Quicken loans is very responsive and helpfulThey walked us through the entire process and everything was done in a timely mannerWe would highly recommend quicken loans to a friendThank you
We refinanced out loan while snow birding in California and living in a camperWe had no trouble and everyone was helpful and friendlyThey even came to our camper to closeI would recommend this company to anyone, and I do so
I am not a customer of Quicken LoansI chose not to do business with themThey sent me a rejection letter stating “Colllateral: Low appraised value I at no time provided financial information other than a verbal application and there was no appraisal of the propertyI decided not to do business with Quicken not the other way aroundTheir advertising is at best very misleading
Thanks for such a positive refinance experience, Quicken LoansRobert Divis was especially helpful--responsive, knowledgeable, and friendlyI would recommend!
Very professional, responsive, and in tune with the customer's needsI have worked with other mortgage banks in the past, and considered several this time around before buying a houseI am thrilled with my decisionThe process was easy and smooth; I always felt like I had the right informationThe Rocket Mortgage platform is user-friendly and saved a lot of time throughout the processGood rates and excellent customer serviceFive stars all around
I have now gotten two mortgages with QuickenBoth went through quickly and seamlesslyI had no trouble, was able to get them done in less than weeks, closed with no problems at my house, and did everything either online or over the phone or faxNo waiting for to see if I qualified, the answers came within hours if not minutesVery happy with Quicken!
We have been very pleased with Quicken: the people we dealt with explained everything clearly, answered all our questions promptly and thoroughly, and delivered everything as promised
Quicken was very easy to work with, answered all of my questions quickly, had a simple online interface to receive, view and sign all of my loan documents, and checked in by phone frequentlyThey even handled myriad issues with my realtor when I wasn't sure how to
I began applying for a mortgage wit Quicken Loans and was pre-approvedI was immediately contacted by a Senior Purchase Banker, who asked me to submit some more documents to verify the information I gave and move forwardI informed him that I was not quite ready to begin taking the next steps, as I was merely curious about the amount I could borrowI kept getting more calls, texts, and emails (several a day) pushing for more meetings to continue the application process, even after telling them I did not need assistance and to leave me aloneFinally, after a few days of harassment I called their client relations team to withdraw my application, and to notify the company of this employee's behaviorThis was handled very well, or so I thoughtI continue to get calls from them (now blocked)Very unprofessional
Amazing experienceEven though we hit some speed bumps with the title company, Quicken was there with us the whole wayVery responsive and easy to deal with
I’ll just tell the storyI had no money due to hurricane Irma which came and blew my roof and fence off I had to not only fix itI had to do it out of my own pocketWhen I needed to cry I had my pastorWhen I needed a solution they were there for meMy children, my wife, and myself thank you
Very fast service and I am 100% setisfied customer thank you once again for all your services
Quicken loans is very responsive and helpfulThey walked us through the entire process and everything was done in a timely mannerWe would highly recommend quicken loans to a friendThank you
Quicken Loans was a very easy and fast process, they answered my questions within hours and was always very helpful I would recommend them to everyone
very quick and efficient Helpful and friendly
Bob and I had a positive experience The agents were friendly and quite helpful through the process
The customer service at Quicken Loans is top notch Everyone we worked with was friendly and we received answers to our questions in a timely manner
Fast, friendly, kept us up-to-date every step of the way
We refinanced out loan while snow birding in California and living in a camperWe had no trouble and everyone was helpful and friendlyThey even came to our camper to closeI would recommend this company to anyone, and I do so
I am not a customer of Quicken LoansI chose not to do business with themThey sent me a rejection letter stating “Colllateral: Low appraised value I at no time provided financial information other than a verbal application and there was no appraisal of the propertyI decided not to do business with Quicken not the other way aroundTheir advertising is at best very misleading
Thanks for such a positive refinance experience, Quicken LoansRobert Divis was especially helpful--responsive, knowledgeable, and friendlyI would recommend!
Very professional, responsive, and in tune with the customer's needsI have worked with other mortgage banks in the past, and considered several this time around before buying a houseI am thrilled with my decisionThe process was easy and smooth; I always felt like I had the right informationThe Rocket Mortgage platform is user-friendly and saved a lot of time throughout the processGood rates and excellent customer serviceFive stars all around
I have now gotten two mortgages with QuickenBoth went through quickly and seamlesslyI had no trouble, was able to get them done in less than weeks, closed with no problems at my house, and did everything either online or over the phone or faxNo waiting for to see if I qualified, the answers came within hours if not minutesVery happy with Quicken!
We have been very pleased with Quicken: the people we dealt with explained everything clearly, answered all our questions promptly and thoroughly, and delivered everything as promised
Quicken was very easy to work with, answered all of my questions quickly, had a simple online interface to receive, view and sign all of my loan documents, and checked in by phone frequentlyThey even handled myriad issues with my realtor when I wasn't sure how to
I found them to be prompt, professional and responsiveMuch easier and smoother than I expected!
I began applying for a mortgage wit Quicken Loans and was pre-approvedI was immediately contacted by a Senior Purchase Banker, who asked me to submit some more documents to verify the information I gave and move forwardI informed him that I was not quite ready to begin taking the next steps, as I was merely curious about the amount I could borrowI kept getting more calls, texts, and emails (several a day) pushing for more meetings to continue the application process, even after telling them I did not need assistance and to leave me aloneFinally, after a few days of harassment I called their client relations team to withdraw my application, and to notify the company of this employee's behaviorThis was handled very well, or so I thoughtI continue to get calls from them (now blocked)Very unprofessional
The worst, waited until days before the closing to stop and end my loan without warning or even a call
From day one Quicken loan did a great job.Keep u s informed,answered all .questions
Amazing experienceEven though we hit some speed bumps with the title company, Quicken was there with us the whole wayVery responsive and easy to deal with
I’ll just tell the storyI had no money due to hurricane Irma which came and blew my roof and fence off I had to not only fix itI had to do it out of my own pocketWhen I needed to cry I had my pastorWhen I needed a solution they were there for meMy children, my wife, and myself thank you