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HERMES ENERGIA

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HERMES ENERGIA Reviews (524)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am not
going to close this complaint until I receive all information for Citi That is the only leverage I have it is to keep it open. Thank you for your patience
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

We have responded directly to our customer via *** *** ***. Our customer would need to allow 7-business days to receive the resolution letter. If you have questions or concerns regarding the resolution, you may contact our customer directly

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved finally!!!! After dos of dealing with this it has finally been resolved
Sincerely,
*** ***

As advised previously, we will no longer respond in regards to this matter. Our final correspondence to *** *** was mailed July **,

Citi has received this complaint and we will respond to the customer within days

We have corresponded directly with our customer. If you would like to further discuss the resolution, may I suggest you contact him/her directly?”Thank you

We are responding to the customer directly, via *** *** Mail. He should receive our response within the next 7-business days. If the customer
would like to share this information they can provide a copy of our response to
the Revdex.com

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I did not receive any response from business and also no update on the damage happened to my personal trip due to lack of credit card
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

This is a duplicate from a different Revdex.com Agency (No***). We responded to the customer on July *, 2015. The customer should allow 7-days to receive our written response. Should the customer have additional questions or concerns, they can direct those to the address listed
in our response

***Hello and good day, We responded to the customer on (date). If the customer would like to share this information they can provide a copy of our response to the Revdex.comThank you *** ***
*** *** *** ***

We will be corresponding directly with the customer as Citi has not received authorization from the customer to release information to your office.Regards, *** ** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I reject this, period. I will no longer do business with Citibank or *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I have not received their response so I am unable to accept or rejectI have already written *** *** and received a standard form letter that did not address my inquiries I am rejecting based on previous response from them but prior to learning the contact they said they made was to an invalid number that I did not give
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

We have sent the customer multiple letters and left her messages with our direct line to contact us, and we have received no response or return call. They can contact us with any additional questions or concerns at ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that
my complaint has NOT been resolved I had two requests: (1) rescind the late charges and (2) stop using service members as the financial guarantor of the federal government. CITI has satisfied the first request They recognized the that Government had paid the full amount it owed and rescinded the late charges The agent was very helpful and professional.CITI has NOT satisfied the second request, as they have not indicated they will stop the practice of holding service members individually financially liable for charges due from the government, even when it is clearly demonstrated that the government owed the money.While this practice financially benefits Citi, I am certain there are numerous cases where it has financially devastated youngest and most financially vulnerable service members.I am still looking for a meaningful indication that Citi will change this practice.Sincerely, ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved becausThey
They have did nothing to fix card its easy to fix just unlock I need HELP I DONT KNOW WHAT TO DOWhats next they have had plenty of time to fix its been months I have been trying to have fixed
Thank You.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint
ID# ***, and have determined that my complaint has NOT been resolved because:
I have not yet received the company's response. They said they put their response in the mail on 7/*/15, instead of an email
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.comCiti has not reached out to me as they say they will and I have NOT received the $1,that they owe me
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

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