This e-mail is to acknowledge receipt of your correspondence from Pamela K[redacted] – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been mailed directly to the consumer on December **, 2015. In order to...
protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at [redacted], ext. [redacted]. Sincerely, Daniel E Q[redacted] Executive Office
This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response was provided verbally to the customer on October *, 2015 In order to protect...
consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at [redacted], ext. [redacted]. Sincerely, Jose H[redacted] Executive Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10946664, and find that this resolution is satisfactory to me.
Sincerely,
Dawn [redacted]Just to add, the Evil Queen was not part of the orig series. I only order the 4. When you look online, the evil queen is seperate. They just "assumed" that I ordered the 4, I would want this. Thank you for all your assistance!!
June 27, 2017 Ms. [redacted] ...⇄ Assistant Manager Direct Retail Services Revdex.com 330 North Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: [redacted] Case # [redacted] Account # [redacted] Dear Ms. [redacted] We are in receipt of your letter dated June 24, 2017 regarding Mr. [redacted]’ rebuttal. We understand that Mr. [redacted] does not want his checks reprinted therefore we have refunded the amount he paid, $10.94. He can expect to see this post on his credit card account within 3-5 business days. We have also sent a return label to Mr. [redacted] so he can return the checks. Should Mr. [redacted] need anything else, he can contact us below. Thanks. Sincerely, [redacted] Client Services 866-[redacted]
Complaint: [redacted]
I am rejecting this response because: Sorry, but I am not ready for this matter to be closed, my mom has memory problems, and does not remember ordering the cats. They are cheap, and not worth the money she paid for them. She was very confused by all the bills, and had no way to call anyone, until I stepped in to help. She needs the other refunds for the other cats, or I will explore my other options. I know there are tons of complaints against bradford and [redacted]. She is a senior and was taken advantage of. I will also contact the AG of IL.
Sincerely,
[redacted]
December 19, 2016 Ms. Esther [redacted] ...⇄ Assistant Manager Direct Retail Services Revdex.com 330 North Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: Mr. Scott [redacted] Commerce City, CO 80022 Case # [redacted] Account # [redacted] Dear Ms. [redacted]: We are in receipt of your letter, dated December 16, regarding Mr. [redacted] complaint. We are deeply sorry for disappointing Mr. [redacted]. His order has been canceled and as an apology for following through with his order, we’d like to mail a gift certificate so he can use it on a future purchase. We would be happy to personally help him shop in the future to ensure valid ship dates and order confirmation. Again, we are so sorry for disappointing him. Thank you for bringing this matter to our attention. Sincerely, Kelsey [redacted] Client Services 877-903-1696
This is in response to the complaint from [redacted] Case No. [redacted]. We take consumer feedback seriously. We’ve reviewed the concerns and a detailed response was mailed to the consumer on October 31, 2017. In order to protect consumer privacy, the consumer has been advised they have the option...
to share the response directly with you. If you or the consumer has questions, please call us at ###-###-####. Our office hours are Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Central Time.Sincerely, Executive Office
April 20, 2017 Ms. Esther [redacted] Customer Relations Advocate Revdex.com 330 N. Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: Theresa...
