Flagship Credit Acceptance LLC

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
Nobody from flagship is responding to any of my callsI've been calling for over a week trying to receive a letter that I can give to the DMV to avoid my license being suspended but nobody is making any effort to assist meI have already left over messages to representatives of Flagship and all I hear is that I will receive a phone call back
Regards,
*** ***

Thank you for bringing this matter to our attention. Flagship Credit Acceptance LLC values our customers, takes every customer concern seriously, and welcomes the opportunity to assist our customers as effectively as possible. While privacy concerns prevent us from publicly
responding to the customer’s complaint, we have completed a thorough investigation of the customer’s concerns and have responded directly to the customer by mail on December 11, 2017. We respectfully request that the customer allow sufficient time for delivery and contact us directly should there be any additional questions or concerns

March 30, Subject: Complaint ID ***
To Whom It May Concern:
We appreciate your bringing this matter to our attention. As Flagship Credit Acceptance, LLC (“Flagship”) highly values its customers; it takes each complaint very seriously and welcomes the opportunity to assist its customers as effectively as possible. In an effort to provide quality service, Flagship has completed a thorough investigation of the customer’s complaint and a written response has been sent directly to the customer. Flagship asks that the customer allow sufficient time for delivery and upon receipt should there be any further questions, we ask the customer to contact us directly at the information provided in our written response.
Respectfully,
Kelly H***
Escalated Complaint Specialist

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
I have no direct reply from the company as they stated they had done so in their reply to the Revdex.com.I request the Revdex.com keep the complaint open until the written reply is received and reviewed
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because: I would prefer the complaint remain open until the written response from the business is received as indicated in their response
Regards,
*** ***

We appreciate you bringing this matter to our attention As Flagship Credit Acceptance LLC values its customers, it takes each review seriously and welcomes the opportunity to assist its customers as effectively as possible While Flagship cannot respond publicly to the customer’s
allegations out of respect for the customer’s privacy, Flagship has completed a thorough investigation of the customer’s concerns A written response was sent directly to the customer on February 15, 2017, and we ask that the customer please allow sufficient time for delivery. We ask the customer to contact us directly should there be any additional questions or concerns

src="data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAALgAAABLCAYAAADDNU1wAAAAAXNSR...⇄ /> March 13,
Subject:
Complaint ID ***
To Whom It May Concern:
We appreciate your bringing this matter to our
attention. As Flagship Credit Acceptance, LLC (“Flagship”) highly values
its customers; it takes each complaint very seriously and welcomes the
opportunity to assist its customers as effectively as possible. In an
effort to provide quality service, Flagship has completed a thorough
investigation of the customer’s complaint and a written response has been sent
directly to the customer. Flagship asks that the customer allow
sufficient time for delivery and upon receipt should there be any further
questions, we ask the customer to contact us directly at the information
provided in our written response.
Respectfully,
Kelly H***
Escalated Complaint Specialist
PO Box 965 l
Chadds Ford, PA 19317 l
1-800-707-

May 20,
Subject:
Complaint # ***
To Whom It May Concern:
We appreciate your bringing this matter to our
attention. As Flagship Credit Acceptance, LLC (“Flagship”) highly values
its customers; it takes each complaint very seriously and welcomes the
opportunity to assist its customers as effectively as possible. In an
effort to provide quality service, Flagship has completed a thorough
investigation of the customer’s complaint and a written response has been sent
directly to the customer. Flagship asks that the customer allow
sufficient time for delivery and upon receipt should there be any further
questions, we ask the customer to contact us directly at the information
provided in our written response.
Respectfully,
Kelly H***
Escalated Complaint Specialist

