BEWARE! The representative for this company quoted me loan terms (interest rate, closing costs, etc) on the phone with a specific number for closing costs .They did not send the written document with the terms until there were only a few minutes remaining to lock in the rate The written proposal had closing costs approximately times higher than they quoted me on the phone I would not trust this company
Quicken Loans, Incultimately fulfilled my goal in refinancing our home at a much lower rate than we were paying The process was very smooth and very fast! It is such a relief to have everything fall into place just as it needed to AWESOME EXPERIENCE!!
Very professional company that helped me secure a substantial loan in literally days Their team worked around the clock to get my materials in order Obviously, I was organized and had documents at the ready, but Quicken's execution was exemplary, particularly where I was having problems with a different provider dragging their feet I could not have been more happy with the experience...and my wife loves her new home
in my yrsI never had a deal with any company like Quicken loans they are the best, I got my loan thanks to the lead of Charles Poindexter that took me step by step Thanks also to christopher Drobek he was grate to
Chris Kachal was our rep and he was great! We were kept up to speed on each step of our loan and I was contacted each week with a status reportThe closing was easy and submitting all our paperwork was even easier! They were great and someone was always available to answer my questions and concerns Thanks again!
Quicken Loans was great to work withThey were quick and efficientIf I had any questions throughout the process it was easy to get ahold of them and I got an answer easily within a few hours if not soonerThe process was streamlined which was greatI will use Quicken Loans again for my future needs
We were using Quicken for our existing home loan as well, so wanted to stay with them with our new home purchase when we were asked to relocateI have to say the experience was greatI thought it would be harder to close one and immediately start a new, but the people at Quicken took care of everything and it went very smooth and we were able to close on the new house on time
I started my loan application with Quicken Loans in February and the entire process was completed by the end of March with approval and closing!!! Totally pain free! My agents were very helpful and knowledgeable! No wonder Quicken Loans wins the J.DPower Award!
We were referred to Quicken Loans because it was 'easy.' I thought being online, we can handle all documents and issues whenever we had spare time
The process of pre-approval was quick and easyScanned a few documents and we were off and runningOnce we found a home and went into contract, that's when the nightmare startedEVERY single day, there was a request for new documents to be uploadedI was fine with that and understoodThe problem was hat they wanted a checking statement nearly everydayI clicked a button to link my account and give them accessThis wasn't enoughThey wanted me to upload statementsI did that, but was called every day and informed this wasn't correct and not what they neededI'd upload more, then called the next dayI uploaded more, still not enoughI linked accounts a total of times but they still were searching for somethingI had all the money for closing in my savings and it was untouched for monthsThey still were looking for something in my checking but couldn't tell me what it was
During the process, you get shuffled to many different peopleAnd they are just talking heads who have no clue what is neededThe underwriters submit requests and nobody knows why or what they are looking forEvery day, more documentsEvery day a phone callEvery day a request for the same documents I've uploaded many timesFinally, they told me they needed to see all checks cleared in my checkingIt's my checking! I use it daily!!!! Long story short, get your bank statements, tax returns and pay stubs, and go to a brick and mortar bank and hand that to themSit down and get it done in one dayQuicken has been the worst experience of our livesWe live in fear of buying lunch with our checking because quicken will see it and want to know what we are doing
I have dealt with a few other companies before and none of them compare to Quicken LoansI found them to be professional in every aspect and I highly recommend them if you are looking for a quality company to do business with Thumbs up to Quicken Loans!!
Process was easy and they communicated very well Being able to do almost all online was very good The added bonus was them sending a notary to my house for closing which only took about minutes
Would recommend them
Fantastic experience with Quicken Loans
At first I was a little hesitant to go with a online/large vendorWas worried that I wouldn't get great customer service and almost went with a local mortgage broker
Quicken could not have been any betterThere was always someone there to help me through the processThe online portal was a fantastic tool to use and was really helpful
Overall, I would recommend using Quicken to all of my friends and family
Our experience was positive, sometimes a little confusing, but overall the job got done As long as everything turns out as per the agreement it will be fine We had a hard time figuring who was who in the process Too many people in different cities, etc Also, we are not as computer efficient as most people, so maybe some of the people involved got a little upset if we didn't understand things Overall a good experience (We like to talk face-to-face with people we do business with, but that's not todays world.)
