Guzu, Inc.

Device is still in the process of being tested. Check will be sent once approved.

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].  I have sent further emails but have gotten no response.  What next steps can I take?Sincerely,[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  I received my device back from the company after several emails and...

pressure.
Sincerely,
[redacted]

At this time, I have been contacted...

directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
They still have not sent me my money.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

This customer has been paid in full via [redacted] in the amount of her order. [redacted] unique transaction ID number is [redacted]. This has been resolved appropriately.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...

because:

The company said they mailed me my new check and to allow 3-5 days, but I have not received any check and it's been over 3 weeks. I want my check and tracking number to view my check shipping as they promised.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

The Payment for this order was made via [redacted] on 9/* at 9:39am. Thank you

Pay in full by money order. tracking number is[redacted]. Thank you

Hello
Check was mailed out and the tracking number is:
tracking [redacted]
Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved...

because:

[Your Answer Here]
 The company has not sent a legitimate [redacted] or tracking number that is [redacted] or [redacted] certified.  If you evaluate the complaints submitted repeatedly by other consumers, you will see this is their normal routine to try and through agencies off their scam trail and keep taking the consumer through hoops, never actually making good on the promise to send the legitimate funds.  Further action needs to be taken against at this business to prevent consumer fraud. 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

We need the customers order number to be able to provide assistance. 
Thank you

I initially thought Guzu would be a reputable company and trust worthy. Boy was I wrong! I sent in two used iPhone 6 along with one iPhone 6+. They gave me a fair quote and instructed me that I would be receiving payment via [redacted]. After over a month of emailing Lindsey Y[redacted], I was informed I would receive payment in 2-3 days. 6 weeks later I have no phones and ZERO response from the company as to why they never paid me. Given my chain of emails and correspondence I am tempted to reach out to law enforcement. I will be seeking legal counsel and taking the necessary steps to recoup my loss. Given the D- company rating and multiple negative reviews on [redacted] I am less then optimistic.

At this time, I have been contacted directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved...

because:
They keep sending me this excuse letter, but never pay.  Since July:
[redacted] 
[redacted]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

At this time, I have been contacted...

directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
 
I have been told that the payment is coming again, but still have not seen any indication that the statement is being followed up on. I keep getting blanket responses about the issue has been resolved and payment is coming. 
 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

check was mail on 12/**/15

Revdex.com:At this time, my complaint, ID [redacted] regarding Guzu, Inc. has been resolved.
(By clicking "OK", your complaint will be closed as...

Resolved.)
Sincerely,[redacted]

We will have a replacement check sent this week with tracking to this customer.

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].
Additionally, I have tried to contact Guzu through email and phone with no results.  Emails sent have been attached.  Am...

interested in pursuing available legal remedies as this is essentially fraud and theft across state lines.Sincerely,[redacted] ###-###-####
[redacted]