I recently refinanced my home with Quicken Loans, Inc All Representatives of the company were very professional and really knew their business They answered all of my questions and followed up on everything they promised I am very happy with my experience
During the last months, I have completed mortgages with Quicken Two for my elderly Uncle and a refinance for myself One loan was in California and the other two in Virginia During the entire process for all, I was always able to reach "the team" so questions were answered promptly Because of the first two, I did a refi on my own home and it was done in less the days Their communication with my Uncle was always respectful even though he has memory loss Thank you for your professional handling of all the mortgages
Thanks for such a positive refinance experience, Quicken LoansRobert Divis was especially helpful--responsive, knowledgeable, and friendlyI would recommend!
I recently completed a bill consolidation loan through Quicken Loans My experience was pleasant I was treated with professionalism and respect My loan process was prompt They did what they said they would do, when they said they would do it Kept me informed along the way Always available for questions Overall an excellent transaction
I was extremely pleased with the Quicken Loan experience from start to finishThey moved things along well, kept me up to date, and made everything so transparentThe online process was flawless and the closing was quickWe were really impressed by the manner in which our final documents were presented: bound together and tabbed for easy referenceOur loan officer, Jeffrey Trenta, promised his best offer right at the start, and it got even better as we worked through the processHe is someone you can trust to have your best interests at heartI highly recommend QL
Quiicken Loan staff (Lauren Love) was fast, courteous, knowledgeable and able to complete the entire process with minimum additional delays or costs, I am most pleased with the process and the results
First off, I just want to say, I am educated, intelligent, have excellent credit and 90k in school loans
I have been dealing with quicken loans for many long months, at least now, and they had me and my family of jumping through rings of fire to get a deal "almost" done, at a 275k pre-approval letter in the Boston area(getting my family's hopes up)
School loans and FHA do not work trust me
Once Iris from quicken loans realized what a school loan is, she said that FHA changed the rules and my total debt of school loans = 1% in my debt to income ratio(90k = $per month) months after they "preapproved" my loan(many houses looked at and walked through)
In the end, Iris told me that she could get me 70k to buy a home because FHA changed the rules and she was not "aware of it" until now Iris told me many times to fight with Fedloan to get the payment down and I did...Right were it needed to be, then she dropped my loan completely saying she could only get me 70k towards a home, as an adult, I did not swear or cuss and told her I could easily buy a car for that amount with 1% of the hassle she put me through
Do I recommend this company? No
Do I think this company is honest? No
Do I think they will actually help other people? Yes, if that person has patience, excellent credit and no common sense to go to another lender that actually gives a damn about their clients
Immediately after I got off the phone with Iris at quicken loans another lender I have been dealing with gave me everything I needed with 0% hassle
Talk to your nearest credit union, it will save you time, aggravation andoh yeah...MONEY!
Awesome people to work withFast processGreat communication Awesome attitudes, spirit, and loyaltyThey did what they said they were going to do in the period of time they set, hard to believe that a lender still honors their words Thank you for making my experience positive and I look forward to working with you and referring friends
We were referred to Quicken Loans because it was 'easy.' I thought being online, we can handle all documents and issues whenever we had spare time
The process of pre-approval was quick and easyScanned a few documents and we were off and runningOnce we found a home and went into contract, that's when the nightmare startedEVERY single day, there was a request for new documents to be uploadedI was fine with that and understoodThe problem was hat they wanted a checking statement nearly everydayI clicked a button to link my account and give them accessThis wasn't enoughThey wanted me to upload statementsI did that, but was called every day and informed this wasn't correct and not what they neededI'd upload more, then called the next dayI uploaded more, still not enoughI linked accounts a total of times but they still were searching for somethingI had all the money for closing in my savings and it was untouched for monthsThey still were looking for something in my checking but couldn't tell me what it was
During the process, you get shuffled to many different peopleAnd they are just talking heads who have no clue what is neededThe underwriters submit requests and nobody knows why or what they are looking forEvery day, more documentsEvery day a phone callEvery day a request for the same documents I've uploaded many timesFinally, they told me they needed to see all checks cleared in my checkingIt's my checking! I use it daily!!!! Long story short, get your bank statements, tax returns and pay stubs, and go to a brick and mortar bank and hand that to themSit down and get it done in one dayQuicken has been the worst experience of our livesWe live in fear of buying lunch with our checking because quicken will see it and want to know what we are doing
This is the second refinance I have done with Quicken Loans The process was explained well, my contacts were professional Everything including submitting documents was done online, the total process took about three weeks They came to my house on Saturday to close You can’t get any easier than this
On selecting a morgage company we had a couple of choices but on talking to Quiken Loans it was evident that the representative that was assigned to us was very well versed in all we were going to go through The web site that was used to pass information to and from Quicken Loans was extremely useful, particularly for us during the time period we were living in a hotel Excellent service!??
I applied for refi under VA loan, allowing to take 100% if he equity out if the house, my house appraised at 320K, but the loan was for only 330K, shorten me 20K, why why why, if it appraised at 290K, would they have refi 300K, hell no, so why then was I cheated out of 20K ????
Amazing company! Everyone I worked with was friendly, courteous and professionalI started my refi online sort of on a whim, never thinking it would be this painless and fastI was able to sign most forms online, others I printed, signed and sent a photo or scanned version backIt was so fast and easy! I highly recommend Quicken Loans to everyone! It was almost too good to be trueThey even sent a notary to my workplace during my dinner break for closingShe was prompt and the closing took minutes!! Thank you!
