GM Financial Reviews (4045)
GM Financial Rating
Address: P.O. Box 9000, Lutherville, Maryland, United States, 21094
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November 10,
Re: Complaint ID: ***
? ? ? ? ? *** ***
Dear Mr***,
Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
Our records indicate a refund check in the amount of $1,was sent via FedEx tracking# ***According to FedEx, this check will be delivered by November 13,
If you have any additional questions regarding this matter please feel free to contact GM Financial at ***
Sincerely,
GM Financial
January 12,
Re: Complaint ID: ***
? ? ? ? ? *** ***
Dear Mr***,
Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
As you are not a party to the lease agreement, GM Financial is unable to discuss account specific information without consent from the account holder
We apologize for the poor level of service you feel you have received Please be assured that GM Financial gives customer service a high priority and is totally committed to achieving excellence
Should you have any further questions or require additional assistance with regard to this matter, please have the account holder contact our Lease Customer Service department directly at ***
Sincerely,
GM Financial
Thank you for the documentation you provided? For the record,d I did not receive the letter you enclosed dated June 15, which would have certainly prompted me to contact you at that point? On the billing statements where they refer to the deferments as? possibly resulting in a higher final payment, the language is that of a predatory lender covering up what should be unlawful lending and underwriting practices when ? possibly resulting in a higher final payment equates to $3,after you would have been repaid the amount of the $20,loan in full AND interest equal to the amount of the loan.? ? If all GM Financial can offer is some other outlandishly ridiculous repayment terms from your Expired Loan Department,? ? then I consider your response unacceptable? I hope the Revdex.com reviews this complaint at length and posts it on its website under GM Financial, Fort Worth, TX so all consumers can become aware of your practices? For my part, I will post your practices, along with a copy of my payment records on facebook, twitter and all other social media and consumer outlets? I will also contact my State Attorney General's Office along with the Texas State Attorney General's Office where your offices are located? Hopefully there is already a class action suit against you that I can join in? ?
December 18,
RE: Complaint ID: *** ? ? ? ? ? *** ***
Dear Ms***,
Thank you for the additional correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is
requiredAt your earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial
Complaint: ***
I am rejecting this response because:? I already requested GM Financial to fix my credit reporting as it has damaged my credit and GM Financials has failed and as per Fair Credit Reporting Act (FCRA) I am going to dispute the accuracy of this item directly to the credit reporting agencies and have a FCRA case against GM Financials.GM financial has failed to provide any proof of notice and recordings of payment reminder/ collection notices and I would also report it to state on unfair and deceptive practices statutory law and also to consumer protection office that GM Financial has violated section 1681-2(a) of the Fair Credit Reporting Act.? This is totally unfair and not acceptable and I have full rights to get justice!? ?
Regards,
*** ***
Complaint: ***
Michael E *** *** P *** ***
Regards,
*** ***
Thank you for the correspondence sent to the Revdex.comGM Financial has reviewed your concerns and would like to provide the following information
Please be advised that the repossession company that you referenced is an independent contractor and is licensed as suchAny claims
against their company will need to be addressed directly with their company and/or licensing authority
Should you have further questions please contact GM Financial at ###-###-####
Sincerely,
GM Financial
Thank you for the additional correspondence sent to the Revdex.com
Please be advised additional information is required to research this matterFor further assistance, please feel free to contact GM Financial’s Bankruptcy department at ###-###-####
Sincerely,
GM Financial
Complaint: ***
I am rejecting this response because:
My account number is *** and I have all the necessary documents needed to support my complaint
Regards,
*** ***
Complaint: ***
I am rejecting this response because I cannot get a duplicate title from the NJ Motor Vehicle Commission until I receive a SIGNED release of lien from GM Financial.? I have only been given an UNSIGNED one.? I need another SIGNED release of lien from GM Financial
Regards,
*** ***
Thank you for the correspondence sent to the Revdex.com I would like an opportunity to address your concerns; however, additional information is required At your earliest convenience, please forward me your social security number and/or account numberUpon receipt of this
information I will research this matter
Sincerely,
GM Financial
April 5,
Re: Complaint ID: *** ? ? ? ? ? *** ** ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your
earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial
October 25,
Re: Complaint ID: ***
*** ***
Dear Ms***,
Thank you for the additional correspondence sent to the Revdex.comI have reviewed your concerns and would like to offer the following information
Please be advised as the refund was sent by regular mail, a tracking number is not available
GM Financial takes all complaints seriously and we appreciate you bringing this matter to our attention, and apologize for any inconvenience this may have caused
Should you have any further questions or require additional assistance, please feel free to contact Customer Service directly at ***
Sincerely,
GM Financial
Complaint: ***
I am rejecting this response because:
Regards,
*** ***
I am not familiar with the attachment sent? I am just requesting that GM Financial remove this account from all three of the bureaus.?
March 6,
Re: Complaint ID: *** ? ? ? ? ? *** ** ***
Dear Mr***
Please understand that GM Financial is unable to provide additional information without an authorization and consent form signed by our customerYou may have Mrs*** contact Customer Service at ###-###-#### to discuss this matter further
Sincerely,
GM Financial
My reason for rejecting the response is that GM financial ? never told me or explain that only certain percentage ? of my payment towards the car was going towards the car payment GM financial is trying to defraud meIt's unfair how GM financial is operating their business, ? it's very unfair and frustarting to consumers? Revdex.com please look more in to this matter?
Complaint: ***
I am rejecting this response because:? It is not a true response? in regards to my issue? -? the personnel at GM? Financial? are simply replying to let me know they are reviewing my complaint and that an answer will be sent as soon as the review is completed.? This is the same tactic they used when they did not respond to the insurance claim - they gave me the run around until the car was sold.? I wish to keep this complaint with the Revdex.com active/open until a true response is received that reflects a sincere, honest, fair? review
Regards,
*** ***
March 9,
Re: Complaint ID: ***? ? ? ? ? ? *** ***
Dear Mr***,
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your earliest
convenience, please forward me your social security number and or full account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial
January 26,
Re: Complaint ID: ***
? ? ? ? ? ? *** ***
Dear Ms***,
Thank you for the correspondence sent to the Revdex.comI would like an opportunity to address your concerns, however additional information is requiredAt your
earliest convenience, please forward me your social security number and or account numberUpon receipt of this information I will research this matter
Sincerely,
GM Financial
I have attached a copy of billI was told my due date it always 13thEven if I use days to pay, I am due 13th so, how can I be days late, even if I'm paying the previous month on next due datI'm not days and May says thatI have just mailed June's payment outI have had a change in income and new business is slow so paying as my payments come in prior to daysPlease fix my account and credit.Regards,? *** ***