daily calls leading up to the closing I have recieved zero calls after the close
The two benefits to me are the underwriter came to my house, and I can pay my bill onlineThey did state that they won't sell my loan which would be a positive but who knows it's true or not
Next time, I'll simply look locally so I have one person within driving distance to hold accountable
I have to say, having owned homes this was one of the best experiences I have ever hadI was with Wells Fargo, for years, whom I have nothing good to say about and Quicken Loans refinanced my loanFrom Mike Min loans to Caitlen as my adviser to everyone along the way was courteous, professional, understanding, helpful and comforting when I did get anxious! I would refer them to anyone and everyoneAlso, a very organized companyEven my appraiser said they were the most organized company she had ever worked withThey give you a QL online to follow every step, but if there is a issue, you feel comfortable calling and they encourage you toCan't say enough!!
I just need to take this time to thank Eddie Slimi and Nate and the Quicken Loan Staff for being so prompt and quick for handling my loanThey made the process smooth and easyEveryone was very nice and professional, will recommend family and friends Again that you Quicken Loans
From start to finish we had a great experience with Quicken LoansEveryone one was professional & experiencedI loved the ability to upload documents to the website
Awesome!!
The entire process was completed within one month and every person I worked with was courteous and professional I highly recommend Quicken Loans for refinancing a mortgage
All went very well considering that the house we were selling and the house we were buying both involved Quicken! Great communication all the way thru both processes That said, would recommend having a rep in Savannah GA for us to sign remotely on purchase....Had to travel mile roundtrip (in one day, Sep 6) to sign closing docs two days early as we could not attend closing on Sep due to movers packing and loading Sep We weren't moving a couple of blocks or miles away - we were moving miles away!
My wife and I have experienced very positive customer service through out the refinance process When we had questions they were answered clearly and quickly
We would absolutely use them again
Thanks Quicken you folks are great
Victor Crane
I kept seeing advertisements that Quicken Loan had great programs for First Time HomebuyersI submitted an application and I received a call really quickI spoke with the first representative who said everything looked great and he was going to talk to his supervisorHis supervisor then contacted me and explained two great loan optionsOne was a 3% down option with no PMI, and the other was a 1% down option with PMIHe told me I qualified and that I wouldn't have to come more than $out of pocket after my earnest money and good faith depositIt was a struggle every step of the wayNothing was ever explained to meI then got transitioned to another person, the underwriterI had to submit a pay stub almost every week without reasonI was then told my property taxes were three times as much as the quote I received from my tax assessors' officeAnother gentleman contacted me and told me there was nothing I could do and that the single-family home I was buying couldn't be purchased yet because it was a condo (it's not a condo.) The 2nd guy I spoke with contacted me again and said he was going to work everything outThe rude gentleman called me again and said my homeowner's insurance was now twice as much as quoted and that I no longer qualified and was not approved for the mortgageI spent another hour on the phone with the supervisor who said there was a mistake and my insurance was accidentally added twiceAround weeks before closing the supervisor contacts me and says that they no longer can honor the 1% down option and that I'm going to have to put 3% downThis would have been nice to know a month earlierThey then hide origination points, tell me they're going to cover it, and then when I go over my closing disclosure, days before I close, I see they aren't covering the entire costI was told I'd be paying $3,out of pocket and I ended up paying $moreThe whole process I was toyed with and lied toI wish I had known more about the entire mortgage process from the beginningThey continuously made me believe that everything that happened was just a simple error, when in reality they baited me with the 1% down option so I would sign on and ask for more money when I had no other choice in order to close on my house on time because my current lease was upIt was completely miserable and I was in tears every step of the wayThey are not the lender you think they are
I just refinanced my home through Quicken loans or Rocket Mortgage now(Previously purchased through them) The whole process was weeks, very communicative! The appraisal didn't come back as high as I had hoped but even for a VA loan it was a very smooth, very easy processI highly recommend them!
Absolute worst financial product I have ever usedI purchased "quicken starter" and with each update it has more problemsThe latest patch renders the program completely unusable on Windows OS Bill tracker? Doesn't workMissed bills consistently each monthAccount management? It shows transactions multiple times and then inserts random transactions that don't existAccount balance is always wrongPay a bill and quicken can't figure out what account it's being paid fromWhen quicken did work, it crashed constantlyTerrible productIt doesn't do anything it's advertised to doComplete advertising Didn't refund, said it's impossible which I get it's been over days (months) and they say I can continue to use it until the end date (even though quicken doesn't work with Windows anymore), but when you sell such a bad product to people, you should refund as a matter of good business practiceI will never use another quicken/intuit product againYou have lost a customer for life and as a business owner I will warn everyone about how bad this company is
WOW!!!!This was great!!! We did everything on-line and over the phoneThe whole experience was almost too good to be true, but it wasWe will recommend Quicken Loans to others
My experience with Quicken Loans was a very good experience.It is a long process and you can get frustrated,but the team is hreat and will do all to help and satisfy you.I'd do it ahain if I had too
Very happy with the process Everyone was highly professional and personable The information flow was incredible Our questions were answered in a timely fashion The entire process was smooth and quick Many thanks !!!
