Absolute worst financial product I have ever usedI purchased "quicken starter" and with each update it has more problemsThe latest patch renders the program completely unusable on Windows OS Bill tracker? Doesn't workMissed bills consistently each monthAccount management? It shows transactions multiple times and then inserts random transactions that don't existAccount balance is always wrongPay a bill and quicken can't figure out what account it's being paid fromWhen quicken did work, it crashed constantlyTerrible productIt doesn't do anything it's advertised to doComplete advertising Didn't refund, said it's impossible which I get it's been over days (months) and they say I can continue to use it until the end date (even though quicken doesn't work with Windows anymore), but when you sell such a bad product to people, you should refund as a matter of good business practiceI will never use another quicken/intuit product againYou have lost a customer for life and as a business owner I will warn everyone about how bad this company is
Overall good but had two very bad experiences with the people assigned their communication skills were terrible causing me to resubmit countless documents because they did not communicate the request for documents in an effective fashionVery frustrating the second one not very nice either telling me ugmfvi want go get my mortgage from some other firmThe third one was great and sermlessly brought us to closingI asked them to give me a credit on closing costs because of ow bad the first couple of wells wereThey rejected my request
Quicken Loans was efficient and responsive through out the entire experienceThey never asked for the same thing twice, nor did they ask for explanations on items not necessaryWe closed on time, with a great rateThe whole process was simple, I could not have asked for better service
I had a very positive experience with Rocket Mortgage, since the beginning Shawn was helpful, knew what he was talking about and was able to answer all my questions It was a pleasant experience in a stressful situation like buying a home
My experience with Quicken Loans was a very good experience.It is a long process and you can get frustrated,but the team is hreat and will do all to help and satisfy you.I'd do it ahain if I had too
From start to finish we had a great experience with Quicken LoansEveryone one was professional & experiencedI loved the ability to upload documents to the website
Awesome!!
I was so impressed with my loan representative David Ruhrkraut He understood my needs and made the process quick and simple I was blown away with how quickly my loan was processed My loan was closed within weeks I had started the same loan process with Discover Home Loans and after months and the loan was still not closed I loved the fact that I could download all my documents and send all my information quickly Thank You David Ruhrkraut you are the best!!!
Easiest and most pleasurable experience dealing with a mortgage companyAlways saw the commercials on tv bit never realized how simple the process would beAll paperwork done via computerOnly in person contact was of course signing the closure paperworkEverything done in less than days!
I kept seeing advertisements that Quicken Loan had great programs for First Time HomebuyersI submitted an application and I received a call really quickI spoke with the first representative who said everything looked great and he was going to talk to his supervisorHis supervisor then contacted me and explained two great loan optionsOne was a 3% down option with no PMI, and the other was a 1% down option with PMIHe told me I qualified and that I wouldn't have to come more than $out of pocket after my earnest money and good faith depositIt was a struggle every step of the wayNothing was ever explained to meI then got transitioned to another person, the underwriterI had to submit a pay stub almost every week without reasonI was then told my property taxes were three times as much as the quote I received from my tax assessors' officeAnother gentleman contacted me and told me there was nothing I could do and that the single-family home I was buying couldn't be purchased yet because it was a condo (it's not a condo.) The 2nd guy I spoke with contacted me again and said he was going to work everything outThe rude gentleman called me again and said my homeowner's insurance was now twice as much as quoted and that I no longer qualified and was not approved for the mortgageI spent another hour on the phone with the supervisor who said there was a mistake and my insurance was accidentally added twiceAround weeks before closing the supervisor contacts me and says that they no longer can honor the 1% down option and that I'm going to have to put 3% downThis would have been nice to know a month earlierThey then hide origination points, tell me they're going to cover it, and then when I go over my closing disclosure, days before I close, I see they aren't covering the entire costI was told I'd be paying $3,out of pocket and I ended up paying $moreThe whole process I was toyed with and lied toI wish I had known more about the entire mortgage process from the beginningThey continuously made me believe that everything that happened was just a simple error, when in reality they baited me with the 1% down option so I would sign on and ask for more money when I had no other choice in order to close on my house on time because my current lease was upIt was completely miserable and I was in tears every step of the wayThey are not the lender you think they are
Quicken Loan had my last lone so I used them for this LoanI felt I was well taken of
