House of Beauty IV, Inc.

Hello dear customer, [redacted] ***We are apologizing for this inconvenience and we already send you a check # [redacted] and you will receive in in to business days to your address [redacted] ***, Corryton, TN ***.Thank you for ordering with usHOB

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Contingent upon the arrival of the refund check as promised Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I still have no idea why this has taken so long, but I am glad to have the matter resolved Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because:I never received any mailing slip from you or anything like that Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Dear customer.,We apologize for your inconvenience but you was already refundedRefund: Refund Transaction [redacted] 4.20Thank youHOB

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] Although , this business claims they did not receive any emails or callsAttached with this response is proof I tried to contact themThe numbers have their voicemail set up so it is from themTheir emails are also advertised on the website Regards, [redacted]

Dear customer.,Please provide us with the pictures of the package slip .Thank youHOB

Dear customer one of our customer service employees will be in touch with you today so we can process your refund

Dear customer, [redacted] *** You need to wait more week and you will receive it soon.Thank you for shopping with us HOB

Dear customer, [redacted] ***Please contact your [redacted] card and give them your refund transaction ID Refund: Refund Transaction ID [redacted] for 52.26Thank you for shopping with usHOB

Hello dear customer, [redacted] ***HOB- [redacted] We are apologizing for misunderstandingWe are going to send you your check todayCheck # ***Your clipper and trimmer was not rusted and usedIt was just clipper oil.Thank you for shopping with us.HOB

Dear customer, [redacted] We send you your tracking number on next day after you place an order [redacted] after weeks USPS bring us your package back because it was unable to forwardWe already pay 2(two) times to the USPS to send it back to you and to return it back so we lost extra $We contact you and told you to read the policy on our web site which saying that you need to pay reshipping fee or we are going to refund you including 30% restocking feeYou was disagree to pay reshipping fee and ask us for refund.Refund: Refund Transaction ID [redacted] for 12.11Thank you for shopping with usHOB

Dear customer.,Please provide us with the pictures of the product that you received .Thank you

[redacted] ,We've refunded $for the missing itemWe apologize for the inconvenience it caused.Thank you for your business,House of Beauty

Hello dear customer, [redacted] Please provide us with with your working phone number by email [email protected] or by our phone ####-###-####.For you to exchange it going to cost $

*** [redacted] ** [redacted] *** [redacted] *** *** [redacted] [redacted] [redacted] [redacted] ** *** On this morning I received the remainder of my products from House of Beauty, Inc.Thank you so very much for assisting me in resolving this issue Please close my complaint

Dear customer, [redacted] You open dispute with your bank so we are not able to do any action with your money because $frozen right nowPlease contact your Bank for more information.Thank you for shopping with usHOB

Dear customer.,As soon as the item and the box will be in the same (perfect condition) as we send youYou will received a full refundIf the box of the product or product will be damaged, scratched or used it will be no refundThank youHOB

Dear customer.,We reship you the product in old package todayYour tracking number [redacted] Thank youHOB