Oct *, 2017Revdex.com complaint #***Web No: ***The customer returned the following two items: Optex iVision+ Handheld Unit - B&H # ***Optex iVision+ Wireless Intercom System - B&H # ***The prices paid for these were US$ and US$ The customer's refund was US $ 386.95, which is the price of the two returned items-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:. Would like to upgrade shipping on this orderAs of today, the previous customer service representative informed me that it would ship todayIt has not been done and would like to ask for a more constructive resolution to this.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** *** ***
*** *** ***
*** *** *** ***We appreciate the customer's patienceB&H was closed from Oct * through Oct **Now that we have reopened we are working diligently to clear all incoming returns and process refunds as speedily as we're able to do so--
Henry P***B&H Photo-Video
July **, 2016Revdex.com complaint #***B&H Web No: ***The customer's desired settlement says, "Can B&H please explain to my why they did not respond to ..." messages and emailI cannot explain why we did notWe endeavor to clear all incoming messages and emails before the end of
business each dayEither we did not receive the messages and email or there was a human error on our partOne way or the other, we apologize for causing the customer's dissatisfactionNo slight was intended.-- Henry P***B&H Photo-Video
Match **, 2016Revdex.com complaint #***B&H Web No: ***In his complaint the customer referenced B&H Web No: ***That transaction, dated 02/**/was for a ZTE Axon Pro 64GB Smartphone (Unlocked, Phthalo Blue) B&H # *** MFR # ***With it we included a complimentary
$store gift cardOn 02/**/we created and emailed return authorization ***We received his return 3/*/It is now being processed.I believe the customer's actual complaint is about B&H Web No: *** placed on 02/**/for one ZTE Axon Pro 64GB Smartphone (Unlocked, Phthalo Blue) B&H # *** MFR # ***With it we included a complimentary $store gift cardOn 3/*/and 3/*/the customer asked for return authorizationHis request was denied and his account has been frozenIn a review of his customer account going back to 12/**/we have discovered he has returned just about every item he has purchased from usHe has placed ten orders with a merchandise total of $and made eleven returns for merchandise totaling $This is the most excessive and abusive pattern of return behavior I can recall having encountered hereIt is statistically impossible for any customer to have received the per centage of defective items this customer claims to have receivedThe customer claims, "I bought something new and more expensive each time." This is simply untrue as was revealed by an inspection of each of his purchases.The customer wrote, "I know that they just send them back to the manufacturer and get their money back, I work retailIf I am wrong I would be surprised and I am sorry." He is wrong and should be sorryWe will not issue return authorizationWe will not issue a refundHis account is, and will remain, frozen-- *** ***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
In reply to B&H: Wether this was due to B&H or B&H's vendor is not relevant. The purchase date is not relevant. Part of my purchase from B&H was a product with a warrantyI cannot transfer ownership of the warranty into my name, therefore I cannot use the warranty that I purchasedThis is fraud & theft on B&H's part. It is NOT Dell's responsibility to help the customer resolve this issueThat is a lieDell has told me directly that there is no way for me to transfer this product into my name without the assistance of B&H or the vendor B&H purchased this product fromTHERE IS NO WAY FOR ME TO TRANSFER THE OWNERSHIP OF THIS PRODUCT'S WARRANTYABSOLUTELY NONE WHATSOEVERI have spent hours and months on the phone with Dell support, and can confirm this with 100% assurance. Further my main issue is the lack of any time-frame provided to resolve this issue from B&HThis fluffy reply from B&H is completely unacceptableThey have no plan or folltime-frame. B&H has never delivered the product that I orderedI ordered a Ultra HD 4K Monitor (DEP2715Q) with a warrantyI have never received this productThey have stolen from me, and committed fraud & theftTheir lack of any time-frame to fix this issue is unreasonable and unfair to a consumerI did nothing wrong in this situationI have jumped through every hoop to get this product registered under my name.
