Overall, my experience was positive, and I received the initial loan I was offeredThe QL team was very responsive in terms of letting me know about required documentation in advance, answering any questions, and working under a very tight timeline
I removed a star because the closing experience could have been smootherThere was some confusion regarding outstanding items from other parties, which took additional effort to sort out
My experience with QL has been fantastic Process was really smooth and fast All information is clearly stated on the portal they create with identifying information regarding status of the loan No secrets or hidden information Everything is explained upfront Personalized service - minute closing at the location of your choice Would recommend and use them again if needed
My husband and I have done two refinances through Quicken LoansWe worked with Jay Steinbaum from the startHe is an amazingly good communicator and very pleasant to work with, basically holding our hands through the processWe were impressed with the easy back and forth through emails and onlineAlso, throughout the process, we were kept closely informed on what to expectEvery question we had was promptly addressed, and explained in a way we could understandI very much recommend Quicken Loans, and wouldn't hesitate to use them again
I am not a customer of Quicken LoansI chose not to do business with themThey sent me a rejection letter stating “Colllateral: Low appraised value I at no time provided financial information other than a verbal application and there was no appraisal of the propertyI decided not to do business with Quicken not the other way aroundTheir advertising is at best very misleading
I refinanced through Quicken Losns twice and would highly recommend themThe process was quick, efficient and enjoyableThey kept me informed every step of the way and there was always a contact person assigned to me
Engineered to amaze...great engineering! I have been amazed throughout two refinances with Quicken Loans The second refinance was because they saw they could get me a lower interest rate, so THEY CALLED ME! They truly care more about helping their customers than getting an extra point out of me over thirty years Amazing in this day and age
Quicken Loans reached out to me to refinance my current loanAfter three grueling months, I was denied my refinanceToo many representatives working on one loanI found that one out of four represenatives I was assigned actually knew what they were doing$original deposit wastedLong hours providing information (repetitively ) wasted
Very knowledgeable staff, however TO many people to work with throughout the processMany times you have to repeat yourself because your talking with someone for the third or fourth time
I have now gotten two mortgages with QuickenBoth went through quickly and seamlesslyI had no trouble, was able to get them done in less than weeks, closed with no problems at my house, and did everything either online or over the phone or faxNo waiting for to see if I qualified, the answers came within hours if not minutesVery happy with Quicken!
I found this one of the easiest, fastest & simplist ways to obtain a home loanEvery question was specifically addressed, everything was streamlined, & the closing was painless! Even the notary was happy we used Quicken loansI definitely would use them again
I highly recommend Quicken Loans for your Refinance or purchase of a home Their seamless process of online refinancing is quick and easy Online chat from your computer or mobile device is real timeTheir representativesite are friendly and helpful A+
This is the second time I've used Quicken Loans, and as before it was easy and fast
I recommend them to anyone looking for this service
We have used quicken loans the last couple of years They have been great! They were courteous, timely and extremely helpful
Josh was the best ever He went over everything and gave me the assurance that I was making the best choice Wouldn't want any other rep
Overall, my experience was positive, and I received the initial loan I was offeredThe QL team was very responsive in terms of letting me know about required documentation in advance, answering any questions, and working under a very tight timeline
I removed a star because the closing experience could have been smootherThere was some confusion regarding outstanding items from other parties, which took additional effort to sort out
The team of individuals at Quicken worked in a timely and professional manner to respond and complete our refinance request
My experience with QL has been fantastic Process was really smooth and fast All information is clearly stated on the portal they create with identifying information regarding status of the loan No secrets or hidden information Everything is explained upfront Personalized service - minute closing at the location of your choice Would recommend and use them again if needed
extremely smooth and simple process, adviser was very knowledgeable and was able to help me through every step of the process for a refinance
My husband and I have done two refinances through Quicken LoansWe worked with Jay Steinbaum from the startHe is an amazingly good communicator and very pleasant to work with, basically holding our hands through the processWe were impressed with the easy back and forth through emails and onlineAlso, throughout the process, we were kept closely informed on what to expectEvery question we had was promptly addressed, and explained in a way we could understandI very much recommend Quicken Loans, and wouldn't hesitate to use them again
I am not a customer of Quicken LoansI chose not to do business with themThey sent me a rejection letter stating “Colllateral: Low appraised value I at no time provided financial information other than a verbal application and there was no appraisal of the propertyI decided not to do business with Quicken not the other way aroundTheir advertising is at best very misleading
I refinanced through Quicken Losns twice and would highly recommend themThe process was quick, efficient and enjoyableThey kept me informed every step of the way and there was always a contact person assigned to me
Engineered to amaze...great engineering! I have been amazed throughout two refinances with Quicken Loans The second refinance was because they saw they could get me a lower interest rate, so THEY CALLED ME! They truly care more about helping their customers than getting an extra point out of me over thirty years Amazing in this day and age
Very easy to work with and pleasant experience I would recommend to all
Quicken Loans reached out to me to refinance my current loanAfter three grueling months, I was denied my refinanceToo many representatives working on one loanI found that one out of four represenatives I was assigned actually knew what they were doing$original deposit wastedLong hours providing information (repetitively ) wasted
It was a great experience and save a lot not only that but cut years of my Mortage termThank you
extremely smooth and simple process, adviser was very knowledgeable and was able to help me through every step of the process for a refinance
Very knowledgeable staff, however TO many people to work with throughout the processMany times you have to repeat yourself because your talking with someone for the third or fourth time
Excellent customer service Thank you quicken loans
I have now gotten two mortgages with QuickenBoth went through quickly and seamlesslyI had no trouble, was able to get them done in less than weeks, closed with no problems at my house, and did everything either online or over the phone or faxNo waiting for to see if I qualified, the answers came within hours if not minutesVery happy with Quicken!
I found this one of the easiest, fastest & simplist ways to obtain a home loanEvery question was specifically addressed, everything was streamlined, & the closing was painless! Even the notary was happy we used Quicken loansI definitely would use them again
I highly recommend Quicken Loans for your Refinance or purchase of a home Their seamless process of online refinancing is quick and easy Online chat from your computer or mobile device is real timeTheir representativesite are friendly and helpful A+