[redacted] ...⇄ [redacted] ...⇄ New Cambria, MO. 63558 Case # 12111698 Account # [redacted] Dear Ms. [redacted]: We are in receipt of your notification, April 19, 2017, regarding Ms. [redacted]’s complaint. Our records show that we received an order for 4 boxes of Bradford Exchange Checks in the “Blue Safety” check design on April 7, 2017 in Ms. [redacted]’s name via the Bradford Exchange website. Our website is 100% secure utilizing a secure server and the industry standard Secure Sockets Layer (SSL); an advanced encryption technology, to provide the highest level of security for personal and financial information as it comes to us via the Internet. This state-of-the-art security technology means that all sensitive information entered during the personalization process, and during checkout, is encrypted to deter interception by third parties. We are proud to have been formally certified, and the VeriSign Secured Seal is assurance that our Web site is authentic, that customers are in direct communication with bradfordexchangechecks.com, and that all transactions are secured by SSL encryption. This means that the information our clients enter cannot be viewed or altered by anyone, and is transmitted directly to our check printers system exactly as the client enters it. For this reason, we request that all of the ordering and account information be verified before completion of the order. In addition, chec[redacted] account numbers are different lengths and our website allows up to 14 numbers to be entered into the field for the account number. Because we request that our clients verify all account information prior to completing their orders, and have implemented Checkout guidelines, we do not arrange for a rerun of the checks in cases of customer error. This information was relayed to Ms. [redacted] when she spoke with an agent on April 18, 2017, and was given in an e-mail examples of the policy and where it is stated. If you visit this link https://www.bradfordexchangechecks.com/cs/customerService-faqOrderInfo.jsp#q15 you can see that in our “Customer Service FAQ” section under “Return and Refund Policy” is states: Q: What is your return and refund policy? A: If you are not completely satisfied with the manufacturing, quality or delivery of your personal checks and accessories and would like to return your item(s) for a refund, please call Customer Service at 1-866-285-2334 or contact us online as soon as possible for further direction and approvals. If the error is ours, we will gladly accept returns and provide a full refund within 30 days of purchase. Since Ms. [redacted] entered the order herself, and our system cannot change the information that is submitted, we are unable to rerun the checks for free, however, on a one-time basis, and as a matter of good client relations, we can offer to arrange for Ms. [redacted] to receive a corrected order of checks at the same low introductory price as her original order. To accept this offer she should contact us directly at the number below; or if she wishes to receive a refund, for instructions on how to return the checks. I have ordered a pre-paid postage label so she may return her checks at no cost to her. We understand her situation and she may keep the original checks until it is convenient for her to return them. If Ms. [redacted] has any other questions or to order the reprint, she can contact us directly; our toll free number is 877-903-1696; our hours are Monday through Friday, 7:00 a.m. to 6:00 p.m. (CT). Thank you for bringing this matter to our attention. Please do not hesitate to contact us if we may be of service in the future. Sincerely, Tofer [redacted] Client Services
[redacted] ...⇄ Assistant Manager Direct Retail Services Revdex.com 330 North Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: MARLENE [redacted] [redacted], CA 95973-9129 Case # [redacted] Account # [redacted] Dear Ms. [redacted]: We are in receipt of your letter, dated March 5, 2017 regarding Ms. [redacted] complaint. The charges Ms. [redacted] is seeing are attributed to the size 6.5 Mickey Mouse ring that was shipped. She initially ordered a size 7.5 and it was returned for a refund so that she could purchase a smaller size. We credited her credit card on 1/30/2017 for the first ring. On the same day, a new order for a size 6.5 was processed and her card authorized $40.24. Additionally, $40.24 was taken out on 2/3/2017 and 3/3/2017. If Ms. [redacted] also returned the size 6.5, we request that she let us know and we can refund her. Otherwise, if Ms. [redacted] wants to keep the product, automatic withdrawals will continue until the product is paid off. If Ms. [redacted] has any other questions, we request that she contact us below. She can call or email us to confirm that she wants to keep or returned the 6.5 and we can proceed with either a refund or continued payments. Thank you. Sincerely, Kelsey [redacted] Client Services 877-903-1696 Customer_inquiry@[redacted].com 9333 N. Milwaukee Ave, Niles, IL 60714
This e-mail is to acknowledge receipt of your correspondence from [redacted]– Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a verbal response was provided on February *, 2016. We consider this matter closed. In order to protect...
consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted]. Sincerely, La-Keisha P[redacted] Executive Office [redacted]
Complaint: [redacted]
I am rejecting this response because:This item was a gift and I am returning it for a refund. I donot have a death certificate. I have never dealt with a company such as this, who has no respect for a returned item that was a gift.