Sincerely,
*** ***
February **, 2016Revdex.com complaint #***B&H Web No: ***We appreciate the customer's purchase and regret his dissatisfactionAll the Nikon MBDbattery packs in our inventory at this time are warranted by B&H PhotoThe warranty coverage is identical to that offered by Nikon USA in
terms both of coverage and durationAt the customer's request we have emailed our quote *** matching the lower price we charged when this purchase was initiated, last DecemberWe can convert this quote to a sale and ship the Nikon MBDas soon as we receive his authorization to do so.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** *** ***
*** *** *** *** *** *** **
*** ***
*** *** *** *** * *** *** *** *** *** *** *** *** * *** The response of B&H avoids addressing my request for $repacking fee, which is my main and original complaint My point is not about refunding their damaged product that they have sent me for the second time. I have answered B&H response, and they cannot avoid me. This is why I have come to Revdex.com to get back my $expenseSo I need their response to my explanation that I provided in my last communication to Revdex.com
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.The card issuer *** claims the money was available
Sincerely,
*** ***
*** *** ***
*** *** ***
*** *** *** ***We received this order on Sept **, It was shipped via *** on Sept ***The *** package tracking number is *** A screenshot of their tracking page is attachedThey advised, "The receiver has canceled the
product order and refused delivery."Despite that, as a courtesy our transaction *** dated 10/**/is a refund to the customer in the amount of $11.11.-- Henry P***B&H Photo-Video
November *, 2015*** *** ***
*** *** *** *** *** ***The
customer purchased a *** laptop form us on March **, 2015.The
transaction history has already been reviewedThe customer is not
eligible to return the computer for refund or exchangeDespite the customer's dissatisfaction, the facts have not changedThis matter now resides entirely between the customer and ***.-- Henry P***B&H Photo-Video
August **, 2015Revdex.com Complaint #***B&H Web No: ***This customer purchased an *** G751JT-DHlaptop (B&H # ***) and a Squaretrade RD-CN1999N3A 3-year extended service agreement (B&H # ***) on April **, It was shipped April **, and per *** delivered
April **, B&H's return policy says, "No Return/Exchange on the following:...Computers and Computer Software, once any of the manufacturer's packaging has been opened...Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model."The customer attempted to return the computer to us but because he had damaged it, it was ineligible for return or exchangeThe customer has been directed to *** USA warranty service and Squaretrade repeatedlyWe have communicated with the customer via *** and other social media platforms of his choosing where he initiated communication, and via emailHe remains eligible for *** warranty service and *** informed me, via email, their resolution team is working with him.We will not issue a refund or store creditwe will not accept this laptop back for return or refund or exchangeThe customer's recourse is warranty service from *** USA or assistance from ***-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
We regret the customer's dissatisfactionWe record serial numbers of cameras, lenses, etc from bar codes attached to the manufacturers package by the manufacturerOur records show the camera we sent to this customer was brand new and shipped as we received it from Panasonic USAit was not previously sold and returned or used or a store demo.We had prepared a replacement order with overnight shipping when the customer instructed us to cancel that order and refund instead of replacingWe have compliedThe refund has been submitted our bankDue to federal UCC regulations it may take several days before the customer's bank can confirm the refund to the customerWe have o way to speed this process
The camera you sent might have been new, but the box for it was open and not sealed, as one would expect when purchasing a new product. I have sent your support several messages explicitly explaining that we are going abroad on August *** and then we will be unable to receive and sign for the camera after that dayI was told by your representative that checking my return will take up to business days, but the day on which the replacement was ready to be shipped and on which I cancelled the purchase was the 5th business day and the day I was going abroad. Regarding the refund, your representative said it was done on the ***, but only today I got an email from PayPal regarding receiving the refundI do not think that a PayPal refund requires any actions on my bank's part
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
1) While I do not feel it is fair that I had to pay for return shipping I am not asking to be compensated for that.2) The product was defective It did not work.3) Most importantly, the business did not address the fact that their customer service person told me I would receive a refund for the $51,in advance of making the purchase They cannot change their mind after the fact This is completely wrong I would not have made the purchase knowing I would lose $ As noted I contacted the Canadian government and they said I could not make this drawback I have attached the full transcript where their employee puts in writing that I will get this money back upon return
