The least complicated business transaction I have been involved withThe agents were somewhat remarkable in the way of communicating and I felt like I made new friendsThey seemed to be totally dedicated to my best interests
Awesome people to work withFast processGreat communication Awesome attitudes, spirit, and loyaltyThey did what they said they were going to do in the period of time they set, hard to believe that a lender still honors their words Thank you for making my experience positive and I look forward to working with you and referring friends
They are a lousy companyThey made my mortgage payment go up just because they failed to pay my insurance which was escrowThey will never get my business again!
• Do not go with Quicken Loans, for they claim they are a lender, but reality, they are no more than an underwriter for Fannie Mae, for they do not hold the paper that they claim to loan
They will sell off your loan within hours of closingThe whole process is deceptive from the beginning, and they will charge you an upfront fee of $and run your credit before you even say "yes." The whole process is one big stress machine, for they will collect paperwork, and then lose itThey will offer an initial loan amount and then decrease it, based upon your supposed debt to income ratio
I started with a loan of $267,000, and then they changed it to $212,all because $more a month was added to my student loan payment, even though my loan was deferred for lifeMy favorite was the appraisal, for the first appraisal came back at the purchase price, of course, and then the magic Fannie Mae SPRD system challenges the appraisal, claiming that the price was not supportedThen there is a second appraisal ordered (by the way, they add an additional $charge to your escrow account after they said "it was on their dime")
The second appraisal came in at $371,using homes in the comparable that was like comparing apples to oranges, and when the original appraisal was done, it came in at $387,They did everything in their power to get out of this loan, for I was putting down 43%, so it did not matterThey even gave me conditional approval where I made the conditions, but they kept moving the markers, and two days before closing, they pulled the rug from under me, stating that they could not approve the loan, despite giving me a written approvalWhat is so surprising is that was with an credit score
They call me and tell me the day before closing to pay off my student loan debt or get a cosigner, for they refuse to take any risk whatsoever, despite having a perfect credit record and putting 43% downI went to a different lender, where I had to have another appraisal done, and the third appraisal came in at $388,for the same exact house only a week laterThis tells me that the second appraisal done by Quicken was questionable in nature, for some odd reason this appraisal came back almost a week later when the original came in hours later, and they asked me to sign an appraisal waiver
They had the nerve to ask me how I was paying for the hotel costs, and even though I told them that my costs were free due to paying by points, they demanded I show them proof of itThey did everything they could to get out of this loan because they would not make money on their end
This lender is nothing more than an overpriced loan broker claiming to be a lender on TV and onlineThey do not fund your loan, they underwrite for Fannie Mae and sell to them on the open market falsely claiming to the public that they are a direct lender, which is far from the truth
They did not care that I have spent $14,to move all my belongings from Los Angeles to Charlotte with having no place to unload it, and left me in a situation where I was stranded in a hotel with no place for my familyThey offered me no compensation for my loss and stress they put me throughThey are not reliable or trustworthy, so buyer beware!
Excellent service and everyone was extremely helpful and kept me informed throughout the process Will definitely recommend to anyone I know looking to refinance
On selecting a morgage company we had a couple of choices but on talking to Quiken Loans it was evident that the representative that was assigned to us was very well versed in all we were going to go through The web site that was used to pass information to and from Quicken Loans was extremely useful, particularly for us during the time period we were living in a hotel Excellent service!??
I could not have been happier with the experience from my first phone call to the closing Each step was easily explained, questions were answered promptly and the entire experience was very smooth and 'quicken'
My refinance process was so smooth and quick with Quicken Loans It is such a great convenience to have the ability to sign documents online, and when a Notary is needed Quicken Loans provides a Notary to come to your home - that is fantastic service!
I cannot think of enough positive feedback to describe the service provided by my Mortgage Banker Megan Miller> Megan has excellent customer service, very professional and yet friendly, puts a person at ease She is indeed an asset to Quicken Loans
It was a pleasure doing business with Quicken
I am shopping around for a and spoke with an individual at Quicken Loans yesterdayAfter providing all of my information and allowing them to run a credit report, the customer service agent provided me with information on a year optionI asked for the numbers for and year and was told that the best plan for me was the After repeated requests for the and year rates and repeated requests to speak with a manager, he finally told me the ratesOver the course of our conversation he told me that based on my credit report, he was in a better position than me to make a decision about my financesAfter terminating the call, a "lead" called to try to resolve the issue and, when told that I had no intention of doing business with Quicken Loans, suggested that they could offer me "the best rates and all the discounts." After I terminated that call by clearly stating again that I was not going to do business with them, the original person called backAgain, I reiterated my intent not to do business with them and terminated that callThis morning, I received an email from the original person asking me to check out all of his positive customer reviewsI replied by requested that he cease communications with meSince then, I have had several people involved in "client experience" and social media contact me and offer to discuss options with meI shared with her what happened yesterday, reiterated my intent not to do business with them ever, and hope that that will be the end of itTo be fair, when I told the last person I spoke to what I was told by the first person, she did seem very understanding and genuinely apologetic
I found this one of the easiest, fastest & simplist ways to obtain a home loanEvery question was specifically addressed, everything was streamlined, & the closing was painless! Even the notary was happy we used Quicken loansI definitely would use them again
The least complicated business transaction I have been involved withThe agents were somewhat remarkable in the way of communicating and I felt like I made new friendsThey seemed to be totally dedicated to my best interests
Very easy to work with and pleasant experience I would recommend to all
Awesome people to work withFast processGreat communication Awesome attitudes, spirit, and loyaltyThey did what they said they were going to do in the period of time they set, hard to believe that a lender still honors their words Thank you for making my experience positive and I look forward to working with you and referring friends
They are a lousy companyThey made my mortgage payment go up just because they failed to pay my insurance which was escrowThey will never get my business again!