Sincerely,
[redacted]
...⇄ October 20, 2016 Ms. [redacted] Assistant Manager Direct Retail Services Revdex.com 330 N. Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: Ms. [redacted] ...⇄ Case #: [redacted] CHERRY STREET RD. �...⇄ Account #: [redacted], NY [redacted]-8886 �...⇄ ...⇄ Dear Ms. [redacted], We are in receipt of your letter dating October 19, 2016 regarding Ms. [redacted] complaint. We sincerely apologize for Ms. [redacted] poor experience with us. Her checks shipped out on 10/19/2016 and should arrive within 7-10 business days. We have waived the phone fee and cost of EZ Shield so the total cost of her purchase is $18.94. We appreciate you bringing this matter to our attention and should Ms. [redacted] need anything else, we request that she contact us at the information below. Thank you. Sincerely, [redacted] Client Services [redacted]
This is in response to the complaint from [redacted] – Case No. [redacted]. We take consumer feedback seriously. We’ve reviewed the concerns and a detailed response was mailed to the consumer on March **, 2017. In order to protect consumer privacy, the consumer has been advised they have the...
option to share the response directly with you. If you or the consumer has questions, please call us at ###-###-####. Our office hours are Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Central Time.Sincerely, Executive Office
January 4, 2016 Ms. [redacted] Direct Retail Services Revdex.com [redacted]
[redacted] RE: Mr. [redacted]
[redacted] Case # [redacted] Account # [redacted] Dear Ms. [redacted] We are in receipt of your email dated January 4, 2016 regarding Mr. [redacted] rebuttal. We can confirm that the second cuckoo clock Mr. [redacted] ordered has been refunded but will come so in the form of a check. He paid $40.38 on 12/21/15 and since we just performed the refund upon receipt of this first complaint on 12/31/2015, it does take several business days for a refund check to generate. The refund check should be cut on 1/5/2016 and Mr. [redacted] can expect to receive it within ten business days. He was informed of this on 1/3/2016 by our email customer service team as well. In the event that Mr. [redacted] wants to send back any and all product, we are e-mailing him a pre-paid return label so that he can do so at no charge. The email we are sending this is [redacted]. We appreciate him bringing this matter to our attention and should he have any other questions, we invite him to call us at [redacted] Thank you. Sincerely, [redacted]
[redacted] Client Services
December 31, 2015 Ms. [redacted] Direct Retail Services Revdex.com [redacted] RE: Mr. [redacted] Case # [redacted] Account # [redacted] Dear Ms. [redacted] We are...
in receipt of your email dated December 23, 2015 regarding Mr. [redacted] complaint. We are incredibly sorry to that Mr. [redacted] has had a poor customer service experience with us. We changed the product id# on this item during the time frame he ordered and reordered which added confusion to the situation. We have shipped two Wizard of Oz Clocks to Mr. [redacted] and he has paid for one in full and a partial payment for the other. We are refunded him the partial payment on the second clock and have mailed a pre-paid return label so that he can send the extra clock back at his convenience. We appreciate her bringing this matter to our attention and again, apologize for the situation. Sincerely, [redacted] Client Services
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11096982, and find that this resolution is satisfactory to me.
Sincerely,
Christina [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].Please find attached a copy of the final Chase letter received two days ago. Chase issued a refund of the money deposited into the fraudster's account. I'd like to clarify that while this complaint can be considered resolved we didn't get any monetary compensation for any damages deriving from Chase facilitating, allowing fraud and delaying the refund.Thank you
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
This e-mail is to acknowledge receipt of your correspondence from Pamela K[redacted] – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response has been mailed directly to the consumer on December **, 2015. In order to...
protect consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at [redacted], ext. [redacted]. Sincerely, Daniel E Q[redacted] Executive Office
This e-mail is to acknowledge receipt of your correspondence from [redacted] – Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a detailed response was provided verbally to the customer on October *, 2015 In order to protect...
consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at [redacted], ext. [redacted]. Sincerely, Jose H[redacted] Executive Office
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 10946664, and find that this resolution is satisfactory to me.