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** ** *** *** ***
*** ***
*** *** *** *** ***We appreciate the customer's order and regret the delay in having this issue resolvedSamsung USA advised us earlier today they have finally shipped the missing item the customer requiresWe do not have an
explanation for their delay but are glad to know this is finally being resolved.As a courtesy we are sending the customer a $gift card which can be applied to a future purchase.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
January **, 2016Revdex.com Complaint #***B&H Web No: ***We received this order in Dec **, The billing and shipping addresses were the sameThe order was shipped Dec *** and delivered Dec ***The payment method was Paypal Credit a/k/a BillMeLaterTo use this payment method the
customer must provide a birthdate and the last four digits of a social security numberThat makes the customer's allegation this was "fraudulent (sic) sent to my house," unreliable.On Dec **, we were advised this was an unwanted giftWe provided return authorization *** via emailOur records indicate we have not yet received the returnif the customer has proof we did, the customer should email that directly to ***.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:*Also see attached*
The documents submitted by the other B&H is in fact not a chargeback it is a questionnaire for the merchant to reply back to that of the consumer dispute. Nowhere in this document does it state that funds were forcibly removed from that of their account or never paidfurtherAs noted on the bottom of the actual document the document was provided to that of B&H and or both their bank as of the date of 06-**-This document was submitted to B&H well before they ever send out my first check on the date of 6/* and also prior to the secondary check for which they attempted to cheat me out of the $that they owed me for the full payment of the missing TV. That payment was issued on the date of 6-**-2016Further the chargeback document was also prior to the date but they informed me on that at 6:that the check had now been illegally cashed further on the same date and that of my telephone conversation with that of mrWeiss he was informed to issue a reverse payment on the check and to issue an immediate affidavit Air Force endorsement to me the affidavit Force endorsement was sent back to them on that of the *** and they received it on the *** of June *** and which I had a conversation with that of mrWeiss and he informed me they would be contacting me back on Monday for arrangements to issue the check for which he needed authorization to do so. On the date of 06-**-I had a conversation with that of Max l*** assistant to the CEO who informed me that he was just back into the office and that he was going to have that of a MrMike I*** contact me manager of customer service who I had spoken to in the past MrEngels, now made the claims that had received an charge back dispute from my bank.And why would they received an charge back notice been issued and sent from my bank B&H, were fully aware both voicemails and that of emails that I was filing a dispute with that of my bankAlong with filing state and federal complaints against them with a Revdex.com, Federal Trade Commission State Attorney General's office both in New York and Minnesota and I also informed him that I would actually be posting on social media. fore which soon after bank and close my account illegally and wrongfully in violation of the Fair Credit billing act and that of the regulation e and that of the federal and state electronic fund transfer Actmy account was closed on the date of 06-**-2016. again the check was not issued until the date of 06-**-for the $for which they had agreed to send out a check on said date. And again said check was illegally cashed they failed to provide you at three Revdex.com, with both of copy of this check and that of the affidavit a forged endorsement which clearly shows that my signature on that of the Affidavit of forged endorsement does not match the signature on the back of the illegally cash check. Further also missing from the check is verifiable information such as a fingerprint, social security number, date of birth, telephone number, or any identification or license numberAlso upon receipt of the second check in the amount of $the bank of record is that of *** *** there are several *** *** banks in their of the Minneapolis and Robbinsdale area there was also a *** *** Bank blocks away from meWhy would I have cashed a check at that of *** which shows on the back of the check that particular *** is over miles away from my address also ***, and would charge a $fee I would never pay a fee to get the money back that they already owe me. Further B&H again and show no proof that they're paid this check twice and the illegally cash check they simply have to issue a reverse payment upon for which it legally they must do upon being notified of and is also stated on my Affidavit of forged endorsement If they will only pay the funds back to that of my bank that is their problem the affidavit relinquish his me from any liability for that other check and they still only the funds in question for which they must pay me. I am legally not required to wait for them to receive funds back from their bank and payment is due now immediately if they fail to provide payment I should be forced to take civil court action against them and sue for compensatory punitive trouble along with that of the monetary damages that they owe me they owe me the full amount of $to cover the fees for sending them the affidavit. Timothy BC***
