Rocket Mortgage and Quicken Loans made it VERY EASY for me to refinance at a low rate, I couldn't believe how easy and quick it wasThey were so helpful and fast to respond with any questions I had (and yes I had several)
You do have to do some work on your end, you will spend a little time uploading the documents they need, but you would have to do that anywhere you go for a loan or Re-finance
The Team that worked with me was VERY, VERY HELPFUL, the loan was funded without any issues and the money was in my account in just under weeks, INCREDIBLE!!!!!
If I had to do it again, I WOULD NOT CHANGE A THING!!
THANK YOU Quicken Loans & Rocket, your the BEST!!!!!!
Jerry L from "Some where in TX"
Refinance took longer than anticipatedThey requested same paperwork numerous times that had already been submitted via mail and fax.Dealt with more than one person which is what I believe was the confusion on paperwork
As a first time Home Buyer this experience was beyond what I could have imaginedI've heard so many horror stories about home buying with banks, but I didnt experience anything like thatCommunication and follow up were flawless and everyone that helped us was very friendlySamantha and Quinn were fantastic and our realtor even said everyone was on pointThank you so much for making this experience headache free!
We recently refinanced with Quicken Loans and again had another wonderful experience Joe Sabatini is so knowledgable in this industry and is truly there for his customer He acts as if he this were his own home yet is very professional and compassionate to each persons' situation
My experience with Quicken was very goodThey were very helpful, quick to respond and overall I would highly recommend to family and friends
Thanks again
I thought the process to do a refinance with Quicken Loans was painless When my rep went on vacation, I received notice of an alternative person to call if I had questions
I was trying to do VA loan with themI went through everything they wanted me to doI had pay for appraisal, roof inspection, repairs, pest inspection, and turn in paperI still didnt get the loan that I wanted year interests they told me based on my income I should be fine initially before startingIt all changed as I got in to the process in paying $deposit for the appraisal to they couldnt do that loanIt came down to year loan, interests, and including all my credit cardsNot what I agreed on and process went in daysI decided to not to go on the loanI get screwed with all what I spent and $suppose to get back after closingI would not recommend them
The online and phone process was seamless This was by far the best mortgage experience I have ever had This is a shining example of making a complex process simple via digital channels
Highly recommend Quicken LoansProcess for refinance was very quick and easyMost steps were done online Closing was completed at our house Everyone that we spoke with was very polite and helpful as well as knowledgeableWill absolutely use them for any future mortgage needs
They handled every detail very professionallyThey always notified me of things that needed attention in several ways: phone call, e-mail, and on my personal Quicken Loan webpageThey really made the loan process very painlessEveryone I spoke to was very pleasant and helpfulThey were on top of things and would get right back to me if I had a questionI contacted them a few times about questions I had and the answer often was, "Don't worry, we will let you know if we need anything from you." They really took care of most everything needed! I always felt that they were one step ahead of me, anticipating my questions, and answering them before I asked! I felt they were very competent and knowledgeable
I have bought and/or refinanced homes in my life and this was by far the best experience of them allEverything they told me would happen was exactly what happenedI could not have asked for a quicker, easier, more honest experience
The process of refinancing my current mortgage was painless! The help, expertise and caring attitudes I received from the employees of QL, are amazing! I worked in the customer service industry from to 2009, where customer service was the key to all lines of business Thank you, QL, for keeping true customer service alive and well!
Rocket Mortgage and Quicken Loans made it VERY EASY for me to refinance at a low rate, I couldn't believe how easy and quick it wasThey were so helpful and fast to respond with any questions I had (and yes I had several)
You do have to do some work on your end, you will spend a little time uploading the documents they need, but you would have to do that anywhere you go for a loan or Re-finance
The Team that worked with me was VERY, VERY HELPFUL, the loan was funded without any issues and the money was in my account in just under weeks, INCREDIBLE!!!!!
If I had to do it again, I WOULD NOT CHANGE A THING!!
THANK YOU Quicken Loans & Rocket, your the BEST!!!!!!
Jerry L from "Some where in TX"
Great experience ! Leena & Kelsey were awesome to work with & helpful in every way possible
Refinance took longer than anticipatedThey requested same paperwork numerous times that had already been submitted via mail and fax.Dealt with more than one person which is what I believe was the confusion on paperwork
As a first time Home Buyer this experience was beyond what I could have imaginedI've heard so many horror stories about home buying with banks, but I didnt experience anything like thatCommunication and follow up were flawless and everyone that helped us was very friendlySamantha and Quinn were fantastic and our realtor even said everyone was on pointThank you so much for making this experience headache free!
We recently refinanced with Quicken Loans and again had another wonderful experience Joe Sabatini is so knowledgable in this industry and is truly there for his customer He acts as if he this were his own home yet is very professional and compassionate to each persons' situation
Good communicationSteady follow throughGood experience
I feel Q&L performed their ervice to my complete expectation with staff support to help me through the mortgage procvess
My experience with Quicken was very goodThey were very helpful, quick to respond and overall I would highly recommend to family and friends
Thanks again
Quicken was very easy to deal withEverything about the experience was positive - and quickWould recommend them to anyone
Experience was excellent--easy to communicate--quick response to questions and messages Every step thoroughly explained
Working with all areas of Quicken loans was easy, transparent and fast
The entire process was simple and efficient All questions were answered promptly and to my satisfaction The rates offered were very competitive
I thought the process to do a refinance with Quicken Loans was painless When my rep went on vacation, I received notice of an alternative person to call if I had questions
I was trying to do VA loan with themI went through everything they wanted me to doI had pay for appraisal, roof inspection, repairs, pest inspection, and turn in paperI still didnt get the loan that I wanted year interests they told me based on my income I should be fine initially before startingIt all changed as I got in to the process in paying $deposit for the appraisal to they couldnt do that loanIt came down to year loan, interests, and including all my credit cardsNot what I agreed on and process went in daysI decided to not to go on the loanI get screwed with all what I spent and $suppose to get back after closingI would not recommend them
The help was quick and very informativeIt was a very pleasant overall experience and very helpful procedure
The online and phone process was seamless This was by far the best mortgage experience I have ever had This is a shining example of making a complex process simple via digital channels
Highly recommend Quicken LoansProcess for refinance was very quick and easyMost steps were done online Closing was completed at our house Everyone that we spoke with was very polite and helpful as well as knowledgeableWill absolutely use them for any future mortgage needs
They handled every detail very professionallyThey always notified me of things that needed attention in several ways: phone call, e-mail, and on my personal Quicken Loan webpageThey really made the loan process very painlessEveryone I spoke to was very pleasant and helpfulThey were on top of things and would get right back to me if I had a questionI contacted them a few times about questions I had and the answer often was, "Don't worry, we will let you know if we need anything from you." They really took care of most everything needed! I always felt that they were one step ahead of me, anticipating my questions, and answering them before I asked! I felt they were very competent and knowledgeable
I have bought and/or refinanced homes in my life and this was by far the best experience of them allEverything they told me would happen was exactly what happenedI could not have asked for a quicker, easier, more honest experience
The process of refinancing my current mortgage was painless! The help, expertise and caring attitudes I received from the employees of QL, are amazing! I worked in the customer service industry from to 2009, where customer service was the key to all lines of business Thank you, QL, for keeping true customer service alive and well!