Absolute worst financial product I have ever usedI purchased "quicken starter" and with each update it has more problemsThe latest patch renders the program completely unusable on Windows OS Bill tracker? Doesn't workMissed bills consistently each monthAccount management? It shows transactions multiple times and then inserts random transactions that don't existAccount balance is always wrongPay a bill and quicken can't figure out what account it's being paid fromWhen quicken did work, it crashed constantlyTerrible productIt doesn't do anything it's advertised to doComplete advertising Didn't refund, said it's impossible which I get it's been over days (months) and they say I can continue to use it until the end date (even though quicken doesn't work with Windows anymore), but when you sell such a bad product to people, you should refund as a matter of good business practiceI will never use another quicken/intuit product againYou have lost a customer for life and as a business owner I will warn everyone about how bad this company is
It was so easy
Overall good but had two very bad experiences with the people assigned their communication skills were terrible causing me to resubmit countless documents because they did not communicate the request for documents in an effective fashionVery frustrating the second one not very nice either telling me ugmfvi want go get my mortgage from some other firmThe third one was great and sermlessly brought us to closingI asked them to give me a credit on closing costs because of ow bad the first couple of wells wereThey rejected my request
Quicken loans made my first home buying experiance seem so easyIm very thankful
Great Experience, everyone was so friendly and helpful
Quicken Loans was efficient and responsive through out the entire experienceThey never asked for the same thing twice, nor did they ask for explanations on items not necessaryWe closed on time, with a great rateThe whole process was simple, I could not have asked for better service
Quicken Loans provided quick and efficient service
For the most part, my experience had been positive
I had a very positive experience with Rocket Mortgage, since the beginning Shawn was helpful, knew what he was talking about and was able to answer all my questions It was a pleasant experience in a stressful situation like buying a home
My refinance went smoothlyAnytime I had a question, it was answered in minutes
My experience with Quicken Loans was a very good experience.It is a long process and you can get frustrated,but the team is hreat and will do all to help and satisfy you.I'd do it ahain if I had too
I had a positive experience every one at quicken loans was great to work with
From start to finish we had a great experience with Quicken LoansEveryone one was professional & experiencedI loved the ability to upload documents to the website
Awesome!!
I was so impressed with my loan representative David Ruhrkraut He understood my needs and made the process quick and simple I was blown away with how quickly my loan was processed My loan was closed within weeks I had started the same loan process with Discover Home Loans and after months and the loan was still not closed I loved the fact that I could download all my documents and send all my information quickly Thank You David Ruhrkraut you are the best!!!
They did a great job helped me all the way through it
The people with Quicken were all easy to work withI would recommend them to other people
Great experience and a very helpful team to assist all along the way from the quote to the closing
Easiest and most pleasurable experience dealing with a mortgage companyAlways saw the commercials on tv bit never realized how simple the process would beAll paperwork done via computerOnly in person contact was of course signing the closure paperworkEverything done in less than days!
I kept seeing advertisements that Quicken Loan had great programs for First Time HomebuyersI submitted an application and I received a call really quickI spoke with the first representative who said everything looked great and he was going to talk to his supervisorHis supervisor then contacted me and explained two great loan optionsOne was a 3% down option with no PMI, and the other was a 1% down option with PMIHe told me I qualified and that I wouldn't have to come more than $out of pocket after my earnest money and good faith depositIt was a struggle every step of the wayNothing was ever explained to meI then got transitioned to another person, the underwriterI had to submit a pay stub almost every week without reasonI was then told my property taxes were three times as much as the quote I received from my tax assessors' officeAnother gentleman contacted me and told me there was nothing I could do and that the single-family home I was buying couldn't be purchased yet because it was a condo (it's not a condo.) The 2nd guy I spoke with contacted me again and said he was going to work everything outThe rude gentleman called me again and said my homeowner's insurance was now twice as much as quoted and that I no longer qualified and was not approved for the mortgageI spent another hour on the phone with the supervisor who said there was a mistake and my insurance was accidentally added twiceAround weeks before closing the supervisor contacts me and says that they no longer can honor the 1% down option and that I'm going to have to put 3% downThis would have been nice to know a month earlierThey then hide origination points, tell me they're going to cover it, and then when I go over my closing disclosure, days before I close, I see they aren't covering the entire costI was told I'd be paying $3,out of pocket and I ended up paying $moreThe whole process I was toyed with and lied toI wish I had known more about the entire mortgage process from the beginningThey continuously made me believe that everything that happened was just a simple error, when in reality they baited me with the 1% down option so I would sign on and ask for more money when I had no other choice in order to close on my house on time because my current lease was upIt was completely miserable and I was in tears every step of the wayThey are not the lender you think they are