*** ** *** *** *** **
*** ** ***
** ***
** ***E*** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
Timothy C***
March **, 2017Revdex.com complaint #***B&H Web No: ***The letter from the *** does not show the returned product was delivered to B&H PhotoThere is no warehouse address, the signature is illegible and the name does not match that of any B&H employee-- Henry P***B&H Photo-Video
Oct *, 2017Revdex.com complaint #***Web No: ***The customer returned the following two items: Optex iVision+ Handheld Unit - B&H # ***Optex iVision+ Wireless Intercom System - B&H # ***The prices paid for these were US$ and US$ The customer's refund was US $ 386.95, which is the price of the two returned items-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:. Would like to upgrade shipping on this orderAs of today, the previous customer service representative informed me that it would ship todayIt has not been done and would like to ask for a more constructive resolution to this.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** *** ***
*** *** ***
*** *** *** ***We appreciate the customer's patienceB&H was closed from Oct * through Oct **Now that we have reopened we are working diligently to clear all incoming returns and process refunds as speedily as we're able to do so--
Henry P***B&H Photo-Video
*** *** ***
*** *** ***
*** *** *** ***We have nothing to add to our previous responses.-- Henry P***B&H Photo-Video
July **, 2016Revdex.com complaint #***B&H Web No: ***The customer's desired settlement says, "Can B&H please explain to my why they did not respond to ..." messages and emailI cannot explain why we did notWe endeavor to clear all incoming messages and emails before the end of
business each dayEither we did not receive the messages and email or there was a human error on our partOne way or the other, we apologize for causing the customer's dissatisfactionNo slight was intended.-- Henry P***B&H Photo-Video
Match **, 2016Revdex.com complaint #***B&H Web No: ***In his complaint the customer referenced B&H Web No: ***That transaction, dated 02/**/was for a ZTE Axon Pro 64GB Smartphone (Unlocked, Phthalo Blue) B&H # *** MFR # ***With it we included a complimentary
$store gift cardOn 02/**/we created and emailed return authorization ***We received his return 3/*/It is now being processed.I believe the customer's actual complaint is about B&H Web No: *** placed on 02/**/for one ZTE Axon Pro 64GB Smartphone (Unlocked, Phthalo Blue) B&H # *** MFR # ***With it we included a complimentary $store gift cardOn 3/*/and 3/*/the customer asked for return authorizationHis request was denied and his account has been frozenIn a review of his customer account going back to 12/**/we have discovered he has returned just about every item he has purchased from usHe has placed ten orders with a merchandise total of $and made eleven returns for merchandise totaling $This is the most excessive and abusive pattern of return behavior I can recall having encountered hereIt is statistically impossible for any customer to have received the per centage of defective items this customer claims to have receivedThe customer claims, "I bought something new and more expensive each time." This is simply untrue as was revealed by an inspection of each of his purchases.The customer wrote, "I know that they just send them back to the manufacturer and get their money back, I work retailIf I am wrong I would be surprised and I am sorry." He is wrong and should be sorryWe will not issue return authorizationWe will not issue a refundHis account is, and will remain, frozen-- *** ***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
In reply to B&H: Wether this was due to B&H or B&H's vendor is not relevant. The purchase date is not relevant. Part of my purchase from B&H was a product with a warrantyI cannot transfer ownership of the warranty into my name, therefore I cannot use the warranty that I purchasedThis is fraud & theft on B&H's part. It is NOT Dell's responsibility to help the customer resolve this issueThat is a lieDell has told me directly that there is no way for me to transfer this product into my name without the assistance of B&H or the vendor B&H purchased this product fromTHERE IS NO WAY FOR ME TO TRANSFER THE OWNERSHIP OF THIS PRODUCT'S WARRANTYABSOLUTELY NONE WHATSOEVERI have spent hours and months on the phone with Dell support, and can confirm this with 100% assurance. Further my main issue is the lack of any time-frame provided to resolve this issue from B&HThis fluffy reply from B&H is completely unacceptableThey have no plan or folltime-frame. B&H has never delivered the product that I orderedI ordered a Ultra HD 4K Monitor (DEP2715Q) with a warrantyI have never received this productThey have stolen from me, and committed fraud & theftTheir lack of any time-frame to fix this issue is unreasonable and unfair to a consumerI did nothing wrong in this situationI have jumped through every hoop to get this product registered under my name.
