Guzu, Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been...

resolved.
Sincerely,
[redacted]

I’m sorry, but it seems that this complaint slipped through the cracks. This order was paid on 9/**/2014. Please let me know if you need anything else.
Best
_______________________________
[redacted]
[redacted]
[redacted]
[redacted]
[redacted]

Replacement check was sent out on 12/* and received by customer on 12/*. [redacted] tracking number [redacted]

Check was mailed out on 12/**/15. Thank you, Happy New Year

Hello
Replacement check was sent and tracking [redacted]

With all due apologies, I could not match the name or the email to any order in 2015 or 2016. Please provide me with the order number so I can follow up.  Thank you

A money order will be sent to this customer to cover the bounce and fees charged.

Payment for this order was put through today, 10/**. We are sorry for the delay.
Guzu.com

Replacement money order being sent 1/**. [redacted] tracking number is [redacted].

At this time, I have been...

contacted directly by Guzu, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here] I received a check dated 8/**/2015 in the mail 10/*/2015. The check was issued by [redacted], I am also a customer of [redacted], so I took the check in to the branch, but they were unable to cash the check due to no funds in Guzu's Bank account. Stated there was a "warning" not to honor checks written by Guzu. So I am still out an ipad/$210.00.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID...

[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I received a legal copy of the check from [redacted] a few days later, which I took to a teller and deposited, who assured me that Guzu had sufficient funds in their account this time, so I thought issue was resolved. However, I just got an email from [redacted] saying that the check (legal copy) was AGAIN returned due to lack of sufficient funds - so I need to send a message back to Guzu with this information through the Revdex.com portal, as that is the only way Guzu seems to get back to me. 
Sincerely,
[redacted]

Revdex.com:
At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].
Sincerely,
[redacted]

Hello
Check was mailed out and tracking number is :
tracking [redacted]

Replacement money order being sent 1/**. USPS tracking number [redacted]

Payment for this order has been made today.

Money order will be sent by 8/**.

Revdex.com:At this time, I have not been contacted by Guzu, Inc. regarding complaint ID [redacted].Sincerely,[redacted]

Payment was sent in via chase autopay today 2/*/16. Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The check that I had received was rejected by my bank, and I was charged an additional $12 fee from my bank because of a returned check.  
Sincerely,
[redacted]