Our experience with Quicken Loans was excellent! We worked with Yoanna on our refinance; she was professional and easy to work withShe got us a good fixed-rate deal on FHA loan even my credit was on the low-endThe process was very fast (about weeks only from application to closing), and went smoothlyWe tried many traditional banks before with no luck; they treated us disrespectfully and didn't care about our business at allI was skeptical with Quicken at first because of all the bad reviews online, thank God I decided to give them a chanceI just want to say, NEVER EVER believe those negative reviews, I don't know what their deals are, but Quicken Loans has been the nicest lender I've ever worked with, I totally recommend themThank you Quicken Loans
I want to congratulate Tyler LoveJoy my loan representative for keeping us cool, calm and collected during the processHe was exceptionalWords are not enough to thank him for making our dream of owning a home again real ! Please promote TylerHe is management materialGod bless him and his teamThank youZoe Torres
Working with Quicken Loans was a pleasant experienceThe online service is excellent resulting in being "Green" no paper documents to submitNicole provided excellent customer service
My husband and I would highly recommend Rocket Mortgage! From beginning to end, we've had nothing but a positive experience; communication was fantastic no matter who we were dealing withThe only frustrations were on the part of getting local service companies to provide some services we needed for the VAThe mortgage advisor was nothing but upbeat and kept me motivated! This is the second time we've used this company and they've never failed to impress...thank you!!
This was my second loan with QuickenLoansI was thoroughly amazed with the first loanIt consolidated my debt and lowered my paymentsI had a loan with Wells FargoWells Fargo had said that they couldn't refinance my loanI accepted thatAfter awhile, I gave QuickenLoans a callI was amazed with that first loanQuickenLoans called me recently and said that the houses in my neighborhood had gone up in valueAnd asked if I would like to refinance againThis time they lowered my monthly payments by $I didn't think it was possible but I am amazed again What a great bunch of folks at QuickenLoans
This was a very professional and fast process I would recommend this company for refinancing They gave of options of loans that other banks never offered We had an VA loan option that no one every offered us in the past that we did qualify for
Overall, my experience was positive, and I received the initial loan I was offeredThe QL team was very responsive in terms of letting me know about required documentation in advance, answering any questions, and working under a very tight timeline
I removed a star because the closing experience could have been smootherThere was some confusion regarding outstanding items from other parties, which took additional effort to sort out
I expected some level of stress during the process of refinancing
I went to other lenders for helpNone even came close to the level of customer service than quickenloans
They made the whole process easier
The members of Quicken Loans were all extraordinary, professional and made me comfortable enough to understand their product and tools making the entire process easy
Steve Britz,, my rep and Dan Hileman guided me through the whole process and reached out to help me provide whatever was needed
The Rocket Mortgage account is incredible; it's proficient and an easy toolThoughtful and competent staff and highly effective tools lead to satisfied clients That is the way to do business
Thank you all!
This company excels in incompetence My husband applied for a VA loan and told the initial loan officer that he had a foreclosure in She advised that he was qualified for the VA loan and that he should pay the Quicken fee of $to proceed with processing the loan About a week and a half later, we learned that the loan would not go through because the date of completion of the foreclosure was three months shy of VA's requirements, information that should have been available to a competent loan officer during the initial interview and application Of course, Quicken Loans feels the $fee we paid is not due back to us, although they did not provide us with the services for which we contracted, and they were incompetent in their handling of the initial loan application process I advise anyone looking for a home loan to avoid this company at all costs
Our experience with Quicken Loans was excellent! We worked with Yoanna on our refinance; she was professional and easy to work withShe got us a good fixed-rate deal on FHA loan even my credit was on the low-endThe process was very fast (about weeks only from application to closing), and went smoothlyWe tried many traditional banks before with no luck; they treated us disrespectfully and didn't care about our business at allI was skeptical with Quicken at first because of all the bad reviews online, thank God I decided to give them a chanceI just want to say, NEVER EVER believe those negative reviews, I don't know what their deals are, but Quicken Loans has been the nicest lender I've ever worked with, I totally recommend themThank you Quicken Loans
I want to congratulate Tyler LoveJoy my loan representative for keeping us cool, calm and collected during the processHe was exceptionalWords are not enough to thank him for making our dream of owning a home again real ! Please promote TylerHe is management materialGod bless him and his teamThank youZoe Torres
Great company to work withVery simple process
Our experience with Quicken Loan was positive No complaints! Fast, friendly and profession service
I feel the communication is great at firstBut you always get passed to another person and then the communication fails
Workers were timely and very courteous Kept me aware f how the project was going and had a very positive attitude
Had a very positive experience with Quicken Loans on my home refinance Would highly recommend to friends and family in the future
Excellent customer service Thank you quicken loans
Working with Quicken Loans was a pleasant experienceThe online service is excellent resulting in being "Green" no paper documents to submitNicole provided excellent customer service
My husband and I would highly recommend Rocket Mortgage! From beginning to end, we've had nothing but a positive experience; communication was fantastic no matter who we were dealing withThe only frustrations were on the part of getting local service companies to provide some services we needed for the VAThe mortgage advisor was nothing but upbeat and kept me motivated! This is the second time we've used this company and they've never failed to impress...thank you!!
I enjoyed working with David
Everyone was very friendly and the loan moved very quick closed in only days!!
We had a good experience using quicken loans They were business friendly Answered question fast and with accuracy
The team of individuals at Quicken worked in a timely and professional manner to respond and complete our refinance request
This was my second loan with QuickenLoansI was thoroughly amazed with the first loanIt consolidated my debt and lowered my paymentsI had a loan with Wells FargoWells Fargo had said that they couldn't refinance my loanI accepted thatAfter awhile, I gave QuickenLoans a callI was amazed with that first loanQuickenLoans called me recently and said that the houses in my neighborhood had gone up in valueAnd asked if I would like to refinance againThis time they lowered my monthly payments by $I didn't think it was possible but I am amazed again What a great bunch of folks at QuickenLoans
This was a very professional and fast process I would recommend this company for refinancing They gave of options of loans that other banks never offered We had an VA loan option that no one every offered us in the past that we did qualify for
Overall, my experience was positive, and I received the initial loan I was offeredThe QL team was very responsive in terms of letting me know about required documentation in advance, answering any questions, and working under a very tight timeline
I removed a star because the closing experience could have been smootherThere was some confusion regarding outstanding items from other parties, which took additional effort to sort out
I expected some level of stress during the process of refinancing
I went to other lenders for helpNone even came close to the level of customer service than quickenloans
They made the whole process easier
The members of Quicken Loans were all extraordinary, professional and made me comfortable enough to understand their product and tools making the entire process easy
Steve Britz,, my rep and Dan Hileman guided me through the whole process and reached out to help me provide whatever was needed
The Rocket Mortgage account is incredible; it's proficient and an easy toolThoughtful and competent staff and highly effective tools lead to satisfied clients That is the way to do business
Thank you all!
This company excels in incompetence My husband applied for a VA loan and told the initial loan officer that he had a foreclosure in She advised that he was qualified for the VA loan and that he should pay the Quicken fee of $to proceed with processing the loan About a week and a half later, we learned that the loan would not go through because the date of completion of the foreclosure was three months shy of VA's requirements, information that should have been available to a competent loan officer during the initial interview and application Of course, Quicken Loans feels the $fee we paid is not due back to us, although they did not provide us with the services for which we contracted, and they were incompetent in their handling of the initial loan application process I advise anyone looking for a home loan to avoid this company at all costs