Sincerely,
Dawn [redacted]Just to add, the Evil Queen was not part of the orig series. I only order the 4. When you look online, the evil queen is seperate. They just "assumed" that I ordered the 4, I would want this. Thank you for all your assistance!!
June 27, 2017 Ms. [redacted] ...⇄ Assistant Manager Direct Retail Services Revdex.com 330 North Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: [redacted] Case # [redacted] Account # [redacted] Dear Ms. [redacted] We are in receipt of your letter dated June 24, 2017 regarding Mr. [redacted]’ rebuttal. We understand that Mr. [redacted] does not want his checks reprinted therefore we have refunded the amount he paid, $10.94. He can expect to see this post on his credit card account within 3-5 business days. We have also sent a return label to Mr. [redacted] so he can return the checks. Should Mr. [redacted] need anything else, he can contact us below. Thanks. Sincerely, [redacted] Client Services 866-[redacted]
Complaint: [redacted]
I am rejecting this response because: Sorry, but I am not ready for this matter to be closed, my mom has memory problems, and does not remember ordering the cats. They are cheap, and not worth the money she paid for them. She was very confused by all the bills, and had no way to call anyone, until I stepped in to help. She needs the other refunds for the other cats, or I will explore my other options. I know there are tons of complaints against bradford and [redacted]. She is a senior and was taken advantage of. I will also contact the AG of IL.
Sincerely,
[redacted]
...
December 19, 2016 Ms. Esther [redacted] ...⇄ Assistant Manager Direct Retail Services Revdex.com 330 North Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: Mr. Scott [redacted] Commerce City, CO 80022 Case # [redacted] Account # [redacted] Dear Ms. [redacted]: We are in receipt of your letter, dated December 16, regarding Mr. [redacted] complaint. We are deeply sorry for disappointing Mr. [redacted]. His order has been canceled and as an apology for following through with his order, we’d like to mail a gift certificate so he can use it on a future purchase. We would be happy to personally help him shop in the future to ensure valid ship dates and order confirmation. Again, we are so sorry for disappointing him. Thank you for bringing this matter to our attention. Sincerely, Kelsey [redacted] Client Services 877-903-1696
This is in response to the complaint from [redacted] Case No. [redacted]. We take consumer feedback seriously. We’ve reviewed the concerns and a detailed response was mailed to the consumer on October 31, 2017. In order to protect consumer privacy, the consumer has been advised they have the option...
to share the response directly with you. If you or the consumer has questions, please call us at ###-###-####. Our office hours are Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Central Time.Sincerely, Executive Office
I'LL CLOSE THE COMPLAINT UPON RECEIPT OF THE CHECK Complaint: [redacted]
I am rejecting this response because:
Sincerely,
[redacted]
April 20, 2017 Ms. Esther [redacted] Customer Relations Advocate Revdex.com 330 N. Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: Theresa...
