I am pleased with my experience I would have preferred to have dealt with only one person for the entire process that way we are always on the same page with questions and answers received Too many people were involved in the process I was so unhappy with the bank that had my loan I was happy to look elsewhere to refinance my loan Todd Sklarek was wonderful to work with and I would have been 100% satisfied if I could have gone from start to finish with just him
Getting a mortgage is a big deal and can be extremely overwhelmingBut the entire team we worked with made it as painless as possibleWe had a few high stress points but in the end solutions were found and everything was overcomeI can’t say enough good things about the quicken loans teamThank you again! Definitely will use them In the future!
Overall a positive experience My particular loan was a little complicating as it involved Gift of Equity however Sam did a fantastic job making it all come together The process was very streamlined
Contrary to what Bank of America did to me after Hurricane Irma and its dubious forbearance plan, Quicken Loans did a very good job of providing me with an excellent service (and also a more humane service)In spite of providing a fast and automated service, there is always the human factor involved, making us feel well advised for our specific needOne of the best experiences I have had in the process of applying or refinancing a mortgage
QL gave the best mortgage rate among three other lendersThe communication was great and very professionalBoth their mortgage brokers and customer service reps are very proactive and help us a lot throughout the processTheir immediate response to questions and issues either through message/mail or phone calls are highly appreciatedTheir online document request/compilation system is very beneficial for smooth processWe purchased our house with Company's Relocation Assistance program and QL collaborated well with the Relocation Company and our realtorOnly minor issue that I can share is, QL requests proof of payoff statements/activities through both where it was paid off and which account is being paid offDouble checking the activityIt makes sense for some transactions but may delay the process due to waiting for end of month statements Overall I am highly satisfied with QL and definitely recommend to anyone
I was very happy with the experienceEvery person I spoke with was helpful and easy to deal withWe applied for our refinancing on September 25th and closed about two weeks laterI would definitely recommend quicken loans and would use them again in the future
I have been dealing with Quicken Loans over the past to years, and can say that each time I have dealt with them, the experience has been the sameThey are in my opinion the best mortgage loan company on planet EarthProfessional, thorough, and honest are just a few adjectives I can use to describe their business practiceTaking care of the customer seems to be their number one priority at all timesMy interaction with these fine ladies and gentlemen has truly been a rewarding experienceFrom start to finish, a five star performanceThey have gained a customer for life
My husband and I have done two refinances through Quicken LoansWe worked with Jay Steinbaum from the startHe is an amazingly good communicator and very pleasant to work with, basically holding our hands through the processWe were impressed with the easy back and forth through emails and onlineAlso, throughout the process, we were kept closely informed on what to expectEvery question we had was promptly addressed, and explained in a way we could understandI very much recommend Quicken Loans, and wouldn't hesitate to use them again
The experience was great everything and every step of the way you were helped if any questionsThe process made it easy as I am handicapped and hard for me to get aroundDoing it online made it so easy for meI would recommend it to those like me as they made it very accomodating
This was the BEST experience! Everything was easy, we were very well guided thri the whole processEveryone spoke to us like a friend and thought outside the box to make our financing possible Could not be more thrilledThis is the 5th company I have used for a mortgage/refinance and this was the BESTJames Russell was exceptional and we could not thank him enough!
I recently did a mortgage with Quicken Loans and it was quite fast and painless I would definitely give them stars, in fact if I could The staff is very communicative and keeps you informed every step of the way and even provide remindersOnce you provide the requested information in a timely manner they will do everything to help you and are open to helping work through issues so feel free to communicate with them My loan was booked weeks before the due date I am so happy and relieved
Quicken Loans reached out to me to refinance my current loanAfter three grueling months, I was denied my refinanceToo many representatives working on one loanI found that one out of four represenatives I was assigned actually knew what they were doing$original deposit wastedLong hours providing information (repetitively ) wasted
Quicken Loans is a great companyMy experience was extremely easyThey are very helpful in the whole loan process from start to finishI would highly recommend this company
I am pleased with my experience I would have preferred to have dealt with only one person for the entire process that way we are always on the same page with questions and answers received Too many people were involved in the process I was so unhappy with the bank that had my loan I was happy to look elsewhere to refinance my loan Todd Sklarek was wonderful to work with and I would have been 100% satisfied if I could have gone from start to finish with just him
Getting a mortgage is a big deal and can be extremely overwhelmingBut the entire team we worked with made it as painless as possibleWe had a few high stress points but in the end solutions were found and everything was overcomeI can’t say enough good things about the quicken loans teamThank you again! Definitely will use them In the future!
