Unhappy that Quicken Loans did not honor our contract We requested our property taxes to be paid by Decevery year out of our escrow account This year however they did not pay them They were going to pay them in October of 1918, which would make the taxes months overdue I was also told I could go and pay them myself Why did we set up and escrow account then???? Not happy with Quicken loans at all
Great experienceI almost lost faith when my house failed inspection, but called back, and we were able to get things worked outNow I have an interest rate that went from to 2.85, new siding(which looks great), new HVAC unit, and a closed loan! The process from first call to finish(including appraisal, reappraisal, uploading of documents, repairs, and closing) took less than two monthsThat's quick enough for me! Only downside was talking to different people almost every day telling them the same thingAngie Weir was greatGive her a raise!
We have been in the process of a refi with Quicken for about weeks nowThey gave us an approval letter and we had a conference call with them and our current mortgage companyThey had all documentation and were aware of all circumstances prior to their appprovalAfter the approval, they ordered an appraisal and charged us $ Three weeks later they suddenly tell us we aren't going to qualify and we wouldn't be getting our money backThey were aware of the reason for denial weeks before and still allowed us to continue through the appraisal process and pay the $They should have put the brakes on the moment they were told we didn't meet their qualificationsThey just didn't care that we were out money and time due to their shotty, irresponsible business practicesI would never recommend them to anyoneThey're just out for themselves and ripping people off
I have nothing negative to report about Quicken's interaction with me! They were positive, reassuring, professional and quickI was amazed by their sincerity and final outcomeIf there was anything to question they made themselves very availableI was always informed if someone was off for the day or going on vacationAll of their members were confident and respectfulMy experience with Quicken could not have been better
We were thrilled with our experience with Quicken LoansWe contacted them during our remodel to determine the best time to refi our first note and remodel loan into one mortgage loan with an attractive rateThe service throughout the process was top knotch
The reason I chose Quicken Loans was because of having lower interest rates than other companies l was lucky to work with people that knew what they were doing, especially MrJake DittoeHe helped me so much and I am very grateful They have a promotion right now of no closing costs, which unfortunately I did not get, but someone right now has that opportunitySo act quick and call them and ask for JakeI highly recommend this company
Awesome is the word we would use to describe our experience with Quicken Everyone at Quicken, no matter what department or stage, were efficient, fair, and truthful Cannot recommend them high enough
Only regret is not going to them sooner
I called for information about first time home buying and the person I spoke to was horrible he was far from genuineI called to asked questions and all he cared about was getting my social I asked about the qualifications for the program and he talked about it telling me General guidelines so after being pressured to give up my social Security number they ran my credit and asked a few other questions and told I didn't qualify because I don't pay rent I just pay taxes on my family's homeI should have read reviews before I called MrTony Rhodes
They are greatQuick and easy, up front about all documentationI come from a lending background, and can tell you it is hard to find a company with this kind of integrity and client careThey were always in touch, and moved me through the process with easeSeveral different people worked on this with me and there was no holdup in the hand offCommunication was great, and customer service was as wellIn such a regulated industry, that is the only thing they can truly control, and they have mastered itWill refer to all friends and family!
Very professional and efficient from the beginning to the end for my refinanceThe website made the process very easy for us to take care of most of the work to be done at my own convenience
All questions were answered immediatelyThere were no hidden fees and the closing was done at our convenience at our home
Will use them again when we buy a new home and recommend them to everyone!
I have purchased several homes and refinanced several as well The Quicken experience by far has been the most pleasurable of all my previous experiences I would recommend Quicken in a heart beat
They made this, potentially, tedious process easy and straightforward As a former Canadian banker, I was pleased with their efficiency and thoroughness It was a great experience
Unhappy that Quicken Loans did not honor our contract We requested our property taxes to be paid by Decevery year out of our escrow account This year however they did not pay them They were going to pay them in October of 1918, which would make the taxes months overdue I was also told I could go and pay them myself Why did we set up and escrow account then???? Not happy with Quicken loans at all
A great experience from start to finish on refinancing my home
Great experienceI almost lost faith when my house failed inspection, but called back, and we were able to get things worked outNow I have an interest rate that went from to 2.85, new siding(which looks great), new HVAC unit, and a closed loan! The process from first call to finish(including appraisal, reappraisal, uploading of documents, repairs, and closing) took less than two monthsThat's quick enough for me! Only downside was talking to different people almost every day telling them the same thingAngie Weir was greatGive her a raise!
