GM Financial

January 12,
Re: Complaint ID: ***
? ? ? ? ? *** ***
Dear Mr***,
Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
As you are not a party to the lease agreement, GM Financial is unable to discuss account specific information without consent from the account holder
We apologize for the poor level of service you feel you have received Please be assured that GM Financial gives customer service a high priority and is totally committed to achieving excellence
Should you have any further questions or require additional assistance with regard to this matter, please have the account holder contact our Lease Customer Service department directly at ***
Sincerely,
GM Financial

Thank you for forwarding the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information.GM Financial has not changed its position regarding this matter and maintains that these funds were reversed back to your financial institution on January 19, Per Bluebird, these funds should have been credited back to your account in approximately eight business days from that dateThe statement you continue to provide to GM Financial does not cover this timeframeAs we have previously explained to you, if these funds have not been credited back to your account you will need to dispute the missing funds through BluebirdGM Financial cannot apply funds to your account it does not haveShould you have any further questions or require additional assistance, please contact Customer Service at ###-###-####.Sincerely,GM Financial

December 18,
RE: Complaint ID: *** ? ? ? ? ? *** ***
Dear Ms***,
Thank you for the additional correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is
requiredAt your earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial

Complaint: ***
I am rejecting this response because:
My SSN is ***I don't have an account number to provide to you .someone has used my SSN, have know idea how to remove this account from my? credit reports
Regards,
*** ***

July 13,
Re: Complaint ID: ***
? ? ? ? ? *** ***
Dear Mr***
Thank you for the correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
On September 30, 2014, you
entered into a Retail Installment Sale Contract (“Contract”) with *** *** *** for the Nissan Xterra in the amount of $14,at an interest rate of 21.00%Within the agreement, you agreed to repay the loan in monthly installments in the amount of $per month, beginning November 14,
On April 9, 2017, the vehicle was involuntarily repossessed, as allowed by the contractAt this time the account was days past duePlease be aware, numerous efforts were made to contact you regarding the status of your accountThe account history was reviewed thoroughly and it has been determined that the handling of the account, including repossession, was in compliance with all state and federal laws
The “Notice of Right to Redeem” and the “Notice of Our Plan to Sell Property” were mailed to your address of record on April 11, These notices explained what you would be required to pay in order to redeem your vehicleThe vehicle was sold at auction on May 19, 2017; the statutorily required “Deficiency Calculation” letter was mailed to the address of record on June 2, to inform you of the remaining balance owed after sales proceeds were deducted
GM Financial is required to report truthful and accurate information to the credit bureau reporting agenciesOur research concludes that the account status and payment history have been reported to the credit agencies with accuracy; and as a result, we are unable to make any changes or deletions to the credit bureau reporting of your account
Included for your review is a copy of the Contract and Account Payment HistoryIf you have any further questions or would like to discuss arrangements on the remaining balance, please contact GM Financial at ###-###-####
Sincerely,
GM Financial

My reason for rejecting the response is that GM financial ? never told me or explain that only certain percentage ? of my payment towards the car was going towards the car payment GM financial is trying to defraud meIt's unfair how GM financial is operating their business, ? it's very unfair and frustarting to consumers? Revdex.com please look more in to this matter?

Thank you for the additional correspondence sent to the Revdex.com
Please be advised additional information is required to research this matterFor further assistance, please feel free to contact GM Financial’s Bankruptcy department at ###-###-####
Sincerely,
GM Financial

January 26,
Re: Complaint ID: ***
? ? ? ? ? ? *** ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your
earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial

March 9,
Re: Complaint ID: ***
? ? ? ? ? ***? ***
Dear Ms***,
Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to provide the following information
Our records reflect there was only one transaction in the amount of $made on November 30, GM Financial received a returned payment from your financial institution as “stop payment”Please note that Western Union Speedpay at its discretion may attempt to resend or represent the entry up to two (2) additional times
As previously explained, the current outstanding balance is $and is good until March 20, Please note the payoff quote is subject to change if the payoff expires, changes to the account payment history occur or fees assess to the account
Should you have any further questions or require additional assistance with regard to this matter, please contact Customer Service directly at ###-###-####
Sincerely,
GM Financial