Sincerely,
*** ***
February **, 2016Revdex.com complaint #***B&H Web No: ***We appreciate the customer's purchase and regret his dissatisfactionAll the Nikon MBDbattery packs in our inventory at this time are warranted by B&H PhotoThe warranty coverage is identical to that offered by Nikon USA in
terms both of coverage and durationAt the customer's request we have emailed our quote *** matching the lower price we charged when this purchase was initiated, last DecemberWe can convert this quote to a sale and ship the Nikon MBDas soon as we receive his authorization to do so.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
*** *** *** ***
*** *** *** *** *** *** **
*** ***
*** *** *** *** * *** *** *** *** *** *** *** *** * *** The response of B&H avoids addressing my request for $repacking fee, which is my main and original complaint My point is not about refunding their damaged product that they have sent me for the second time. I have answered B&H response, and they cannot avoid me. This is why I have come to Revdex.com to get back my $expenseSo I need their response to my explanation that I provided in my last communication to Revdex.com
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.The card issuer *** claims the money was available
Sincerely,
*** ***
*** *** ***
*** *** ***
*** *** *** ***We received this order on Sept **, It was shipped via *** on Sept ***The *** package tracking number is *** A screenshot of their tracking page is attachedThey advised, "The receiver has canceled the
product order and refused delivery."Despite that, as a courtesy our transaction *** dated 10/**/is a refund to the customer in the amount of $11.11.-- Henry P***B&H Photo-Video
November *, 2015*** *** ***
*** *** *** *** *** ***The
customer purchased a *** laptop form us on March **, 2015.The
transaction history has already been reviewedThe customer is not
eligible to return the computer for refund or exchangeDespite the customer's dissatisfaction, the facts have not changedThis matter now resides entirely between the customer and ***.-- Henry P***B&H Photo-Video
August **, 2015Revdex.com Complaint #***B&H Web No: ***This customer purchased an *** G751JT-DHlaptop (B&H # ***) and a Squaretrade RD-CN1999N3A 3-year extended service agreement (B&H # ***) on April **, It was shipped April **, and per *** delivered
April **, B&H's return policy says, "No Return/Exchange on the following:...Computers and Computer Software, once any of the manufacturer's packaging has been opened...Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model."The customer attempted to return the computer to us but because he had damaged it, it was ineligible for return or exchangeThe customer has been directed to *** USA warranty service and Squaretrade repeatedlyWe have communicated with the customer via *** and other social media platforms of his choosing where he initiated communication, and via emailHe remains eligible for *** warranty service and *** informed me, via email, their resolution team is working with him.We will not issue a refund or store creditwe will not accept this laptop back for return or refund or exchangeThe customer's recourse is warranty service from *** USA or assistance from ***-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
We regret the customer's dissatisfactionWe record serial numbers of cameras, lenses, etc from bar codes attached to the manufacturers package by the manufacturerOur records show the camera we sent to this customer was brand new and shipped as we received it from Panasonic USAit was not previously sold and returned or used or a store demo.We had prepared a replacement order with overnight shipping when the customer instructed us to cancel that order and refund instead of replacingWe have compliedThe refund has been submitted our bankDue to federal UCC regulations it may take several days before the customer's bank can confirm the refund to the customerWe have o way to speed this process
The camera you sent might have been new, but the box for it was open and not sealed, as one would expect when purchasing a new product. I have sent your support several messages explicitly explaining that we are going abroad on August *** and then we will be unable to receive and sign for the camera after that dayI was told by your representative that checking my return will take up to business days, but the day on which the replacement was ready to be shipped and on which I cancelled the purchase was the 5th business day and the day I was going abroad. Regarding the refund, your representative said it was done on the ***, but only today I got an email from PayPal regarding receiving the refundI do not think that a PayPal refund requires any actions on my bank's part
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
1) While I do not feel it is fair that I had to pay for return shipping I am not asking to be compensated for that.2) The product was defective It did not work.3) Most importantly, the business did not address the fact that their customer service person told me I would receive a refund for the $51,in advance of making the purchase They cannot change their mind after the fact This is completely wrong I would not have made the purchase knowing I would lose $ As noted I contacted the Canadian government and they said I could not make this drawback I have attached the full transcript where their employee puts in writing that I will get this money back upon return
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** ** *** *** ***