Felt like they handled everything well Communication was very good and timely
Quicken Loans provided quick and efficient service
Im not likely to recommend quicken in the futureThe interest rates were not better than anywhere else, it's very fast moving high pressure closing tactics, the do not make good on the financial promise (i.eGetting your $deposit back at closing when what they actually do is give you a loan for
More than the value of your mortgage and at like they're doing you a favor by sending you a check you have to pay interest on - also I was referred by a silver card friend and should have received $from quicken for that, I told them and they brushed it off like "we'll address that later...which never happened) the appraiser they used was very unprofessional, down right lied to me about repairs in my home and misstated my property size (under evaluated it by an acre- said it was .87, my back yard alone is over an acre)I spoke to no less than different people none of which was the person praising over my account/ loan and after almost daily calls leading up to the closing I have recieved zero calls after the close
The two benefits to me are the underwriter came to my house, and I can pay my bill onlineThey did state that they won't sell my loan which would be a positive but who knows it's true or not
Next time, I'll simply look locally so I have one person within driving distance to hold accountable
I have to say, having owned homes this was one of the best experiences I have ever hadI was with Wells Fargo, for years, whom I have nothing good to say about and Quicken Loans refinanced my loanFrom Mike Min loans to Caitlen as my adviser to everyone along the way was courteous, professional, understanding, helpful and comforting when I did get anxious! I would refer them to anyone and everyoneAlso, a very organized companyEven my appraiser said they were the most organized company she had ever worked withThey give you a QL online to follow every step, but if there is a issue, you feel comfortable calling and they encourage you toCan't say enough!!
I just need to take this time to thank Eddie Slimi and Nate and the Quicken Loan Staff for being so prompt and quick for handling my loanThey made the process smooth and easyEveryone was very nice and professional, will recommend family and friends Again that you Quicken Loans
From start to finish we had a great experience with Quicken LoansEveryone one was professional & experiencedI loved the ability to upload documents to the website
Awesome!!
The entire process was completed within one month and every person I worked with was courteous and professional I highly recommend Quicken Loans for refinancing a mortgage
Overall it was good experience
They were greatVery helpful, on top of things, and quick! I closed in less than days
All went very well considering that the house we were selling and the house we were buying both involved Quicken! Great communication all the way thru both processes That said, would recommend having a rep in Savannah GA for us to sign remotely on purchase....Had to travel mile roundtrip (in one day, Sep 6) to sign closing docs two days early as we could not attend closing on Sep due to movers packing and loading Sep We weren't moving a couple of blocks or miles away - we were moving miles away!
Entire process was simple and fastAservice from everyone start to finishWill recomend Quicken to all my friends and family
My wife and I have experienced very positive customer service through out the refinance process When we had questions they were answered clearly and quickly
We would absolutely use them again
Thanks Quicken you folks are great
Victor Crane
I kept seeing advertisements that Quicken Loan had great programs for First Time HomebuyersI submitted an application and I received a call really quickI spoke with the first representative who said everything looked great and he was going to talk to his supervisorHis supervisor then contacted me and explained two great loan optionsOne was a 3% down option with no PMI, and the other was a 1% down option with PMIHe told me I qualified and that I wouldn't have to come more than $out of pocket after my earnest money and good faith depositIt was a struggle every step of the wayNothing was ever explained to meI then got transitioned to another person, the underwriterI had to submit a pay stub almost every week without reasonI was then told my property taxes were three times as much as the quote I received from my tax assessors' officeAnother gentleman contacted me and told me there was nothing I could do and that the single-family home I was buying couldn't be purchased yet because it was a condo (it's not a condo.) The 2nd guy I spoke with contacted me again and said he was going to work everything outThe rude gentleman called me again and said my homeowner's insurance was now twice as much as quoted and that I no longer qualified and was not approved for the mortgageI spent another hour on the phone with the supervisor who said there was a mistake and my insurance was accidentally added twiceAround weeks before closing the supervisor contacts me and says that they no longer can honor the 1% down option and that I'm going to have to put 3% downThis would have been nice to know a month earlierThey then hide origination points, tell me they're going to cover it, and then when I go over my closing disclosure, days before I close, I see they aren't covering the entire costI was told I'd be paying $3,out of pocket and I ended up paying $moreThe whole process I was toyed with and lied toI wish I had known more about the entire mortgage process from the beginningThey continuously made me believe that everything that happened was just a simple error, when in reality they baited me with the 1% down option so I would sign on and ask for more money when I had no other choice in order to close on my house on time because my current lease was upIt was completely miserable and I was in tears every step of the wayThey are not the lender you think they are
It was and painless
I just refinanced my home through Quicken loans or Rocket Mortgage now(Previously purchased through them) The whole process was weeks, very communicative! The appraisal didn't come back as high as I had hoped but even for a VA loan it was a very smooth, very easy processI highly recommend them!
Absolute worst financial product I have ever usedI purchased "quicken starter" and with each update it has more problemsThe latest patch renders the program completely unusable on Windows OS Bill tracker? Doesn't workMissed bills consistently each monthAccount management? It shows transactions multiple times and then inserts random transactions that don't existAccount balance is always wrongPay a bill and quicken can't figure out what account it's being paid fromWhen quicken did work, it crashed constantlyTerrible productIt doesn't do anything it's advertised to doComplete advertising Didn't refund, said it's impossible which I get it's been over days (months) and they say I can continue to use it until the end date (even though quicken doesn't work with Windows anymore), but when you sell such a bad product to people, you should refund as a matter of good business practiceI will never use another quicken/intuit product againYou have lost a customer for life and as a business owner I will warn everyone about how bad this company is
WOW!!!!This was great!!! We did everything on-line and over the phoneThe whole experience was almost too good to be true, but it wasWe will recommend Quicken Loans to others
Very easy process!! Everyone we dealt with during our refi had excellent customer serviceThank you!
My experience with Quicken Loans was a very good experience.It is a long process and you can get frustrated,but the team is hreat and will do all to help and satisfy you.I'd do it ahain if I had too