I was called and asked to remove the mortgage insurance from my loanI told them that I had just did a debt consolidation loan and my debt to income would reflect accuratelyThe sales man Austin told me that it would be fine and not to worry about anything that they would take it in to accountHe was extremely high pressure and would not take no for an answerHe had a counter for every objection I hadThe results came back as I suspected that my debt to income was too high I am so disgusted with Quicken Loans I will never use them again
They are a lousy companyThey made my mortgage payment go up just because they failed to pay my insurance which was escrowThey will never get my business again!
My refinance process was so smooth and quick with Quicken Loans It is such a great convenience to have the ability to sign documents online, and when a Notary is needed Quicken Loans provides a Notary to come to your home - that is fantastic service!
I cannot think of enough positive feedback to describe the service provided by my Mortgage Banker Megan Miller> Megan has excellent customer service, very professional and yet friendly, puts a person at ease She is indeed an asset to Quicken Loans
It was a pleasure doing business with Quicken
I’ll just tell the storyI had no money due to hurricane Irma which came and blew my roof and fence off I had to not only fix itI had to do it out of my own pocketWhen I needed to cry I had my pastorWhen I needed a solution they were there for meMy children, my wife, and myself thank you
I recently did a mortgage with Quicken Loans and it was quite fast and painless I would definitely give them stars, in fact if I could The staff is very communicative and keeps you informed every step of the way and even provide remindersOnce you provide the requested information in a timely manner they will do everything to help you and are open to helping work through issues so feel free to communicate with them My loan was booked weeks before the due date I am so happy and relieved
WOW!!!!This was great!!! We did everything on-line and over the phoneThe whole experience was almost too good to be true, but it wasWe will recommend Quicken Loans to others
I expected some level of stress during the process of refinancing
I went to other lenders for helpNone even came close to the level of customer service than quickenloans
They made the whole process easier
The least complicated business transaction I have been involved withThe agents were somewhat remarkable in the way of communicating and I felt like I made new friendsThey seemed to be totally dedicated to my best interests
This was the BEST experience! Everything was easy, we were very well guided thri the whole processEveryone spoke to us like a friend and thought outside the box to make our financing possible Could not be more thrilledThis is the 5th company I have used for a mortgage/refinance and this was the BESTJames Russell was exceptional and we could not thank him enough!
I could not have been happier with the experience from my first phone call to the closing Each step was easily explained, questions were answered promptly and the entire experience was very smooth and 'quicken'
Going with Quicken Loans for our mortgage was the most painless experience we've ever had and I would recommend them to anyone I was kept up to date on everything I never once had to call to make sure things were OK I was informed by my own representatives I uploaded all needed documentation to the portal and was able to see what else needed to be done I've dealt with mortgage companies in the past and this, by far, has been the best experience ever Super friendly people, very professional, and I felt like they had my best interest at heart
The members of Quicken Loans were all extraordinary, professional and made me comfortable enough to understand their product and tools making the entire process easy
Steve Britz,, my rep and Dan Hileman guided me through the whole process and reached out to help me provide whatever was needed
The Rocket Mortgage account is incredible; it's proficient and an easy toolThoughtful and competent staff and highly effective tools lead to satisfied clients That is the way to do business
Thank you all!
Undoubtedly one of the best companies I've had the pleasure to work weThe staff is the finest group of people there isTheir on the ball for sureGreat people
I was called and asked to remove the mortgage insurance from my loanI told them that I had just did a debt consolidation loan and my debt to income would reflect accuratelyThe sales man Austin told me that it would be fine and not to worry about anything that they would take it in to accountHe was extremely high pressure and would not take no for an answerHe had a counter for every objection I hadThe results came back as I suspected that my debt to income was too high I am so disgusted with Quicken Loans I will never use them again
Totally painlessGreat experience all the way around
Very fast service and I am 100% setisfied customer thank you once again for all your services
Quicken loan process was Professional, Pleasant and TimelyI would without a doubt use them againBut I would shop for better pricing
They are a lousy companyThey made my mortgage payment go up just because they failed to pay my insurance which was escrowThey will never get my business again!
My refinance process was so smooth and quick with Quicken Loans It is such a great convenience to have the ability to sign documents online, and when a Notary is needed Quicken Loans provides a Notary to come to your home - that is fantastic service!
I cannot think of enough positive feedback to describe the service provided by my Mortgage Banker Megan Miller> Megan has excellent customer service, very professional and yet friendly, puts a person at ease She is indeed an asset to Quicken Loans
It was a pleasure doing business with Quicken
I’ll just tell the storyI had no money due to hurricane Irma which came and blew my roof and fence off I had to not only fix itI had to do it out of my own pocketWhen I needed to cry I had my pastorWhen I needed a solution they were there for meMy children, my wife, and myself thank you
I recently did a mortgage with Quicken Loans and it was quite fast and painless I would definitely give them stars, in fact if I could The staff is very communicative and keeps you informed every step of the way and even provide remindersOnce you provide the requested information in a timely manner they will do everything to help you and are open to helping work through issues so feel free to communicate with them My loan was booked weeks before the due date I am so happy and relieved
WOW!!!!This was great!!! We did everything on-line and over the phoneThe whole experience was almost too good to be true, but it wasWe will recommend Quicken Loans to others
I expected some level of stress during the process of refinancing
I went to other lenders for helpNone even came close to the level of customer service than quickenloans
They made the whole process easier
Very responsive and helpful support teamNo negative experiences throughout entire process
The least complicated business transaction I have been involved withThe agents were somewhat remarkable in the way of communicating and I felt like I made new friendsThey seemed to be totally dedicated to my best interests
This was the BEST experience! Everything was easy, we were very well guided thri the whole processEveryone spoke to us like a friend and thought outside the box to make our financing possible Could not be more thrilledThis is the 5th company I have used for a mortgage/refinance and this was the BESTJames Russell was exceptional and we could not thank him enough!
When time came to close, our rate changedNot happy about thisis not 2.75, you need to stick to your word
I found them to be prompt, professional and responsiveMuch easier and smoother than I expected!
I could not have been happier with the experience from my first phone call to the closing Each step was easily explained, questions were answered promptly and the entire experience was very smooth and 'quicken'
Going with Quicken Loans for our mortgage was the most painless experience we've ever had and I would recommend them to anyone I was kept up to date on everything I never once had to call to make sure things were OK I was informed by my own representatives I uploaded all needed documentation to the portal and was able to see what else needed to be done I've dealt with mortgage companies in the past and this, by far, has been the best experience ever Super friendly people, very professional, and I felt like they had my best interest at heart
The members of Quicken Loans were all extraordinary, professional and made me comfortable enough to understand their product and tools making the entire process easy
Steve Britz,, my rep and Dan Hileman guided me through the whole process and reached out to help me provide whatever was needed
The Rocket Mortgage account is incredible; it's proficient and an easy toolThoughtful and competent staff and highly effective tools lead to satisfied clients That is the way to do business
Thank you all!
Ok
Undoubtedly one of the best companies I've had the pleasure to work weThe staff is the finest group of people there isTheir on the ball for sureGreat people