From You Flowers

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
I have received the refund, I have not received a gift card as of now.

ORDER [redacted].TERRIBLE TERRIBLE. DID NOT DELIVER MY FLOWER ORDER. DOES NOT CHECK TO MAKE SURE THAT ORDERS ARE BEING HANDLED. CUSTOMER SERVICE NO HELP. DO NOT ORDER FROM THESE PEOPLE!!!! STILL DONT KNOW WHERE FLOWERS ARE OVER 8 HOURS LATER. ARE YOU KIDDING ME?

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our...

company we will also be sending out a complimentary arrangement to the recipient and the customer. The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a $10.00 gift card. The customer has not responded to our voice mails or emails at this time.  Please let us know if there is anything else we can do regarding this case.Thank...

you

Complaint[redacted]
I am rejecting this response because: It is apparent this is going nowhere.  I can go around forever with this online floral business.  I do not need to have conversation with them; I finished talking with them when they neglected to follow through on their obligation to deliver the flowers I purchased for my sister's funeral. What I have requested from the Revdex.com is that they bar this business from advertising their services at online obituary sites.  If this can't be done, then I am sorry for the next customer who goes through the pain and embarrassment I felt as a result of this company's failure to perform. 
Sincerely,
[redacted]

I'm so upset. I paid over $60.00 and my delivery was not what I paid for. It was suppose to be a nice birthday present and they delivered a product that didn't even come close to what I paid for..I'm so heart broken.

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a fifty dollar complimentary arrangement. Please let us know if there is anything else we can do regarding this case.
Thank you

I orders a teddy bear for my 4year old grandson it was same day delivery we'll I tried to track it but that was a joke kept saying that they have not been contracted about delivery yet so never got delivered yet well I order it early yesterday morning they tell me that the order wasn't sent out in time and give me a discount like that helps my grandson any and today I called and they said they called the people that really does the work and they said they will do it first thing wroug this lady that doing it told me in the morning hours that she had a funeral. JOKE I couldn't even get them to answer the phone stayed on hold now. 20 + mins.So I acted like I was going to place a order and they answer then imagine that .They just tell you what you want to hear.All in All Stay away from this company.Just out for the money lies lies lies oh yeah and I ain't even getting what I order and nobody told me .and it also doesn't do any good to email cause guess what no reply I tried that three times and nothing oh well I'll know next time .beware all

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

This case has been...

completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement to the recipient & the customer.  The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this order.
Thank you

I’m writing in regards to case ID [redacted]. We heard back from our customer yesterday regarding the complaint. Our customer [redacted] and  has accepted a complimentary arrangement valued at $75.00 to be delivered to her on March 25th on behalf of our company. We are very happy that she is allowing us to further resolve the issue for her. We would like to consider this cased closed at this time. Please let us know if there is anything further we can do regarding this order. Thank you for all of your time regarding this matter. Sincerely, [redacted]

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement valued at $50.00 that can be delivered at any time to any recipient of his choice. The...

customer was very pleased with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. As an extended apology on behalf of our company we will also be sending out a complimentary arrangement and lily plant to the recipient to the value of $135.00 . We also created a floating $100.00 complimentary arrangement to be delivered at the customers' discretion. The customer was pleased with this resolution. Please let us know if there is anything else we can do regarding this order.Thank you

This case has been completely resolved. Our customer has been credited back in the full amount of the order, along with a complimentary arrangement being sent to the recipient. Please let us know if there is anything else we can do regarding this case.Thank you

I ordered flowers on 5/5/2016 to be delivered on 5/6/2016. I received a call from For You Flowers on 5/62016 stating they couldn't find a local florist to deliver for Mothers Day and that they could on Monday 5/9/2016. That date came and went and no flowers. I tried to call and couldn't get through to a costumer service rep. Was on the phone over an hour. Called back finally talked to someone and they said they would wave the delivery fee plus upgrade the flowers. Promised delivery for Tuesday then it was Wednesday and still no flowers. Sad that they were for Mother's Day and here it is a week later and still no flowers. What a scam!!

This case has been completely resolved. We have credited back the customer in the full amount of the order, along with a twenty dollar gift card that can be used at any time. The customer was very pleased with this resolution.  Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved.. We have credited back the customer the $4.99, along with a twenty dollar gift card on behalf of our company. The customer was very pleaed with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of the order. The customer was very pleased with this...

resolution. We also at the customers request set up a re-delivery however the recipient is not available to receive the package today. Please let us know if there is anything else we can do regarding this case.Thank you

This case has been completely resolved. We have credited back the customer in the full amount of all three orders. The customer agreed with this resolution. Please let us know if there is anything else we can do regarding this case.Thank you

Nothing as presented . Said Friday delivery, and it was Sunday, flowers were 50 % of what I paid and what was picture. This is a bad business and not sure how they showed up on [redacted] search. Do not order from them. I should be fully refeunded.