From You Flowers

This case has been completely resolved. We have credited back our customer in the full amount of the order, along with a complimentary arrangement on behalf of our company. Please let us know if there is anything else we can do regarding this case.
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is more than satisfactory to me. Thank you for your assistance in resolving this. 
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because nothing has been resolved to date.  All I have is a promise.  I was promised the same thing in February, but the magazines keep coming months later, as do the associated junk mail and junk calls.  The company's claim of resolution is grossly premature, and remains to be seen.   I have no way of knowing if the magazines will stop as they claim.  I also have no way of knowing if the collateral impact of junk mail and junk calls will stop since they already sold my personal information to third parties without my knowledge or permission.  
Sincerely,
[redacted]

We have called this customer multiple times and have not heard back as of today. We have left several message and have emailed the customer to contact us back at her earliest convenience. At this time we have refunded the customer back in the full amount of her order and given her a $15.00 gift...

card. We have also let the customer know she has a fifty dollar standing complimentary arrangement that she can have delivered at anytime. We will be happy to set up the complimentary arrangement as soon as we hear from our customer. Please let us know if there is anything else we can do regarding this case.Thank you

Revdex.com:
The company responded almost immediately after my entry on the Revdex.com website.   I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we have offered to send out a future complimentary arrangement.  This arrangement can be delivered on any future date to any recipient of...

the customer’s choice. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $15.00 gift card. Please let us know if there is anything else we can do regarding this case.Thank you

I’m writing in regards to case ID [redacted]. At this time we have tried to contact this customer multiple times in regards to this case. We have left several messages and tried contacting them via email and haven’t heard a response back as of today. At this time we have gone ahead and refunded this customer in full for their order. I am also extending a complimentary arrangement to the value of $50.00 which can be used at the customers' discretion. We would be happy to further resolve the issue once we hear back from our customer however the customer has requested no further contact.  Please let me know if there is anything else we can do regarding this case.
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  The business really seemed to care that they had an unhappy customer and they contacted me a number of times to try to get to a resolution.  I appreciate their interest in making things better in this situation.
Sincerely,
[redacted]

This case has been completely resolved. We have issued the customer a credit of $22.50, along with a $15.00 gift card. Please let us know if there is anything else we can do regarding this case.
Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. There was a [redacted] delay with the package and it was delivered the next morning without issue.  Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have...

credited back the customer in the full amount of the order. We will also be sending out a complimentary arrangement on behalf of our company due to the inconvenience we have caused. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a complimentary arrangement on behalf of our company. We have also set up a future complimentary arrangement to be delivered to any recipient at anytime in the future. Please let us...

know if there is anything else we can do regarding this case.

I’m writing in regards to case ID [redacted] At this time we have tried to contact this customer multiple times in regards to this case. We have left several messages and tried contacting them via email and haven’t heard a response back as of today. At this time we have gone ahead and refunded this customer in full for their order. We would be happy to further resolve the issue once we hear back from our customer. Please let me know if there is anything else we can do regarding this case.Thank you

Revdex.com:I received a call from the business. They said they would resolve the...

issue and remove me from their email.  Then I received another email today. I want to wait  another 24hours to see if they really stop coming.Thank you for your attention to this matter,
[redacted]

This case has been...

completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending complimentary arrangements to the recipients. The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this order.
Thank you

This case has been...

completely resolved. We have credited back the customer in the full amount of the order. We have delivered the arrangement and the chocolates and upgraded them to the premium sizes.  As an extended apology on behalf of our company we have offered to send out a future complimentary arrangement valued at $75.00. This arrangement can be delivered on any future date to any recipient of the customer’s choice. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this order.
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a complimentary arrangement sent out on behalf of our company. The customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding...

this case.Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Also, the company in question FromyouFlowers.com contacted me today to apologize for the misunderstanding, to ensure that none of my sensitive information was given to [redacted]s, and that they would contact [redacted]s on my behalf and cancel any subscriptions made in my name. 
Sincerely,
[redacted]