I recently refinanced my home with Quicken Loans, Inc All Representatives of the company were very professional and really knew their business They answered all of my questions and followed up on everything they promised I am very happy with my experience
Everything was great, a very good experienceI would use them again
During the last months, I have completed mortgages with Quicken Two for my elderly Uncle and a refinance for myself One loan was in California and the other two in Virginia During the entire process for all, I was always able to reach "the team" so questions were answered promptly Because of the first two, I did a refi on my own home and it was done in less the days Their communication with my Uncle was always respectful even though he has memory loss Thank you for your professional handling of all the mortgages
Thanks for such a positive refinance experience, Quicken LoansRobert Divis was especially helpful--responsive, knowledgeable, and friendlyI would recommend!
I recently completed a bill consolidation loan through Quicken Loans My experience was pleasant I was treated with professionalism and respect My loan process was prompt They did what they said they would do, when they said they would do it Kept me informed along the way Always available for questions Overall an excellent transaction
I was extremely pleased with the Quicken Loan experience from start to finishThey moved things along well, kept me up to date, and made everything so transparentThe online process was flawless and the closing was quickWe were really impressed by the manner in which our final documents were presented: bound together and tabbed for easy referenceOur loan officer, Jeffrey Trenta, promised his best offer right at the start, and it got even better as we worked through the processHe is someone you can trust to have your best interests at heartI highly recommend QL
Home buying made easy with these guysHighly recommended!!!
Quiicken Loan staff (Lauren Love) was fast, courteous, knowledgeable and able to complete the entire process with minimum additional delays or costs, I am most pleased with the process and the results
First off, I just want to say, I am educated, intelligent, have excellent credit and 90k in school loans
I have been dealing with quicken loans for many long months, at least now, and they had me and my family of jumping through rings of fire to get a deal "almost" done, at a 275k pre-approval letter in the Boston area(getting my family's hopes up)
School loans and FHA do not work trust me
Once Iris from quicken loans realized what a school loan is, she said that FHA changed the rules and my total debt of school loans = 1% in my debt to income ratio(90k = $per month) months after they "preapproved" my loan(many houses looked at and walked through)
In the end, Iris told me that she could get me 70k to buy a home because FHA changed the rules and she was not "aware of it" until now Iris told me many times to fight with Fedloan to get the payment down and I did...Right were it needed to be, then she dropped my loan completely saying she could only get me 70k towards a home, as an adult, I did not swear or cuss and told her I could easily buy a car for that amount with 1% of the hassle she put me through
Do I recommend this company? No
Do I think this company is honest? No
Do I think they will actually help other people? Yes, if that person has patience, excellent credit and no common sense to go to another lender that actually gives a damn about their clients
Immediately after I got off the phone with Iris at quicken loans another lender I have been dealing with gave me everything I needed with 0% hassle
Talk to your nearest credit union, it will save you time, aggravation andoh yeah...MONEY!
Awesome people to work withFast processGreat communication Awesome attitudes, spirit, and loyaltyThey did what they said they were going to do in the period of time they set, hard to believe that a lender still honors their words Thank you for making my experience positive and I look forward to working with you and referring friends
The whole team was very helpful and patient throughout the entire process
I would highly recommend Quicken LoansThey are very professional and waste no time getting your approval
These people are very easy to work with and keep the ball rolling to get the mortgage done quicklyMy refinance took start to finish about days
My experience with Quicken was great from beginning to endI am so glad I was referred to them!
We were referred to Quicken Loans because it was 'easy.' I thought being online, we can handle all documents and issues whenever we had spare time
The process of pre-approval was quick and easyScanned a few documents and we were off and runningOnce we found a home and went into contract, that's when the nightmare startedEVERY single day, there was a request for new documents to be uploadedI was fine with that and understoodThe problem was hat they wanted a checking statement nearly everydayI clicked a button to link my account and give them accessThis wasn't enoughThey wanted me to upload statementsI did that, but was called every day and informed this wasn't correct and not what they neededI'd upload more, then called the next dayI uploaded more, still not enoughI linked accounts a total of times but they still were searching for somethingI had all the money for closing in my savings and it was untouched for monthsThey still were looking for something in my checking but couldn't tell me what it was
During the process, you get shuffled to many different peopleAnd they are just talking heads who have no clue what is neededThe underwriters submit requests and nobody knows why or what they are looking forEvery day, more documentsEvery day a phone callEvery day a request for the same documents I've uploaded many timesFinally, they told me they needed to see all checks cleared in my checkingIt's my checking! I use it daily!!!! Long story short, get your bank statements, tax returns and pay stubs, and go to a brick and mortar bank and hand that to themSit down and get it done in one dayQuicken has been the worst experience of our livesWe live in fear of buying lunch with our checking because quicken will see it and want to know what we are doing
This is the second refinance I have done with Quicken Loans The process was explained well, my contacts were professional Everything including submitting documents was done online, the total process took about three weeks They came to my house on Saturday to close You can’t get any easier than this
On selecting a morgage company we had a couple of choices but on talking to Quiken Loans it was evident that the representative that was assigned to us was very well versed in all we were going to go through The web site that was used to pass information to and from Quicken Loans was extremely useful, particularly for us during the time period we were living in a hotel Excellent service!??
I applied for refi under VA loan, allowing to take 100% if he equity out if the house, my house appraised at 320K, but the loan was for only 330K, shorten me 20K, why why why, if it appraised at 290K, would they have refi 300K, hell no, so why then was I cheated out of 20K ????
Amazing company! Everyone I worked with was friendly, courteous and professionalI started my refi online sort of on a whim, never thinking it would be this painless and fastI was able to sign most forms online, others I printed, signed and sent a photo or scanned version backIt was so fast and easy! I highly recommend Quicken Loans to everyone! It was almost too good to be trueThey even sent a notary to my workplace during my dinner break for closingShe was prompt and the closing took minutes!! Thank you!
ExcellentFrom start to finish