Geek Support Live

I have found Geek to be very supportive, excellent and very professional
There team is very polite.

joseph b[redacted] has help me ms. m[redacted] very well I would give geek support a very good rating

I want to commend the work of the Geek tech team and Mr Joseph B[redacted] for their fixing of a very complicated computer problem There were multiple problems that required a great deal of repairs. They were diligent and very competent in their knowledge of the Windows 10 operating system.

The work he said he was going is fine with me and he was upfront with what had to be done. thank you

Revdex.comID# [redacted]
Dear [redacted]:
We have removed this person's phone number from our...

data base and we assure if this person receives calls it wouldn't be from our company.
Respectfully yours,
Customer Service
Geek Support Live

Complaint: [redacted]
I am rejecting this response because: The contact numbers...

provided in this response were not provided to me at the time of service, just the ones that didn't work or kept me on permanent hold.  Now, post filing a complaint, they suddenly provide new contact numbers? As previously stated, service was not provided. No improvement in PC function. No Web Root security software. I do not wish to deal with these people anymore. Note all their other Revdex.com complaints. I just want refund.
Sincerely,
[redacted]

very fast getting computer up & running ,with security in place. ech Joseph B[redacted] very courteous & knowledgable.

excellent services

Complaint: [redacted]
I am rejecting this response because: Removing my phone number from the database doesn't prevent these unethical tactics for sales to be used against...

unsuspecting people who are not tech savvy. An investigation into their sales practices should be reviewed.
Sincerely,
[redacted]

Joseph B[redacted] has been extremely helpful in explaining everything to me and in resolving my problems. This also includes the setup of my laptop computer.

Revdex.com
[redacted]
PLEASE INFORM MR PAQUETTE THAT HIS REFUND WAS REFUNDED A WHILE BACK AND IF THEIR IS A PROBLEM TO CONTACT HIS BANK BECAUSE THE FUNDS WERE TAKEN FROM OUR COMPANY.
THANKS
CUSTOMER SERVICE
GEEK SUPPORT LIVE

Sarina C[redacted] has been very helpful explaining the issue I had. She has cleaned my computer and once again explained the process. Very professional and helpful. Thank You.
Regards,
[redacted] .

Revdex.comID#[redacted]Dear [redacted]:We have no record of calling Daytime Phone: ###-###-#### and its not there in our database as well. However as a precautionary measure, the number has been added to our Do Not Call list. Respectfully yours,Customer ServiceGeek Support Live

Revdex.com
ID#[redacted]
DEAR [redacted]::
THIS PERSON'S PHONE NUMBER HAS BEEN REMOVED FROM OUR DATA BASE.
THANK...

YOU,
CUSTOMER SERVICE
GEEK SUPPORT LIVE

Revdex.comID#[redacted]
Dear [redacted]:
We have added this number to our Do Not Call List....

 We apologize for any inconvenience caused.
Sincerely yours,
Customer Service
Geek Support Live

Complaint: [redacted]
I am rejecting this response because: The payment made was processed by the same person that charged me additional monies. The business takes no responsibility but there is a connection between the business and the employee who somehow was able to contact me as a result of my association with the business. At the point that my [redacted] charge could not allegedly be processed additional payments were made via money gram and or [redacted], only to find out later the charge to [redacted] had gone through.
I have only been contacted by one person representing the business through telephone solicitation. The business claims it does not operate in this manner. I fail to understand how a charge was made and processed by the same person and the business has record of the transaction but not of the employee. It is obvious that I have been swindled, but someone at the business is supplying customer information to an outside source that hold people and their computers hostage until payments are made. I feel very strongly that my complaint does not stand alone.  
Sincerely,
[redacted]

Took up too much time.

Revdex.comID#[redacted]
Dear [redacted]:
background-color: rgb(255, 255, 255);">We have added Daytime Phone: ###-###-####
Evening Phone: ###-###-#### to our Do Not Call list.  They will not hear from our company again.
Respectfully yours,
Customer Service
Geek Support Live

Revdex.comID#[redacted]Dear [redacted]:Kindly, call our customer service for service cancellation and we shall be happy to assist you.Respectfully yours,Customer ServiceGeek Support Live

Revdex.com
ID#[redacted]
Dear [redacted]:
We can only help someone if they call our numbers that are submitted to them and its the same numbers we have had for over 4 years.  If anyone ask for help or assistance we only use these numbers and we have many technicians willing to assist them.
We also send everyone a brochure and welcome letter with the same numbers printed on each package.  I can only say we can't please the world but we do please thousands of customers with very little problems.  i can only reiterate FOR REFUND KINDLY CALL THE SAME NUMBERS GIVEN AND WE WILL HELP YOU.  
Respectfully yours,
Customer Service 
Geek Support Live