Overall a positive experience My particular loan was a little complicating as it involved Gift of Equity however Sam did a fantastic job making it all come together The process was very streamlined
Contrary to what Bank of America did to me after Hurricane Irma and its dubious forbearance plan, Quicken Loans did a very good job of providing me with an excellent service (and also a more humane service)In spite of providing a fast and automated service, there is always the human factor involved, making us feel well advised for our specific needOne of the best experiences I have had in the process of applying or refinancing a mortgage
These people are very easy to work with and keep the ball rolling to get the mortgage done quicklyMy refinance took start to finish about days
QL gave the best mortgage rate among three other lendersThe communication was great and very professionalBoth their mortgage brokers and customer service reps are very proactive and help us a lot throughout the processTheir immediate response to questions and issues either through message/mail or phone calls are highly appreciatedTheir online document request/compilation system is very beneficial for smooth processWe purchased our house with Company's Relocation Assistance program and QL collaborated well with the Relocation Company and our realtorOnly minor issue that I can share is, QL requests proof of payoff statements/activities through both where it was paid off and which account is being paid offDouble checking the activityIt makes sense for some transactions but may delay the process due to waiting for end of month statements Overall I am highly satisfied with QL and definitely recommend to anyone
I was very happy with the experienceEvery person I spoke with was helpful and easy to deal withWe applied for our refinancing on September 25th and closed about two weeks laterI would definitely recommend quicken loans and would use them again in the future
I have been dealing with Quicken Loans over the past to years, and can say that each time I have dealt with them, the experience has been the sameThey are in my opinion the best mortgage loan company on planet EarthProfessional, thorough, and honest are just a few adjectives I can use to describe their business practiceTaking care of the customer seems to be their number one priority at all timesMy interaction with these fine ladies and gentlemen has truly been a rewarding experienceFrom start to finish, a five star performanceThey have gained a customer for life
Ok
Excellent service and follow up No delays or unexpected issues I highly recommend Quicken Loans
My husband and I have done two refinances through Quicken LoansWe worked with Jay Steinbaum from the startHe is an amazingly good communicator and very pleasant to work with, basically holding our hands through the processWe were impressed with the easy back and forth through emails and onlineAlso, throughout the process, we were kept closely informed on what to expectEvery question we had was promptly addressed, and explained in a way we could understandI very much recommend Quicken Loans, and wouldn't hesitate to use them again
It was a great experience and save a lot not only that but cut years of my Mortage termThank you
The experience was great everything and every step of the way you were helped if any questionsThe process made it easy as I am handicapped and hard for me to get aroundDoing it online made it so easy for meI would recommend it to those like me as they made it very accomodating
Josh was the best ever He went over everything and gave me the assurance that I was making the best choice Wouldn't want any other rep
The process of refinancing was easy!
We were able to do everything through email and by phoneWe even closed at our own house
This was the BEST experience! Everything was easy, we were very well guided thri the whole processEveryone spoke to us like a friend and thought outside the box to make our financing possible Could not be more thrilledThis is the 5th company I have used for a mortgage/refinance and this was the BESTJames Russell was exceptional and we could not thank him enough!
Excellent service
I recently did a mortgage with Quicken Loans and it was quite fast and painless I would definitely give them stars, in fact if I could The staff is very communicative and keeps you informed every step of the way and even provide remindersOnce you provide the requested information in a timely manner they will do everything to help you and are open to helping work through issues so feel free to communicate with them My loan was booked weeks before the due date I am so happy and relieved
Quicken Loans reached out to me to refinance my current loanAfter three grueling months, I was denied my refinanceToo many representatives working on one loanI found that one out of four represenatives I was assigned actually knew what they were doing$original deposit wastedLong hours providing information (repetitively ) wasted
Quicken Loans is a great companyMy experience was extremely easyThey are very helpful in the whole loan process from start to finishI would highly recommend this company