I had a great experience with Quicken loansIt went smoother than I could imagine and fastTheir staff was courteous, knowledgeable and efficient
BEWARE! The representative for this company quoted me loan terms (interest rate, closing costs, etc) on the phone with a specific number for closing costs .They did not send the written document with the terms until there were only a few minutes remaining to lock in the rate The written proposal had closing costs approximately times higher than they quoted me on the phone I would not trust this company
Quicken Loans, Incultimately fulfilled my goal in refinancing our home at a much lower rate than we were paying The process was very smooth and very fast! It is such a relief to have everything fall into place just as it needed to AWESOME EXPERIENCE!!
Very professional company that helped me secure a substantial loan in literally days Their team worked around the clock to get my materials in order Obviously, I was organized and had documents at the ready, but Quicken's execution was exemplary, particularly where I was having problems with a different provider dragging their feet I could not have been more happy with the experience...and my wife loves her new home
Great place to do business
in my yrsI never had a deal with any company like Quicken loans they are the best, I got my loan thanks to the lead of Charles Poindexter that took me step by step Thanks also to christopher Drobek he was grate to
Chris Kachal was our rep and he was great! We were kept up to speed on each step of our loan and I was contacted each week with a status reportThe closing was easy and submitting all our paperwork was even easier! They were great and someone was always available to answer my questions and concerns Thanks again!
Quicken Loans was great to work withThey were quick and efficientIf I had any questions throughout the process it was easy to get ahold of them and I got an answer easily within a few hours if not soonerThe process was streamlined which was greatI will use Quicken Loans again for my future needs
Great serviceVery fast and efficentPeople friendly and genuinely want to make your experience with them a good one
Quicken Loans, Inc
I had a very good experience with Quicken Loans
We were using Quicken for our existing home loan as well, so wanted to stay with them with our new home purchase when we were asked to relocateI have to say the experience was greatI thought it would be harder to close one and immediately start a new, but the people at Quicken took care of everything and it went very smooth and we were able to close on the new house on time
I started my loan application with Quicken Loans in February and the entire process was completed by the end of March with approval and closing!!! Totally pain free! My agents were very helpful and knowledgeable! No wonder Quicken Loans wins the J.DPower Award!
We were referred to Quicken Loans because it was 'easy.' I thought being online, we can handle all documents and issues whenever we had spare time
The process of pre-approval was quick and easyScanned a few documents and we were off and runningOnce we found a home and went into contract, that's when the nightmare startedEVERY single day, there was a request for new documents to be uploadedI was fine with that and understoodThe problem was hat they wanted a checking statement nearly everydayI clicked a button to link my account and give them accessThis wasn't enoughThey wanted me to upload statementsI did that, but was called every day and informed this wasn't correct and not what they neededI'd upload more, then called the next dayI uploaded more, still not enoughI linked accounts a total of times but they still were searching for somethingI had all the money for closing in my savings and it was untouched for monthsThey still were looking for something in my checking but couldn't tell me what it was
During the process, you get shuffled to many different peopleAnd they are just talking heads who have no clue what is neededThe underwriters submit requests and nobody knows why or what they are looking forEvery day, more documentsEvery day a phone callEvery day a request for the same documents I've uploaded many timesFinally, they told me they needed to see all checks cleared in my checkingIt's my checking! I use it daily!!!! Long story short, get your bank statements, tax returns and pay stubs, and go to a brick and mortar bank and hand that to themSit down and get it done in one dayQuicken has been the worst experience of our livesWe live in fear of buying lunch with our checking because quicken will see it and want to know what we are doing
I have dealt with a few other companies before and none of them compare to Quicken LoansI found them to be professional in every aspect and I highly recommend them if you are looking for a quality company to do business with Thumbs up to Quicken Loans!!
Process was easy and they communicated very well Being able to do almost all online was very good The added bonus was them sending a notary to my house for closing which only took about minutes
Would recommend them
I had reservations but, this was an easy process & ALL the people were helpful & friendly! Thanks
Fantastic experience with Quicken Loans
At first I was a little hesitant to go with a online/large vendorWas worried that I wouldn't get great customer service and almost went with a local mortgage broker
Quicken could not have been any betterThere was always someone there to help me through the processThe online portal was a fantastic tool to use and was really helpful
Overall, I would recommend using Quicken to all of my friends and family
Excellent service from start to finishI closed within days, great job quicken team: Mario, Angel, Rachel
Our experience was positive, sometimes a little confusing, but overall the job got done As long as everything turns out as per the agreement it will be fine We had a hard time figuring who was who in the process Too many people in different cities, etc Also, we are not as computer efficient as most people, so maybe some of the people involved got a little upset if we didn't understand things Overall a good experience (We like to talk face-to-face with people we do business with, but that's not todays world.)