*** *** ***
*** *** ***
*** *** *** ***The customer ordered one Epson PowerLite Home Cinema Full HD 3LCD Home Theater Projector B&H # *** on July **, When he did we advised it was not in stock and provided an ETA of 2-weeksWe regret our vendor
has taken somewhat longer to provide this to usAs soon as we receive it we will ship it to the customer, without delay-- Henry P***B&H Photo-Video
*** ** ***
*** *** *** *** ***
*** *** *** ***The customer saw an advertisement for a product we sell on another web siteThe ad was not placed by us and we were and are not responsible for either the placement or the contentsThe advertised product was apparently
this:Bescor FP-500S Studio Daylight LED Light Kit with Case B&H # ***Unfortunately due to an error in the ad, for which we take no responsibility at all, the price shown was for this similar, lower priced, but not identical product:Bescor LED-500S Studio Light (100-240VAC) B&H # BELED500SITAfter going to our web site the customer purchased this second item, without the case, for a considerably lower priceIn order to do so the customer visited our product information page at *** which is clear and unambiguous in its descriptionIn answer to the customer's question, the bag is included in the kit, but the customer did not purchase the kit.When the customer complained we explained this in minute detail and offered to sell the Porta Brace PR-C2LED Compact Padded Case for LED LightsB&H # POPRC2LED or the Arriba Cases ACPadded Lighting Fixture Case B&H # ARACto the customer for half the retail priceThe customer declined.Our return authorization # *** was emailed on Apr **, A refund will be issued when we have received and processed the return.-- Henry P***B&H Photo-Video
*** *** ***
*** *** ***
*** *** *** ***The customer purchased Topaz Labs LLC Topaz Photography Collection (DVD) (B&H # *** MFR # ***) on August **, It was shipped to him August *** and delivered August ***The same day we received
a message from the customer saying the product was defectiveWe requested clarification and additional informationWe received no reply.We encourage the customer to email *** with additional specific information-- Henry P***B&H Photo-Video
December **, 2016Revdex.com complaint #***B&H Web No: ***Thank you for your order and this feedbackWe regret your dissatisfactionThe *** you ordered was earlier priced at $as recently as NovemberThat price was itself discounted from $The lower price and the free
Garmin were, like most similar rebates, subsidized by *** USAWhen a price drops this much and the product is accompanied by an auxiliary item retailing for 79.99, it is apparent the retailer cannot support those prices unless assisted by the distributorWhen we made this offer we expected *** to continue to support it and are as dismayed as you are that they cannot now do so and have discontinued the product.This order has been cancelledThe 50” 4k TVs we now have in stock are here: ***-- Henry P***B&H Photo-Video
*** ** ***
*** *** ***
*** ***The foam inserts were not included with the purchased caseUnder B&H *** we are shipping a set to himHe will receive it next week.-- Henry P***B&H Photo-Video
July **, 2015Revdex.com Complaint #***B&H Web No: ***We regret the customer's dissatisfaction but the manufacturer's determination has to be considered final as far as we are concernedThe manufacturer's contact information: Tel: *** *** *** Email: *** Website: ***The customer's recourse at this point, if any, is via the manufacturer.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I haven't seen any pieces of evidence from this company that dispute any factual evidence I have that came directly from my correspondence from this company
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
December **, 2016Revdex.com complaint #***B&H Web No: ***When the customer purchased the Leica V-LUX (Typ 114) Digital Camera the offer by Leica USA for Adobe software had expiredWe regret our web page was not updated more quicklyOur site says, "Prices, specifications, and images are
subject to change without noticeNot responsible for typographical or illustrative errorsManufacturer rebates, terms, conditions, and expiration dates are subject to manufacturers printed forms." The customer claims he, " paid a premium for the camera..." He is mistakenHe paid $The camera is being sold here for the same price todayWe regret we cannot now extend Leica's short-term offer at this timeThe customer was offered a $gift card as a courtesy.-- Henry P***B&H Photo-Video
February **, 2016Revdex.com Complaint #***B&H Web No: ***This purchase is dated 3/**/The customer did not contact us when the phone began to malfunctionThe first after-sale contact we have is dated 2/**/by which time the customer had sent the phone to Samsung and received it back
