House of Beauty IV, Inc.

Dear customer, *** ***We are apologizing for this inconvenience but the money was never taken from your bank accountCheck it with your *** card one more time!Thank you for shopping with us HOB

Hello Dear customer, *** ***We can't understand why are you rejecting for.You received free product and your money.Wishing you everything the best.Thank you for shopping with us.HOB

Dear customer.,We apologize for delay of the orderWe refund your money to your cart. Refund Transaction ID*** Thank youHOB

Dear customer.,Refund: Refund Transaction ID *** for 3.16Refund: Refund Transaction ID *** for 3.16Please check it with your bank.Thank youHOB

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Refund by merchant issued on 04/25/17.Regards,
*** ***

Dear customer *** ***,Our company name House of beauty world in your statement its say House of beauty II which is located at *** *** *** Philadelphia PAAnd second thing that you place an order on May and your statement shows the date of 06/09/216.Thank you for shopping with us

Dear customer.,We apologize for your inconvenience You was already refunded.Refund: Refund Transaction ID***for 95.31Please check it in 2-days on you account.Thank youHOB

Dear customer.,The wigs was delivered to you and your tracking # ***If you don't want the wigs anymore you can send it back to us for full refund.Thank youHOB

Hello dear customer,*** ***YOU already received our refund for jars. Your Refund Transaction ID *** for 48.00.Refund day was Fri Oct 13:49:2015.Thank you for shopping with us.HOB

[To
assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint:
I am rejecting this response because: I am not going to invest money again with your company. Your efforts of "using tape & bubble wrap" still failed. It still leaked from somewhere. I guess I should've just sent the messy package back!!!
Regards,
*** ***

Dear customer,We've refunded your order for the full amountWe apologize for any inconvenience.Regards,House of Beauty

Dear *** ***We apologize for the confusion with your orderOn Monday we will email you a call tagPlease return the merchandise to us and you will be give full creditAll refunds take approximately 7-working days to process sorry for the confusion HOBWorld.com

Dear customer.,We already refund your money on Wed May 08:26:2017 *** ***
*** *** *** *** ***

Dear customer.,You was already refunded Refund: Refund Transaction ID***for 86.30Thank youHOB

[A default...

letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear customer [redacted], You will receive your product on Monday  06/20/2016. If you didnt  want the product anymore we can send you RA# and you can return it back to usThank you for shopping with usHOB

Dear customer,[redacted]We just spoke to with you couple hours ago, and the product that you want was send to you already.Thank you for shopping with usHOB

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted]I am rejecting this response because:As stated before, the point of the request for a refund was to make up for the LATE arrival AND TERRIBLE CUSTOMER SERVICE I received, NOT because I didn't get what I paid for. I have never claimed that. Furthermore the only reason [redacted] decided in the favor of this business is because they cannot force them to give refunds based on poor service only if I never got the item. I will drop this issue now since its obvious this business has no intention of providing good customer service. However I will reiterate again, that this business is NOT to send any fraudulent information to any of the 3 credit bureaus claiming that I have stolen from them otherwise a lawsuit will be filed against them. Thank youRegards,[redacted]

Dear customer.,You ordered the iron without the handle, because with the handle it will cost $139.95. Please see the pictures and description.Thank youHOB

Dear customer.,You was already refunded this morning Refund: Refund Transaction ID[redacted]for 2.50It will take 3-4 days to have your money back to your account.Thank youHOB