[redacted] ...⇄ [redacted] ...⇄ New Cambria, MO. 63558 Case # 12111698 Account # [redacted] Dear Ms. [redacted]: We are in receipt of your notification, April 19, 2017, regarding Ms. [redacted]’s complaint. Our records show that we received an order for 4 boxes of Bradford Exchange Checks in the “Blue Safety” check design on April 7, 2017 in Ms. [redacted]’s name via the Bradford Exchange website. Our website is 100% secure utilizing a secure server and the industry standard Secure Sockets Layer (SSL); an advanced encryption technology, to provide the highest level of security for personal and financial information as it comes to us via the Internet. This state-of-the-art security technology means that all sensitive information entered during the personalization process, and during checkout, is encrypted to deter interception by third parties. We are proud to have been formally certified, and the VeriSign Secured Seal is assurance that our Web site is authentic, that customers are in direct communication with bradfordexchangechecks.com, and that all transactions are secured by SSL encryption. This means that the information our clients enter cannot be viewed or altered by anyone, and is transmitted directly to our check printers system exactly as the client enters it. For this reason, we request that all of the ordering and account information be verified before completion of the order. In addition, chec[redacted] account numbers are different lengths and our website allows up to 14 numbers to be entered into the field for the account number. Because we request that our clients verify all account information prior to completing their orders, and have implemented Checkout guidelines, we do not arrange for a rerun of the checks in cases of customer error. This information was relayed to Ms. [redacted] when she spoke with an agent on April 18, 2017, and was given in an e-mail examples of the policy and where it is stated. If you visit this link https://www.bradfordexchangechecks.com/cs/customerService-faqOrderInfo.jsp#q15 you can see that in our “Customer Service FAQ” section under “Return and Refund Policy” is states: Q: What is your return and refund policy? A: If you are not completely satisfied with the manufacturing, quality or delivery of your personal checks and accessories and would like to return your item(s) for a refund, please call Customer Service at 1-866-285-2334 or contact us online as soon as possible for further direction and approvals. If the error is ours, we will gladly accept returns and provide a full refund within 30 days of purchase. Since Ms. [redacted] entered the order herself, and our system cannot change the information that is submitted, we are unable to rerun the checks for free, however, on a one-time basis, and as a matter of good client relations, we can offer to arrange for Ms. [redacted] to receive a corrected order of checks at the same low introductory price as her original order. To accept this offer she should contact us directly at the number below; or if she wishes to receive a refund, for instructions on how to return the checks. I have ordered a pre-paid postage label so she may return her checks at no cost to her. We understand her situation and she may keep the original checks until it is convenient for her to return them. If Ms. [redacted] has any other questions or to order the reprint, she can contact us directly; our toll free number is 877-903-1696; our hours are Monday through Friday, 7:00 a.m. to 6:00 p.m. (CT). Thank you for bringing this matter to our attention. Please do not hesitate to contact us if we may be of service in the future. Sincerely, Tofer [redacted] Client Services
March 6, 2017 Ms. Esther...
[redacted] ...⇄ Assistant Manager Direct Retail Services Revdex.com 330 North Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: MARLENE [redacted] [redacted], CA 95973-9129 Case # [redacted] Account # [redacted] Dear Ms. [redacted]: We are in receipt of your letter, dated March 5, 2017 regarding Ms. [redacted] complaint. The charges Ms. [redacted] is seeing are attributed to the size 6.5 Mickey Mouse ring that was shipped. She initially ordered a size 7.5 and it was returned for a refund so that she could purchase a smaller size. We credited her credit card on 1/30/2017 for the first ring. On the same day, a new order for a size 6.5 was processed and her card authorized $40.24. Additionally, $40.24 was taken out on 2/3/2017 and 3/3/2017. If Ms. [redacted] also returned the size 6.5, we request that she let us know and we can refund her. Otherwise, if Ms. [redacted] wants to keep the product, automatic withdrawals will continue until the product is paid off. If Ms. [redacted] has any other questions, we request that she contact us below. She can call or email us to confirm that she wants to keep or returned the 6.5 and we can proceed with either a refund or continued payments. Thank you. Sincerely, Kelsey [redacted] Client Services 877-903-1696 Customer_inquiry@[redacted].com 9333 N. Milwaukee Ave, Niles, IL 60714
This e-mail is to acknowledge receipt of your correspondence from [redacted]– Case No. [redacted]. Chase takes consumer feedback very seriously. We have fully reviewed this matter and a verbal response was provided on February *, 2016. We consider this matter closed. In order to protect...
consumer privacy, the consumer has been advised they have the option to share the response directly with you. If you have any questions or concerns, I may be reached at ###-###-####, ext. [redacted]. Sincerely, La-Keisha P[redacted] Executive Office [redacted]
Complaint: [redacted]
I am rejecting this response because:This item was a gift and I am returning it for a refund. I donot have a death certificate. I have never dealt with a company such as this, who has no respect for a returned item that was a gift.
