House of Beauty IV, Inc.

Dear customer.,Order #*** has been cancelled as you requested this morning by emailMoney will be available on your account in 7-business days. Thank youHOB

Hello Dear customer, *** ***We can't understand why are you rejecting for.You received free product and your money.Wishing you everything the best.Thank you for shopping with us.HOB

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending
it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Refund by merchant issued on 04/25/17.Regards,
*** ***

Dear customer.,Refund: Refund Transaction ID *** for 3.16Refund: Refund Transaction ID *** for 3.16Please check it with your bank.Thank youHOB

Dear customer.,We apologize for delay of the orderWe refund your money to your cart. Refund Transaction ID*** Thank youHOB

Dear customer.,We apologize for your inconvenience You was already refunded.Refund: Refund Transaction ID***for 95.31Please check it in 2-days on you account.Thank youHOB

Dear customer *** ***,Our company name House of beauty world in your statement its say House of beauty II which is located at *** *** *** Philadelphia PAAnd second thing that you place an order on May and your statement shows the date of 06/09/216.Thank you for shopping with us

Dear customer.,The wigs was delivered to you and your tracking # ***If you don't want the wigs anymore you can send it back to us for full refund.Thank youHOB

[To
assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint:
I am rejecting this response because: I am not going to invest money again with your company. Your efforts of "using tape & bubble wrap" still failed. It still leaked from somewhere. I guess I should've just sent the messy package back!!!
Regards,
*** ***

Dear customer,We've refunded your order for the full amountWe apologize for any inconvenience.Regards,House of Beauty

Hello dear customer,*** ***YOU already received our refund for jars. Your Refund Transaction ID *** for 48.00.Refund day was Fri Oct 13:49:2015.Thank you for shopping with us.HOB

Dear *** ***We apologize for the confusion with your orderOn Monday we will email you a call tagPlease return the merchandise to us and you will be give full creditAll refunds take approximately 7-working days to process sorry for the confusion HOBWorld.com

Dear customer.,You was already refunded Refund: Refund Transaction ID***for 86.30Thank youHOB

Dear customer.,We already refund your money on Wed May 08:26:2017 *** ***
*** *** *** *** ***

[A default...

letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Dear customer,[redacted]We just spoke to with you couple hours ago, and the product that you want was send to you already.Thank you for shopping with usHOB

Dear customer [redacted], You will receive your product on Monday  06/20/2016. If you didnt  want the product anymore we can send you RA# and you can return it back to usThank you for shopping with usHOB

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted]I am rejecting this response because:As stated before, the point of the request for a refund was to make up for the LATE arrival AND TERRIBLE CUSTOMER SERVICE I received, NOT because I didn't get what I paid for. I have never claimed that. Furthermore the only reason [redacted] decided in the favor of this business is because they cannot force them to give refunds based on poor service only if I never got the item. I will drop this issue now since its obvious this business has no intention of providing good customer service. However I will reiterate again, that this business is NOT to send any fraudulent information to any of the 3 credit bureaus claiming that I have stolen from them otherwise a lawsuit will be filed against them. Thank youRegards,[redacted]

Dear customer.,Please check it with your bank .Refund: Refund Transaction ID[redacted]for 53.24Thank you HOB

Dear customer.,You was already refunded this morning Refund: Refund Transaction ID[redacted]for 2.50It will take 3-4 days to have your money back to your account.Thank youHOB