I have attached a copy of billI was told my due date it always 13thEven if I use days to pay, I am due 13th so, how can I be days late, even if I'm paying the previous month on next due datI'm not days and May says thatI have just mailed June's payment outI have had a change in income and new business is slow so paying as my payments come in prior to daysPlease fix my account and credit.Regards,? *** ***

Thank you for the correspondence sent to the Revdex.com I would like an opportunity to address your concerns; however, additional information is required At your earliest convenience, please forward me your social security number and/or account numberUpon receipt of this
information I will research this matter
Sincerely,
GM Financial

Thank you for the documentation you provided? For the record,d I did not receive the letter you enclosed dated June 15, which would have certainly prompted me to contact you at that point? On the billing statements where they refer to the deferments as? possibly resulting in a higher final payment, the language is that of a predatory lender covering up what should be unlawful lending and underwriting practices when ? possibly resulting in a higher final payment equates to $3,after you would have been repaid the amount of the $20,loan in full AND interest equal to the amount of the loan.? ? If all GM Financial can offer is some other outlandishly ridiculous repayment terms from your Expired Loan Department,? ? then I consider your response unacceptable? I hope the Revdex.com reviews this complaint at length and posts it on its website under GM Financial, Fort Worth, TX so all consumers can become aware of your practices? For my part, I will post your practices, along with a copy of my payment records on facebook, twitter and all other social media and consumer outlets? I will also contact my State Attorney General's Office along with the Texas State Attorney General's Office where your offices are located? Hopefully there is already a class action suit against you that I can join in? ?

Complaint: ***
Michael E *** *** P *** ***
Regards,
*** ***

Your answers to customers are unbelievableWhy can no one give a straight answer, all you do is repeat the same thing again and againI will be contacting the VENTRRANS ADMINISTRATION AND ALSO THE ATTORNEY GENERALS OFFICEI asked you to please not send me your customer service number again, because all they are is rude to meI would appreciate a phone call from someone who can give me some answers about why this happenedAlso, why I cannot get any answers from anyone and why your customer service representatives can treat people the way they doHow it is fair that you can send an email for repossession the day before it is repossessed.?

March 9,
Re: Complaint ID: ***? ? ? ? ? ? *** ***
Dear Mr***,
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest
convenience, please forward me your social security number and or full account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial

March 6,
Re: Complaint ID: *** ? ? ? ? ? *** ** ***
Dear Mr***
Please understand that GM Financial is unable to provide additional information without an authorization and consent form signed by our customerYou may have Mrs*** contact Customer Service at ###-###-#### to discuss this matter further
Sincerely,
GM Financial

Complaint: ***
I am rejecting this response because:? I already requested GM Financial to fix my credit reporting as it has damaged my credit and GM Financials has failed and as per Fair Credit Reporting Act (FCRA) I am going to dispute the accuracy of this item directly to the credit reporting agencies and have a FCRA case against GM Financials.GM financial has failed to provide any proof of notice and recordings of payment reminder/ collection notices and I would also report it to state on unfair and deceptive practices statutory law and also to consumer protection office that GM Financial has violated section 1681-2(a) of the Fair Credit Reporting Act.? This is totally unfair and not acceptable and I have full rights to get justice!? ?
Regards,
*** ***

Thank you for the correspondence sent to the Revdex.comGM Financial has reviewed your concerns and would like to provide the following information
Please be advised that the repossession company that you referenced is an independent contractor and is licensed as suchAny claims
against their company will need to be addressed directly with their company and/or licensing authority
Should you have further questions please contact GM Financial at ###-###-####
Sincerely,
GM Financial

Complaint: ***
I am rejecting this response because:
Regards,
*** ***
I am not familiar with the attachment sent? I am just requesting that GM Financial remove this account from all three of the bureaus.?

April 5,
Re: Complaint ID: *** ? ? ? ? ? *** ** ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your
earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial