GM Financial

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find the response confusing to me. Did the response meant that if I paid the remaining payments for the lease to complete payments, didn't pass the mileage limit, and passed on the inspection report, all I have to pay is the disposition fee? Is this what the response meant? If yes, I will be more than happy to pay for the disposition feeI just want to confirm this in writingNo early additional termination fee since NOBODY told when I inquired about itThey all (dealerships and GM Financial) that no additional charges would be incurred.
Regards,
*** *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I accept the reaponseI have spoke with them this morning about this matter
Regards,
*** ***

May 16,
Re: *** ***
Complaint ID: ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comAt this time, GM Financial is currently reviewing your accountPlease allow additional time for your request to be
reviewedOnce the review has been completed, a response will be communicated to you via regular mailShould you have any questions while we review your account, please feel free to contact GM Financial at ###-###-####
Sincerely,
GM Financial

Complaint: ***
I am rejecting this response because: Stating a bills or statements were sent out to my address of record is a fabricated lieI have had GM Financial for over consecutive years, including presently with another car lease and they are infamous for sending out bills AND calling your number on recordThey never sent a final bill whatsoever. Additionally, As of August 1st, GM Financial states the account is days oldThis would put the account notice as a start date in MAY 2017, yet again, GM Financial states they sent out a letters in October, nearly months after they allegedly sent out a bill Still also, ironically not one phone call or voicemail ever in months this supposed bill and past due bill was sent.It's time they forward this information to their General Counsel or their Chief Compliance Officer to avoid litigationThey insist on giving excuses and the same redundant generic answers As an attorney myself, why wouldn't I pay a $bill when its due yet pay $a month on-time with my current lease with GM Financial.It is time for GM Financial to answer in a court of law Revdex.com- I thank you for your all your efforts
Regards,
*** ***

November 10,
Re: Complaint ID: ***
*** * ***
Dear Mr***,
Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
On January 14, 2011,
you signed a Retail Installment Sale Contract (“Contract”) for a Lincoln MKZ in the amount of $25,at an interest rate of 17.95%Within the agreement, you agreed to a repay the loan in monthly installments in the amount of $per month, beginning February 28, The contract is a simple interest contract which means interest accrues daily on the unpaid principal balanceIf all payments are paid by the due date, the account would be paid in full on the Contract maturity date
In review of your account activity and payment history additional interest accrued over the life of the loan due to payments being made after the scheduled due date, and deferments that were processed at your requestUpon maturity of your account on October 15, 2017, the remaining balance became due in fullOur Expired Loans Department will work with you on making arrangements or rescheduling the remaining balance
Our records reflect a payment history was mailed to your address of record on September 22, If you have any further questions or require additional assistance, please feel free to contact our GM Financial at 1-***
Sincerely,
GM Financial

My position has not changed on this matter either in addition I will be advising my legal counsel if I do not receive my titleApparently all GM must provide to prove anything is their own creation I have proven they did not send any correspondence to the correct address and that they did possess the correct address from the beginning of the loan I thus far have received no proof that I was notified of a balance due on a loan I was informed was paid in full years ago I therefore think this complain will have to be marked as unsolved by the Revdex.com Thank you Revdex.com for your help

April 17,
Re: Complaint ID: *** *** ***
Dear Mr***,
Thank you for the correspondence sent to the Revdex.com I have reviewed your concerns and would like to provide the following information
On October 23, you entered into a Closed End Motor Vehicle Lease Agreement for the Cadillac ATS As outlined in the lease agreement, you are responsible for excess wear and use, excess mileage charges as described within the Lease Total termination charges are calculated after the Lease Termination Inspection is done to the vehicle
The inspection reports the following: Wear & Tear of $and Excess Wear & Tear of $1,
An itemized list of the excess wear and tear charges and pictures can be viewed at https://autovinlive.com/Login by entering the vehicle identification number and account numberWear & Tear Details
Should you have any further questions or require additional assistance, please feel free to contact Lease Customer Service at ###-###-####
Sincerely,
GM Financial

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

October 26,
RE: Complaint ID: *** *** ** ***
Dear Mr***,
Thank you for the additional correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is
requiredAt your earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial

Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
GM Financial has reviewed your concerns regarding calls made to the telephone number of ###-###-#### and has submitted a request to have your
contact information placed on a Do Not Call list to ensure no further calls will be made
GM Financial takes all complaints seriously and we appreciate you bringing this matter to our attention, and apologize for any inconvenience this may have caused
Should you have further questions or require any additional assistance, please feel free to contact me directly at the number listed below

Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to provide the following information Should you have any further questions or require additional assistance with regard to this matter, please contact Customer Service at 1(800)284- Sincerely, GM Financial

April 6,
Re: Complaint ID: *** *** *** *** ***
Dear Mrand Mrs***,
Thank you for the correspondence sent to the Revdex.comAt this time, GM Financial is currently reviewing your account for resolutionA full response
will be issued once the review has been completed
Sincerely,
GM Financial

September 5,
Re: Complaint ID: ***
Brandi Van Oosten
Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
On June 15, 2009, you signed a Retail Installment Sales Contract for the Nissan Versa in the amount of $19,at an interest rate of 24.00%Within the agreement, you agreed to repay the loan in monthly installments in the amount of $per month, beginning July 30, The contract is a simple interest contract which means interest accrues daily on the unpaid principal balanceIn review of the account activity and payment history, more of your monthly payments were applied to accrued interest due to payments being made after the scheduled due date which resulted in the unpaid principal balance that remains today If all payments are paid by the due date, the account would have been paid in full on the contract maturity date
Please note that throughout the time that the account has been active, eight deferments have been processed per your request for the months of January and February of 2010, September and October of 2010, June and July of and July and August of Deferments are used to assist customers in bringing their accounts currentPlease understand that deferred and delinquent payments cause additional interest to accrue
Please understand that GM Financial is required to report truthful and accurate information to the credit reporting agenciesOur research concludes that the account status and account payment history have been reported to the credit agencies with accuracyAs a result, we are unable to make any changes or deletions
For your review, a detailed payment history, copy of your retail installment contract and the last five billing statements will be sent by mail to your address of recordShould you have any further questions or require additional assistance regarding this matter, please feel free to contact GM Financial directly at (877) 203-
Sincerely,
GM Financial

December 28,
Re: Complaint ID: ***
*** ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
Please be
advised that a refund has been requested and is being processedA check in the amount of $was sent on December 22, via regular mailPlease allow to business days from the time the check is issued for it to be received
Should you have any additional questions regarding this matter please feel free to contact Lease Customer Service at ***
Sincerely,
GM Financial

Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to provide the following information.GM Financial is currently researching this matterA response will be issued when the research has been completed.Sincerely,GM Financial

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Complaint: ***
I am rejecting this response because: if you update the comments from pending to resolved I will be happy with that
Regards,
*** ***

As I informed the agent that I spoke with on 5/the notice that was sent out in Jan was for past due bal during the time when I was having to replace a transmission on a car that I had just purchased in which was sold to me knowingly by the dealership with a bad transmission in which Gm financed.During this time I pleaded for arrangements due to the circumstance not being my fault.I was denied for over 2mos because according to gm the loan was too new.The loan was also too new to have to replace a transmission as well.If GM did not hold any responsibility they would have not paid any amount towards replacing the transmission.My account would have not went into repossession status if I was not deceived during the purchasing process.So with that being said, that first repossession status that the account went in should not count towards me.That entire situation turned my household and finances upside down and I am still feeling and living the effects of it.I am rejecting this response from Gm and will be consulting with a consumer attorney.This has caused and is still causing me financial,mental and physical trauma.Im in jeopardy of losing my home,my credit card bills fell behind as well as other things due to this ring of deception by the dealership and GM.GM should do a better job at screening before they finance a car

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
Lorraine *** account #*** ss# ***

May 5,
Re: Complaint ID: ***
*** ***
Dear Ms***,
Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
Please be advised, GM Financial has submitted an update and forwarded the proper documentation to all three major credit bureaus to ensure the March 15, installment is reported as currentThe bureaus generally reflect the updated information within 30-days, if an update was required
As stated in the contract (See Page 2, Section under Default, Repossession and Other Remedies), If you are in default we may take (repossess) the VehicleYou will pay our reasonable expenses of taking these actions as the law allowsIt was required for the repossession agent to cut a new key in order to take possession and access the vehicleIn an effort to resolve this matter, we will process a courtesy waiver for the key fee
Should you have any further questions or require additional assistance, please feel free to contact GM Financial at ***
Sincerely,
GM Financial