April 8,
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Subject:
Complaint # ***
To Whom It May Concern:
We appreciate your bringing this matter to our
attention. As Flagship Credit Acceptance, LLC (“Flagship”) highly values
its customers; it takes each complaint very seriously and welcomes the
opportunity to assist its customers as effectively as possible. In an
effort to provide quality service, Flagship has completed a thorough
investigation of the customer’s complaint and a written response has been sent
directly to the customer. Flagship asks that the customer allow
sufficient time for delivery and upon receipt should there be any further
questions, we ask the customer to contact us directly at the information
provided in our written response.
Respectfully,
Kelly H***
Escalated Complaint Specialist

We appreciate your bringing this additional information to our attentionAs Flagship Credit Acceptance, LLC (“Flagship”) highly values its customers; it takes each complaint and response very seriously and welcomes the opportunity to assist its customers as effectively as possibleA thorough investigation of the customer’s complaint was completed and a written response was sent directly to the customer via the Unites States Postal Service on July 31, In an effort to ensure the customer receives a written response, a duplicate copy of our written response was sent to the customer on August 7, via certified mailFlagship asks that the customer allow sufficient time for delivery and to contact us directly should there be any further questions

From: *** *** Date: Mon, Jun 15, at 9:AMSubject: No Reponse From BusinessTo: ***@myRevdex.com.orgGood Morning . My name is *** ***, complait # ***I am writing to inform the Revdex.com that Flagship Credit Acceptance has yet to respond to the complaint I made with Revdex.com I really want to resolve this matter please and thank you . *** * ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:The letter I received failed to address the costs I incurred in order to understand my options and rights in this matterI did receive a check for the NSF fees and a waiver of the 50.11$Though as I stated in my previous rejection, the 50.11$ is a completely arbitrary number that was made up for the purposes of "smoke and mirrors." The late fee I was charged in the past was only 26$I fail to understand why or how the figure of 50.11$ was calculated unless it is continued attempts to vex, injure and annoy me in "bad faith"? Further, I have not cashed the check received for NFS because this matter has escalated beyond a mere token NFS checkFlagship has caused serious doubt in my mind regarding the safety of my bank accounts since their portals were changed without notifying anyone My own personal health has been suffering as a result of this disputeI hereby demand once again that Flagship not only continue to waive any and all fees on this matter, but also cover my next two months paymentsTo use Flagship's figures of 50.11$ and the 35$ in addition to two months payments, the total amount I am demanding in either check to me at the address provided or credit to my account with Flagship is $1,153.33.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:I have already contacted Flagship multiple times and the issue is still unresolved and I don’t have a reasonable explanation about why my payment has not been applied
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:You have offered zero resolution to this matter other than to say you are conducting an interviewYour company has engaged in continual harassment of not one but individuals that have no business with your company in any regardWe were references and you have consistently and blatantly engaged in violating the Fair Debt Collection Practice Acts, and continued to do so when told by both parties to cease and desistYou have disrupted my life and caused me great emotional distress because of your actionsSimply sending a letter stating you will "look" into it is NOT good enough
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

June 4,
Subject:
Complaint # ***
To Whom It May
Concern:
We appreciate your bringing this matter to our
attention. As Flagship Credit Acceptance, LLC (“Flagship”) highly values
its customers; it takes each complaint very seriously and welcomes the
opportunity to assist its customers as effectively as possible. In an
effort to provide quality service, Flagship has completed a thorough
investigation of the customer’s complaint and a written response has been sent
directly to the customer. Flagship asks that the customer allow
sufficient time for delivery and upon receipt should there be any further
questions, we ask the customer to contact us directly at the information
provided in our written response.
Respectfully,
Kelly H***
Escalated Complaint Specialist

From: *** ***Date: Sat, Jan 21, at 12:AMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #***.To: Revdex.com My complaint has been
resolved

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***I would just like for them to remove the inquiry from my credit reportThank you
Regards,
*** ***

Hello ***,We just received a follow up email for *** ***’s complaint, ID: ***.We did research the customer’s concerns and attempted to reach out to him to resolve by telephone.We were unsuccessful with reaching him by phone and sent a letter to him