*** ***
*** *** *** *** ***We appreciate the customer's order and regret the delay in having this issue resolvedSamsung USA advised us earlier today they have finally shipped the missing item the customer requiresWe do not have an
explanation for their delay but are glad to know this is finally being resolved.As a courtesy we are sending the customer a $gift card which can be applied to a future purchase.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
January **, 2016Revdex.com Complaint #***B&H Web No: ***We received this order in Dec **, The billing and shipping addresses were the sameThe order was shipped Dec *** and delivered Dec ***The payment method was Paypal Credit a/k/a BillMeLaterTo use this payment method the
customer must provide a birthdate and the last four digits of a social security numberThat makes the customer's allegation this was "fraudulent (sic) sent to my house," unreliable.On Dec **, we were advised this was an unwanted giftWe provided return authorization *** via emailOur records indicate we have not yet received the returnif the customer has proof we did, the customer should email that directly to ***.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:*Also see attached*
The documents submitted by the other B&H is in fact not a chargeback it is a questionnaire for the merchant to reply back to that of the consumer dispute. Nowhere in this document does it state that funds were forcibly removed from that of their account or never paidfurtherAs noted on the bottom of the actual document the document was provided to that of B&H and or both their bank as of the date of 06-**-This document was submitted to B&H well before they ever send out my first check on the date of 6/* and also prior to the secondary check for which they attempted to cheat me out of the $that they owed me for the full payment of the missing TV. That payment was issued on the date of 6-**-2016Further the chargeback document was also prior to the date but they informed me on that at 6:that the check had now been illegally cashed further on the same date and that of my telephone conversation with that of mrWeiss he was informed to issue a reverse payment on the check and to issue an immediate affidavit Air Force endorsement to me the affidavit Force endorsement was sent back to them on that of the *** and they received it on the *** of June *** and which I had a conversation with that of mrWeiss and he informed me they would be contacting me back on Monday for arrangements to issue the check for which he needed authorization to do so. On the date of 06-**-I had a conversation with that of Max l*** assistant to the CEO who informed me that he was just back into the office and that he was going to have that of a MrMike I*** contact me manager of customer service who I had spoken to in the past MrEngels, now made the claims that had received an charge back dispute from my bank.And why would they received an charge back notice been issued and sent from my bank B&H, were fully aware both voicemails and that of emails that I was filing a dispute with that of my bankAlong with filing state and federal complaints against them with a Revdex.com, Federal Trade Commission State Attorney General's office both in New York and Minnesota and I also informed him that I would actually be posting on social media. fore which soon after bank and close my account illegally and wrongfully in violation of the Fair Credit billing act and that of the regulation e and that of the federal and state electronic fund transfer Actmy account was closed on the date of 06-**-2016. again the check was not issued until the date of 06-**-for the $for which they had agreed to send out a check on said date. And again said check was illegally cashed they failed to provide you at three Revdex.com, with both of copy of this check and that of the affidavit a forged endorsement which clearly shows that my signature on that of the Affidavit of forged endorsement does not match the signature on the back of the illegally cash check. Further also missing from the check is verifiable information such as a fingerprint, social security number, date of birth, telephone number, or any identification or license numberAlso upon receipt of the second check in the amount of $the bank of record is that of *** *** there are several *** *** banks in their of the Minneapolis and Robbinsdale area there was also a *** *** Bank blocks away from meWhy would I have cashed a check at that of *** which shows on the back of the check that particular *** is over miles away from my address also ***, and would charge a $fee I would never pay a fee to get the money back that they already owe me. Further B&H again and show no proof that they're paid this check twice and the illegally cash check they simply have to issue a reverse payment upon for which it legally they must do upon being notified of and is also stated on my Affidavit of forged endorsement If they will only pay the funds back to that of my bank that is their problem the affidavit relinquish his me from any liability for that other check and they still only the funds in question for which they must pay me. I am legally not required to wait for them to receive funds back from their bank and payment is due now immediately if they fail to provide payment I should be forced to take civil court action against them and sue for compensatory punitive trouble along with that of the monetary damages that they owe me they owe me the full amount of $to cover the fees for sending them the affidavit. Timothy BC***
*** ** *** *** *** **
*** ** ***
** ***
** ***E*** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
Timothy C***
March **, 2017Revdex.com complaint #***B&H Web No: ***The letter from the *** does not show the returned product was delivered to B&H PhotoThere is no warehouse address, the signature is illegible and the name does not match that of any B&H employee-- Henry P***B&H Photo-Video