On March 4th, I contacted Quicken Loans with interest in purchasing a second home in the lakes region in New Hampshire Within that day I was pre-approved and able to make an offer on the property We closed on that house on April 14th, I was extremely pleased with the service, level of knowledge and respect I was given through out the entire process I will use this company from now on
I would like to personally thank Marilyn Ross and Azeem Moazzamuddin for all the help they gave me during the process of refinancing our homeThey treated me with the most respect and made everything so easyThey are an asset to your company and should be commended for the job they doThanks so much Marilyn and AzeemAll the employees that I interacted with during the time spent processing were the bestThey all worked together and made everything so easyThey also should be commendedThanks "Quicken" for making this experience with refinancing our home a pleasureKathy R
I just need to take this time to thank Eddie Slimi and Nate and the Quicken Loan Staff for being so prompt and quick for handling my loanThey made the process smooth and easyEveryone was very nice and professional, will recommend family and friends Again that you Quicken Loans
My husband and I both agree that Quicken Loans is by far the best company we have ever dealt withWe were in business ourselves for many years and and have never dealt with a company as friendly, polite , knowledgeable, and fast moving as QuickenThe whole experience from beginning to end was amazingThese people really know what they are doing, and they do it quite wellI have, and will, continue to recommend them to anyone looking to get a mortgage or refinance their present mortgage.On a scale of 1-we give them a Well done Quicken!
At the beginning of the loan process, we informed Quicken Loans that we had to be out of our current residence by 4/ They informed us that it would not be a problem and that they would set the closing date at 4/ That sounded good Everything went along fine and then approximately a week or two before when we were supposed to close, we received a call that they needed to back the date up to 4/ This was an inconvenience, but we were understanding Then, less than a week before the new closing date, they said they needed to back it up to 4/ This was now a major problem as I had already booked a moving company, requested time off of work, etc But, seeing as how there was not much I could do about it, I shifted my time off work, and called about a dozen moving companies and managed to find one that had an opening on 4/ And then, the unbelievable happened Quicken Loans called and said they needed to back the date up to 5/2! They not only backed up the closing date for the 3rd time, they pushed it on beyond the drop-dead date we told them about at the beginning of the process Not only that, they were totally uncaring and flippant about the fact that it was causing significant hardship The conversation was something like:
Quicken Loans:"The new closing date is 5/2"
Me: "That is unacceptable We have nowhere to live after 4/ We have no way to handle this What can be done to still make 4/29?"
Quicken Loans: "I don't know, but the date is 5/now."
I originally thought going with Quicken because I thought that a company of their size would have the resources necessary to get things done in a timely manner I was very wrong A company of their size means that they don't need to care if they cause hardship to a customer here or there as long as the bulk are happy And I'm sure it works for them The majority are happy according to their reviews But I have no doubt that given our situation a smaller lender would have put more effort to making sure they didn't leave us homeless
My suggestion, if you want to go with Quicken Loans, that's fine But, you better hope you don't end up in a difficult situation, because they will not go out of their way to help you
Did a 30-year traditional home refinance
If you're not tech savvy, you might want to go with a different companyEverything is handled online, and it is all very straightforwardThey give you checkboxes of what they need; you upload it and voila, it's marked as doneI never had to upload anything more than once and nothing ever got lost
I didn't like that I had to speak with different people through the process, but it is what it isEach of the people were respectful and knew what was going on, but you can't help but feel like it's an assembly line
Had a very positive experience with Quicken Loans! They were fast and efficient and made sure My wife and I were taken good care of! We were on a time crunch after quickly selling our homeThey supplied us with a in house realtor, after finding another home quickly they were right on it to help us close quickly! Love, Love Quicken Loans! Thank you to all who were involved in this positive experience!
So as with most folks I was trying to lower mortgage payment and get some cash out of my equity to pay off some lingering billsAlthough I did end up closing with QuickenLoans I wouldn't do it again
They were not totally upfront with me with my refiThey ended up buying down my interest rate and did not tell me that's what they were doing(I read it in the refi statement)In the end my APR ended up being more than when I started the process with themAlso it took me nearly months to close all the while they told me it wouldn't take longThey say it was because of an appraiser delay(apparently the appraiser decided to not file his report after already coming to my house for the appraisal) but I'm looking into whether it was actually the appraisers fault or QuickenLoans just dragged it out and ordered another appraisal
I had a very positive experience with Quicken LoansThe process was about weeksThey answered all my questionsEveryone I spoke to was friendly and eager to help
On March 4th, I contacted Quicken Loans with interest in purchasing a second home in the lakes region in New Hampshire Within that day I was pre-approved and able to make an offer on the property We closed on that house on April 14th, I was extremely pleased with the service, level of knowledge and respect I was given through out the entire process I will use this company from now on
I would like to personally thank Marilyn Ross and Azeem Moazzamuddin for all the help they gave me during the process of refinancing our homeThey treated me with the most respect and made everything so easyThey are an asset to your company and should be commended for the job they doThanks so much Marilyn and AzeemAll the employees that I interacted with during the time spent processing were the bestThey all worked together and made everything so easyThey also should be commendedThanks "Quicken" for making this experience with refinancing our home a pleasureKathy R
I just need to take this time to thank Eddie Slimi and Nate and the Quicken Loan Staff for being so prompt and quick for handling my loanThey made the process smooth and easyEveryone was very nice and professional, will recommend family and friends Again that you Quicken Loans
My husband and I both agree that Quicken Loans is by far the best company we have ever dealt withWe were in business ourselves for many years and and have never dealt with a company as friendly, polite , knowledgeable, and fast moving as QuickenThe whole experience from beginning to end was amazingThese people really know what they are doing, and they do it quite wellI have, and will, continue to recommend them to anyone looking to get a mortgage or refinance their present mortgage.On a scale of 1-we give them a Well done Quicken!