We regret the customer made no effort to reach out to us when the problem first manifestedAs the listing on our website proves, the phone was shipped to the customer with a "Limited 1-Year B&H Warranty." See ***The phone was under warranty with B&H, not with Samsung.We cannot help the customer unlock this phoneWhile we regret the situation no refund will be provided.-- Henry P***B&H Photo-Video
March **, 2016Revdex.com Complaint #***B&H Web No: ***The customer ordered a Panasonic 5mm f/lens on Nov **, At the time the lens (which was then out of stock) was offered for the discounted price of That price was an "instant rebate," meaning *** *** authorized the
price and had promised authorized retailers like B&H that they would reimburse the difference to us so we could sell the lens without incurring a substantial lossSubsequently *** *** informed their authorized retailers the lens was not available and they could not predict when or if it would again be available nor could they predict how many would be available if they ever were again availableThey also advised their authorized retailers they were immediately discontinuing the discounted price and rebate programThat meant any lens sold for would be sold at our expense and our substantial lossThe current retail price for this lens is so the amount of the loss per lens is apparentThis situation was widely discussed in several photography forums including *** *** *** *** *** *** ***There it was noted that other retailers, *** *** among them, also reported they had received the same news from *** *** and that they too were obliged to cancel existing orders.From *** *** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** *** ** *** *** *** ** ** *** *** *** *** ** *** *** *** * *** *** ***From *** *** *** ** *** ** *** *** * *** *** ** *** *** ***
*** * *** *** *** *** *** ** ** *** *** *** ** *** *** *** *** ** ** *** *** *** ** ** *** *** *** *** ** *** *** *** *** *** *** ** *** ** * *** *** *** ** ** *** *** *** *** *** *** *** *** ** ***The customer wrote, "As far as I know, B&H is the only retailer who has cancelled orders." This is incorrect, as the quotes above establish.The lens is in fact back in stock, but *** *** is not now offering any discount or rebate at allThe lens cannot be offered for the old discounted price.-- *** ***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[That is just not true because Stan, the guy I chatted with, told me this (I quote him):"Stan G : ** *** ** *** ** *** *** *** *** *** *** ** ** *** *** *** ** *** *** *** *** *** ** *** ** *** ** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** ** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** ** ** *** *** *** *** *** *** ** *** *** *** ***Me : I understand, thank you Stan, I'll make the order in few minutes"Of course I've contact them and they said: *** * ** *** ** *** **
*** *** *** *** *** *** *** *** ** *** *** *** *** *** ***
*** *** *** *** *** *** ** *** " So they can't blame *** and employees confirmed I'll get it on Friday - just like I've been promised.It's beyond my reach how a business this size treats his customer and not taking responsibility and make things right]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]The company is using their company policy to keep from replacing the damaged TV
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
December **, 2016Revdex.com complaint #***B&H Web No: ***This order was placed, shipped and delivered during AugustIt is now the end of December*** will not entertain a claim from us on this matter after this much time has elapsedCuriously more than a month has elapsed between my reply to this complaint and this rejection.-- Henry P***B&H Photo-Video
*** *** ***
*** *** *** *** ***It should be apparent that free shipping does not mean that every possible charge or fee is also freeShipping is free, i.ethere is no charge for the Purolator or *** service to bring the purchased merchandise from our warehouse to the customerTax, duty, brokerage, customs, etc., are not shipping and are not included in the "free shipping" offerI feel obliged to point out the person making this complaint has not made any purchase from us and if that individual is not satisfied with the services we offer he or she is under no obligation to do so.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThey are still rude in their response, as I did not list an address from years agoLast time they blamed PayPal, this time they blamed meThey also made no assistance in assisting me with prosucution of the parcel theft, I have begun the process and will have a Police Report.