They went step by step and made the process very simple
They are very efficient, competent, and patientNothing negative from my perspective
We have been in the process of a refi with Quicken for about weeks nowThey gave us an approval letter and we had a conference call with them and our current mortgage companyThey had all documentation and were aware of all circumstances prior to their appprovalAfter the approval, they ordered an appraisal and charged us $ Three weeks later they suddenly tell us we aren't going to qualify and we wouldn't be getting our money backThey were aware of the reason for denial weeks before and still allowed us to continue through the appraisal process and pay the $They should have put the brakes on the moment they were told we didn't meet their qualificationsThey just didn't care that we were out money and time due to their shotty, irresponsible business practicesI would never recommend them to anyoneThey're just out for themselves and ripping people off
I have nothing negative to report about Quicken's interaction with me! They were positive, reassuring, professional and quickI was amazed by their sincerity and final outcomeIf there was anything to question they made themselves very availableI was always informed if someone was off for the day or going on vacationAll of their members were confident and respectfulMy experience with Quicken could not have been better
We were thrilled with our experience with Quicken LoansWe contacted them during our remodel to determine the best time to refi our first note and remodel loan into one mortgage loan with an attractive rateThe service throughout the process was top knotch
Nothing but praise from the first person I dealt with to my closingVery knowledgeable and informativeWould recommend others to QL
Quicken Loans, Inc were very professional and knowledgeable about the whole refinance process
The reason I chose Quicken Loans was because of having lower interest rates than other companies l was lucky to work with people that knew what they were doing, especially MrJake DittoeHe helped me so much and I am very grateful They have a promotion right now of no closing costs, which unfortunately I did not get, but someone right now has that opportunitySo act quick and call them and ask for JakeI highly recommend this company
Awesome is the word we would use to describe our experience with Quicken Everyone at Quicken, no matter what department or stage, were efficient, fair, and truthful Cannot recommend them high enough
Only regret is not going to them sooner
You guys are great you keep your promises no hidden rules everithing was a smoth operation way to go
I called for information about first time home buying and the person I spoke to was horrible he was far from genuineI called to asked questions and all he cared about was getting my social I asked about the qualifications for the program and he talked about it telling me General guidelines so after being pressured to give up my social Security number they ran my credit and asked a few other questions and told I didn't qualify because I don't pay rent I just pay taxes on my family's homeI should have read reviews before I called MrTony Rhodes
I have nothing but good thisngs to say about Quicken Loans as everyone involved with my process was very curteous and helpful Great customer service
They are greatQuick and easy, up front about all documentationI come from a lending background, and can tell you it is hard to find a company with this kind of integrity and client careThey were always in touch, and moved me through the process with easeSeveral different people worked on this with me and there was no holdup in the hand offCommunication was great, and customer service was as wellIn such a regulated industry, that is the only thing they can truly control, and they have mastered itWill refer to all friends and family!
Very professional and efficient from the beginning to the end for my refinanceThe website made the process very easy for us to take care of most of the work to be done at my own convenience
All questions were answered immediatelyThere were no hidden fees and the closing was done at our convenience at our home
Will use them again when we buy a new home and recommend them to everyone!
I have purchased several homes and refinanced several as well The Quicken experience by far has been the most pleasurable of all my previous experiences I would recommend Quicken in a heart beat
They made this, potentially, tedious process easy and straightforward As a former Canadian banker, I was pleased with their efficiency and thoroughness It was a great experience
They helped me to find the right mortgage to fit my needsI would definitely use them again if I purchase another home