A positive and pleasant experienceBoth Andrew Bow and Benedicta Boyewa were more than helpful - both went the extra mileGod bless
At the beginning of the loan process, we informed Quicken Loans that we had to be out of our current residence by 4/ They informed us that it would not be a problem and that they would set the closing date at 4/ That sounded good Everything went along fine and then approximately a week or two before when we were supposed to close, we received a call that they needed to back the date up to 4/ This was an inconvenience, but we were understanding Then, less than a week before the new closing date, they said they needed to back it up to 4/ This was now a major problem as I had already booked a moving company, requested time off of work, etc But, seeing as how there was not much I could do about it, I shifted my time off work, and called about a dozen moving companies and managed to find one that had an opening on 4/ And then, the unbelievable happened Quicken Loans called and said they needed to back the date up to 5/2! They not only backed up the closing date for the 3rd time, they pushed it on beyond the drop-dead date we told them about at the beginning of the process Not only that, they were totally uncaring and flippant about the fact that it was causing significant hardship The conversation was something like:
Quicken Loans:"The new closing date is 5/2"
Me: "That is unacceptable We have nowhere to live after 4/ We have no way to handle this What can be done to still make 4/29?"
Quicken Loans: "I don't know, but the date is 5/now."
I originally thought going with Quicken because I thought that a company of their size would have the resources necessary to get things done in a timely manner I was very wrong A company of their size means that they don't need to care if they cause hardship to a customer here or there as long as the bulk are happy And I'm sure it works for them The majority are happy according to their reviews But I have no doubt that given our situation a smaller lender would have put more effort to making sure they didn't leave us homeless
My suggestion, if you want to go with Quicken Loans, that's fine But, you better hope you don't end up in a difficult situation, because they will not go out of their way to help you
Overall it was good experience
I did have a good experience with this business I will recommend to my friends and family
Great communication and quick response times
All around great experience with all team members of Quicken
They always kept in contact and answered any questions we had quickly
They were greatVery helpful, on top of things, and quick! I closed in less than days
I found the entire process to be quick and easyThe entire group of associates I worked with were polite well informed and very helpful
Did a 30-year traditional home refinance
If you're not tech savvy, you might want to go with a different companyEverything is handled online, and it is all very straightforwardThey give you checkboxes of what they need; you upload it and voila, it's marked as doneI never had to upload anything more than once and nothing ever got lost
I didn't like that I had to speak with different people through the process, but it is what it isEach of the people were respectful and knew what was going on, but you can't help but feel like it's an assembly line
Had a very positive experience with Quicken Loans! They were fast and efficient and made sure My wife and I were taken good care of! We were on a time crunch after quickly selling our homeThey supplied us with a in house realtor, after finding another home quickly they were right on it to help us close quickly! Love, Love Quicken Loans! Thank you to all who were involved in this positive experience!
The people who helped us were very patient and helpfulWould recommend Quicken Loans
So as with most folks I was trying to lower mortgage payment and get some cash out of my equity to pay off some lingering billsAlthough I did end up closing with QuickenLoans I wouldn't do it again
They were not totally upfront with me with my refiThey ended up buying down my interest rate and did not tell me that's what they were doing(I read it in the refi statement)In the end my APR ended up being more than when I started the process with themAlso it took me nearly months to close all the while they told me it wouldn't take longThey say it was because of an appraiser delay(apparently the appraiser decided to not file his report after already coming to my house for the appraisal) but I'm looking into whether it was actually the appraisers fault or QuickenLoans just dragged it out and ordered another appraisal
The entire refinance process was very positive Their customer service is outstanding!
We refinanced with QL and it was a great experienceThe people who worked with us were very helpful and knowledgeable and the process was very easy
I had a very positive experience with Quicken LoansThe process was about weeksThey answered all my questionsEveryone I spoke to was friendly and eager to help
Great company to work with, Always called and returned my calls on timeVery professional and courteous