Horizon Services, Inc.

We had our annual service for our heating unit. Steve, our technician, was on time, friendly and professional. He walked through the report when he was finished and made me feel comfortable with decisions I was making.

[redacted]. Was very professional and answered all my questions & concerns. He explained everything he was going to do. Job well done.

Quick and painless prompt and friendly. [redacted] showed up diagnosed and fixed our heater quickly and signed us up for a very affordable service/preventive maintenance contract. Very pleased.

[redacted] and [redacted] were great/thank you for all of your help.

[redacted] WAS THE BEST TECH I EVER ENCOUNTERED, FRIENDLY, KNOWLEDGEABLE AND REALY CARES ABOUT WHAT HE DOSE. I WILL BE REQUESTING IN THE FUTURE FOR ALL MY HEATER AND A/C TUNE UP'S. THANKS [redacted] FOR A GREAT EXPERIENCE!

Had a wonderful experience with our technician [redacted]. He was honest and up front with the cost of our water heater. He gave us several choices and recommended what would be best for our home. Half way through the installation our technician ran into some plumbing problems...he took it upon himself to work through rather than upset us with the grim outlook. I am more than happy with the service provided I will be hiring Hirizon again.

We had an A/C tune up completed. [redacted] was the technician who completed the assessment and he met all our expectations and then some. He called to let me know he was on his way for the appointment, which was appreciated. After he completed the assessment he took the time to explain his findings and recommendations. He included various options we had moving forward, including rough cost estimates. He also took the time to answer all our questions and left his card if we required any additional information. All around great experience.

[redacted] from Horizon came to my house, was respectful and very nice. He diagnosed my problem right away, even though it had more to do with the electric I had just had redone. I was so impressed, and grateful that he was able to pick up on the electric issue which was causing the problem with my HVAC.

My positive experience started this am talking to the customer representative and then speaking to the scheduler and then meeting [redacted] the HVAC service technician from Horizon services. [redacted] swiftly diagnosed my air conditioning problem and is going to contact the company to see if I am still under warranty. I have a leak in my system and he fixed the problem short term so at least Ill be cool for now. He is going to continue to do research and get back to me tomorrow. I am very pleased with the service I received so far.

I felt the customer service rep did a good job. He was both professional and friendly. The work performed was completed without any issues and my furnace is once again working as it should. My only concern has to do with the overall cost. Shortly after the work was done I was talking to a neighbor. He had recently experienced the same problem. Not too surprising since we live in identical townhouses. However, the person he got to do the job only charged him $200, whereas Horizon charged me over $1100.

Keith was very professional, kind, knowledgeable and very pleasent to work with. Horizon was right on point. I didn't have to wait long at all. Thank You.

Both gentlemen were very professional and did a nice job. I was very satisfied with their work. They were on time and clean.

Very professional. Very fast service.

[redacted] from Horizon Services provided quick, friendly and efficient service. I was very comfortable having him in my home. Thanks, [redacted]

[redacted] did a great job, thanks

Telephone call answered promptly. Professional, friendly informative about company. Technician arrived within 30 minutes of when I was called. Knowledgeable, courteous, pleasant. Explained what he did and what he found. Made some helpful suggestions about avoiding future problems.

Keith did an excellent job

Chris C.

Did a excellent job clearing my basement drain and is very customer friendly and professional.

I was very pleased with [redacted]'s work on my water heater. He diagnosed why it wasn't working right and fixed it . He was very professional and courteous.

[redacted]. serviced our high efficiency gas furnace. Diagnosed the problem quickly, ordered the parts the same night and came back promptly when the parts came in to install them .