• Do not go with Quicken Loans, for they claim they are a lender, but reality, they are no more than an underwriter for Fannie Mae, for they do not hold the paper that they claim to loan
They will sell off your loan within hours of closingThe whole process is deceptive from the beginning, and they will charge you an upfront fee of $and run your credit before you even say "yes." The whole process is one big stress machine, for they will collect paperwork, and then lose itThey will offer an initial loan amount and then decrease it, based upon your supposed debt to income ratio
I started with a loan of $267,000, and then they changed it to $212,all because $more a month was added to my student loan payment, even though my loan was deferred for lifeMy favorite was the appraisal, for the first appraisal came back at the purchase price, of course, and then the magic Fannie Mae SPRD system challenges the appraisal, claiming that the price was not supportedThen there is a second appraisal ordered (by the way, they add an additional $charge to your escrow account after they said "it was on their dime")
The second appraisal came in at $371,using homes in the comparable that was like comparing apples to oranges, and when the original appraisal was done, it came in at $387,They did everything in their power to get out of this loan, for I was putting down 43%, so it did not matterThey even gave me conditional approval where I made the conditions, but they kept moving the markers, and two days before closing, they pulled the rug from under me, stating that they could not approve the loan, despite giving me a written approvalWhat is so surprising is that was with an credit score
They call me and tell me the day before closing to pay off my student loan debt or get a cosigner, for they refuse to take any risk whatsoever, despite having a perfect credit record and putting 43% downI went to a different lender, where I had to have another appraisal done, and the third appraisal came in at $388,for the same exact house only a week laterThis tells me that the second appraisal done by Quicken was questionable in nature, for some odd reason this appraisal came back almost a week later when the original came in hours later, and they asked me to sign an appraisal waiver
They had the nerve to ask me how I was paying for the hotel costs, and even though I told them that my costs were free due to paying by points, they demanded I show them proof of itThey did everything they could to get out of this loan because they would not make money on their end
This lender is nothing more than an overpriced loan broker claiming to be a lender on TV and onlineThey do not fund your loan, they underwrite for Fannie Mae and sell to them on the open market falsely claiming to the public that they are a direct lender, which is far from the truth
They did not care that I have spent $14,to move all my belongings from Los Angeles to Charlotte with having no place to unload it, and left me in a situation where I was stranded in a hotel with no place for my familyThey offered me no compensation for my loss and stress they put me throughThey are not reliable or trustworthy, so buyer beware!
This is the second time I've used Quicken Loans, and as before it was easy and fast
I recommend them to anyone looking for this service
ExcellentFrom start to finish
I would highly recommend Quicken LoansThey are very professional and waste no time getting your approval
Excellent service and everyone was extremely helpful and kept me informed throughout the process Will definitely recommend to anyone I know looking to refinance
On selecting a morgage company we had a couple of choices but on talking to Quiken Loans it was evident that the representative that was assigned to us was very well versed in all we were going to go through The web site that was used to pass information to and from Quicken Loans was extremely useful, particularly for us during the time period we were living in a hotel Excellent service!??
I could not have been happier with the experience from my first phone call to the closing Each step was easily explained, questions were answered promptly and the entire experience was very smooth and 'quicken'
Quick and painless
Excellent experience from quote through closing of a refinanceBoth phone and online interactions were terrific
My refinance process was so smooth and quick with Quicken Loans It is such a great convenience to have the ability to sign documents online, and when a Notary is needed Quicken Loans provides a Notary to come to your home - that is fantastic service!
I cannot think of enough positive feedback to describe the service provided by my Mortgage Banker Megan Miller> Megan has excellent customer service, very professional and yet friendly, puts a person at ease She is indeed an asset to Quicken Loans
It was a pleasure doing business with Quicken
QL was very fast and a pleasure to work with
Very positive experience with my Quicken Loan team, they kept me informed all the way through the process
All around great experience with all team members of Quicken
They always kept in contact and answered any questions we had quickly
I am shopping around for a and spoke with an individual at Quicken Loans yesterdayAfter providing all of my information and allowing them to run a credit report, the customer service agent provided me with information on a year optionI asked for the numbers for and year and was told that the best plan for me was the After repeated requests for the and year rates and repeated requests to speak with a manager, he finally told me the ratesOver the course of our conversation he told me that based on my credit report, he was in a better position than me to make a decision about my financesAfter terminating the call, a "lead" called to try to resolve the issue and, when told that I had no intention of doing business with Quicken Loans, suggested that they could offer me "the best rates and all the discounts." After I terminated that call by clearly stating again that I was not going to do business with them, the original person called backAgain, I reiterated my intent not to do business with them and terminated that callThis morning, I received an email from the original person asking me to check out all of his positive customer reviewsI replied by requested that he cease communications with meSince then, I have had several people involved in "client experience" and social media contact me and offer to discuss options with meI shared with her what happened yesterday, reiterated my intent not to do business with them ever, and hope that that will be the end of itTo be fair, when I told the last person I spoke to what I was told by the first person, she did seem very understanding and genuinely apologetic
I found this one of the easiest, fastest & simplist ways to obtain a home loanEvery question was specifically addressed, everything was streamlined, & the closing was painless! Even the notary was happy we used Quicken loansI definitely would use them again
The Quicken Loan's team of professionals are outstanding Completely satisfied!