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HERMES ENERGIA

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HERMES ENERGIA Reviews (524)

Revdex.com: What was the resolution? A phone call is not going to cut it! I have reviewed the response made by the business in reference to complaint ID [redacted] , Sincerely, [redacted] ***

Our correspondence to [redacted] was sent via [redacted] Mail and mailed on August *** We ask he allow 7-business days to receive this correspondence

Revdex.com: Ihave given up in trying to talk to the assigned repHe never answers his phoneI will drop this caseI have given up I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:The business did not address the issue and merely sent general information that can be found online In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have received no communication from citi in regards to this issueI can be reached at ###-###-#### In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Business has not made any attempts to contact me to the best of my knowledgeThere was no contact info listed in their response for me to contact themUnsure how to proceed In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Tell us why here...We have corresponded directly with our customer via [redacted] mail Please allow 5-business days for [redacted] to receive and review the response from Citi

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: Citibank has not addressed any of my concerns/complaints/observations/issues.To this day I have not received any documents from the so called mediator who handled my case against [redacted] .Do you know how many times the mediator contacted me in regards to my complaint against [redacted] ?Do you know if the mediator was equipped to understand investment art buying, the importance of provenance?Do you know how many documents the mediator provided to [redacted] ?Do you understand how and why provence of artwork is most important when buying value artwork?Did you know that this artwork I purchased via [redacted] was declared fraudulent by Picasso Family? and this was not disclosed by [redacted] to me? [redacted] said to you that they were not selling Picasso drawing, but why they kept showing me images of a Picasso's book in which this drawing was supposed to be in? They did not tell me this when I was asking them for more details of the drawing, the condition etc.This is what is called provence and this is what made me interested in this drawingThis is more important than the piece of paper [redacted] said that they were not selling Picasso drawing, but why they kept showing me images of a Picasso's drawing that was in [redacted] catalogue? The same image of a drawing that Picasso Foundation declared to be a forgery, unauthentic Bu they did not tell me that! I found out later from [redacted] .This is what is called provenance and this is what made me interested in this drawing This s more important than the drawing by itself.If [redacted] said " [redacted] ** [redacted] *** [redacted] " as I described above I would be interested Do you understand this??This is very important :)What [redacted] said in their advertisement is a lie, a fraud, and they were told this by Christies and Picasso FoundationThis is criminal, and you are telling me "they said: they were not selling real Picasso" [redacted] ***r did not tell me that when I was making them about this drawing.Are you only listening to their words or physical evidence of a cover-up, of a fraud?Who was the mediator, what is his art background? What is his art-value understanding, his provenance understandingHow many times he/she spoke to [redacted] of [redacted] or the Picasso Foundation in Paris about it? I have many questions and ZERO answers from you Sincerely, In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Thank you for your communication regarding the customer's account Due to privacy concerns we are unable to release customer information to the Revdex.com We will respond directly to the customer via [redacted] Mail within the next 7-business days

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I was never contacted In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Thank you for your communication regarding [redacted] ’s My [redacted] account Due to privacy concerns we are unable to release customer information to the Revdex.com We have responded directly to [redacted] on July **, via the [redacted] The customer should allow 7-business days to receive our written response If the customer would like to share this information they can provide a copy of our response to the you

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] ***

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that I have no choice but to accept their response because they refuse to reverse the entry on my credit report. I did consent to the reinstatement but I was not told it would be an entry or a decline or given proper information when I originally called about the card closure and I still feel I should have been given the chance to use the card before they even closed it. A warning of there terms prior to the closure should have been better customer service than what they did. This resolution is unsatisfactory to me and the matter has been resolved to citibanks satisfaction only. However I am not going to pursue it further as what's the point. Please close out the complaint. Thank you for your time and assistance. Sincerely, [redacted] ***

We will be responding in writing via the U.SPostal Service to the customer as of February **, The customer should allow 7-business days to receive our written response Should the customer have additional questions or concerns, they can direct those to the address listed in our response

Tell us why here...We are responding directly to our customer and they will receive the response via U.Smail in 7-daysIf you have questions or would like a copy of the response we would ask that you contact our customer directly for that information

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , Currently they are working on it and the I will see a result in 50-days Sincerely, [redacted] ***

We will be corresponding directly with our customer. If you would like to further discuss the resolution, may I suggest you contact them directly?

As stated in our letter we will no longer respond to inquiries regarding this matter

They did not send a response to my last statementWhat you have was there original responseWhat they mailed to me was the response they gave youI am waiting for the response from my last statementThey said they responded but they are using their original statementThey have failed to answer the secondThey seem to not care about the phone logs or any other documentation that backs up my issue

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I do not a response from citi In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] **

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