Horizon Services, Inc.

Excellent service with [redacted] from Horizon Services. On time, extremely polite, and quick.

Our customer service experience with Horizon Services technician, [redacted], was refreshing. He arrived at our location a bit ahead of the time with which he anticipated arriving. From beginning to end of the extensive appointment, he communicated and presented in a very upstanding and respectable manner. [redacted] is to be commended for his ability to keep cool under pressure while attempting to identify and rectify a challenging problem presented by plumbing components that were 100+ years old. [redacted]'s enthusiasm for his profession and for the company he is associated with and his ability to communicate well with customers is truly awesome. Furthermore, [redacted]'s overall respect and demonstrated commitment for/to his customers is superb. Technicians such as [redacted] who carry and present themselves confidently despite complexities being thrown into the mix of work to be done should be models for those in training. Thank you to Horizon Services for allowing for an impressive, dedicated individual to be assigned to our needs. Please consider rewarding [redacted] and those like him for their efforts, dedication, good character and outstanding work ethics.

[redacted] serviced my AC. He was very professional and informative. He explained exactly what the issue was and what needed to be done to correct it. I was extremely happy with the work completed and his promptness.

Courteous, Respectful of our home, Professional and kind.

Friendly, timely, and professional.

Courteous technician, wore booties in the house, felt that he provided an explanations and seemed to be thorough based on time he spent for general maintenance service call.

[redacted]. visited after four days without air conditioning; we would never survive with ceiling fans alone in August. He's an exceptional individual and fixed our AC unit in a matter of moments. HVAC jargon aside (I wouldn't understand it if I tried), he advised us in the most cost effective manner while offering a premier service. I am very grateful to Horizon Services, Inc. for their time, but even more appreciative to have "[redacted]" help us today!

Excellent on-time service and recommendations provided by technician [redacted]

Technician is good.

techs were on time, professional and sis a great job.

Arrived on time. Fixed all problems. [redacted]. explained what he was going to do before starting. Very professional. No complaints at all. Very satisfied with work performed

We had what we thought were leaking pipes but instead turned out to be our hot water heater. He arrived early and diagnosed the problem. Within the hour the new tank was delivered and immediately installed. Job was done professionally and there was no sign that we had any work done. Job site was spotless and the new hardwood floor we had did not have a print of dirt. I would definitely ask for [redacted] any time I need plumbing services. A true professional.

I have been a customer of Horizon Services for several years, and am very pleased with the skill level and knowledge of their technicians.

The technician arrived on time, explained options and prices, and did a difficult repair in a timely manner. The tech was informed and easy to work with. My next plumbing job will me more difficult, but I now know what to expect due to [redacted].

On time. Professional. Excellent work. Very personable.

Technician was polite and professional. He knew what he was talking about and was able to fix a problem with my AC with no outragous expenses.

[redacted] acted in a professional manner when investigating the problem with my kitchen faucet and taking the time to discuss a solution. Thank you!

[redacted] came to our house and was very friendly and easy to talk to. he asked a few questions about our water heater and then went right downstairs to diagnose the problem. he was very knowledgeable and knew what was wrong, explained it very clearly to me and gave me several options on how to proceed. he did the work clean and quickly and offered advice I felt was helpful. I thought the final cost of work to be fair and appreciated the extra he saved me. if you need any kind of plumbing/heating work done i'd recommend asking for [redacted].

What great service, just like on TV. Orange booties, uniform, pleasant young man. It seems as though my drain problem had fixed itself, there was no charge and Roscoe double checked everything before he left.

Thankyou

I am exceedingly pleased with the punctual arrival of [redacted]. to access the needs of a toilet that was not refilling tank successfully. He provided two options, one to rebuild the toilet and the other to install new one, $600 difference in price. Recommended rebuild with 2year warranty. I am pleased with the speed with which the repair was completed. Respected my money and my time!