Sincerely,
[redacted]
...
...⇄ October 20, 2016 Ms. [redacted] Assistant Manager Direct Retail Services Revdex.com 330 N. Wabash Avenue, Suite 2006 Chicago, IL 60611 RE: Ms. [redacted] ...⇄ Case #: [redacted] CHERRY STREET RD. �...⇄ Account #: [redacted], NY [redacted]-8886 �...⇄ ...⇄ Dear Ms. [redacted], We are in receipt of your letter dating October 19, 2016 regarding Ms. [redacted] complaint. We sincerely apologize for Ms. [redacted] poor experience with us. Her checks shipped out on 10/19/2016 and should arrive within 7-10 business days. We have waived the phone fee and cost of EZ Shield so the total cost of her purchase is $18.94. We appreciate you bringing this matter to our attention and should Ms. [redacted] need anything else, we request that she contact us at the information below. Thank you. Sincerely, [redacted] Client Services [redacted]
This is in response to the complaint from [redacted] – Case No. [redacted]. We take consumer feedback seriously. We’ve reviewed the concerns and a detailed response was mailed to the consumer on March **, 2017. In order to protect consumer privacy, the consumer has been advised they have the...
option to share the response directly with you. If you or the consumer has questions, please call us at ###-###-####. Our office hours are Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 5 p.m. Central Time.Sincerely, Executive Office
January 4, 2016 Ms. [redacted] Direct Retail Services Revdex.com [redacted]
[redacted] RE: Mr. [redacted]
[redacted] Case # [redacted] Account # [redacted] Dear Ms. [redacted] We are in receipt of your email dated January 4, 2016 regarding Mr. [redacted] rebuttal. We can confirm that the second cuckoo clock Mr. [redacted] ordered has been refunded but will come so in the form of a check. He paid $40.38 on 12/21/15 and since we just performed the refund upon receipt of this first complaint on 12/31/2015, it does take several business days for a refund check to generate. The refund check should be cut on 1/5/2016 and Mr. [redacted] can expect to receive it within ten business days. He was informed of this on 1/3/2016 by our email customer service team as well. In the event that Mr. [redacted] wants to send back any and all product, we are e-mailing him a pre-paid return label so that he can do so at no charge. The email we are sending this is [redacted]. We appreciate him bringing this matter to our attention and should he have any other questions, we invite him to call us at [redacted] Thank you. Sincerely, [redacted]
[redacted] Client Services
December 31, 2015 Ms. [redacted] Direct Retail Services Revdex.com [redacted] RE: Mr. [redacted] Case # [redacted] Account # [redacted] Dear Ms. [redacted] We are...
in receipt of your email dated December 23, 2015 regarding Mr. [redacted] complaint. We are incredibly sorry to that Mr. [redacted] has had a poor customer service experience with us. We changed the product id# on this item during the time frame he ordered and reordered which added confusion to the situation. We have shipped two Wizard of Oz Clocks to Mr. [redacted] and he has paid for one in full and a partial payment for the other. We are refunded him the partial payment on the second clock and have mailed a pre-paid return label so that he can send the extra clock back at his convenience. We appreciate her bringing this matter to our attention and again, apologize for the situation. Sincerely, [redacted] Client Services
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11096982, and find that this resolution is satisfactory to me.
Sincerely,
Christina [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted].Please find attached a copy of the final Chase letter received two days ago. Chase issued a refund of the money deposited into the fraudster's account. I'd like to clarify that while this complaint can be considered resolved we didn't get any monetary compensation for any damages deriving from Chase facilitating, allowing fraud and delaying the refund.Thank you
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]