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The lens that I returned back to you is the one that I receivedThe serial number match the lens that I returned
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I appreciate the response from B & H photo however, I would like to make two points countering their position If they look at their records, specifically phone calls, they will see that I called additional times complaining that I DID NOT receive the RMA & PrePaid postage I would be happy to provide phone records. Again, B & H wants to lump every single item into their Return/Exchange PolicyIf the claim was worth thousands of dollars this would be a very easy legal case to win For you can't make a blanket Return/Exchange policy without specificity Its easy at that Defective products/items would need to have their own set of returns/exchanges If B & H is also going to have the same exact procedures for "Defective" items they sell, as they do "Non Defective" Items, i.eitems returned but in good working condition then it does need to be specified in their returns/exchanges.The reason they DO NOT specify and include DEFECTIVE items is because not one consumer would buy anything knowing the retailer is not backing their products for DEFECTS from the manufacturer on a Return/Exchange policy It's a DECEPTIVE practice.My concern is not over the $89.00, rather I DO WANT CONSUMERS TO KNOW ABOUT THIS MISLEADING RETURNS/EXCHANGE POLICY IF THEY HAVE A DEFECTIVE PRODUCT AND I WANT CONSUMERS TO KNOW THAT THE RETURN POLICY IS DECEPTIVE AND MISLEADING
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** ** ***
*** *** *** *** ***
*** *** *** ***As a gesture of customer courtesy we have agreed to take back the computer he now has in exchange for the computer he wishes to purchaseReturn authorization will be emailed to him ASAP.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am not discussing a shipping here my complaints are about delivery negligenceAccording to Merchandise Delivery Rules,*** should not deliver those packages because:1.- When the names and telephone number and the address do not match, no delivery is possible2.- When contacted,our neighbors in the *** ** *** ** denied receiving anything from B & H delivered by ***B & H is the shipper and the one abilited to ask *** to find the boxesThe last line of the email from *** limited me from contacting them directly and make B & H the shipper, responsible to contact them and ask them to find the boxes and deliver them to *** *** ** *** *** @ *** *** ** *** ** ** *** where evrything matchDelivered REAR DOOR means that nobody signed upon receiving, this is IRRESPONSIBLE. This is fooling around with customers' money, time and business3.- They are not paid to drop merchandises at the front or back doors, they are paid to hand over to a physical person with a name living in an address As you may notice I did contacted *** and their answer is below:According the the email from ***, B & H supposed to receive an answer as a result of that investigation already" what was that answer " we are on the *** day, still no answerResponse By *** ( Julio C*** ) ( 11/**/01:PM ) U.SEastern Standard Time (US EST)*** ***
*** *** *** *** ** *** *** *** *** *** *** ** *** *** *** * ** *** ** *** ** *** *** *** * *** *** *** *** ** *** *** ** *** *** *** *** *** *** *** *** *** *** *** ** *** ** *** *** ** *** ** *** ** ***
*** *** *** *** ** *** *** ***
*** ***
** *** *** *** *** *** ** *** ** *** ** *** *** *** *** *** *** *** *** *** *** *** ** *** *** ** *** *** *** *** *** *** *** *** ***
***Julio C.*** Customer Support
* ** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** *** ***
*** *** ***
*** *** *** ***The customer ordered one Epson PowerLite Home Cinema Full HD 3LCD Home Theater Projector B&H # *** on July **, When he did we advised it was not in stock and provided an ETA of 2-weeksWe regret our vendor
has taken somewhat longer to provide this to usAs soon as we receive it we will ship it to the customer, without delay-- Henry P***B&H Photo-Video
*** ** ***
*** *** *** *** ***
*** *** *** ***The customer saw an advertisement for a product we sell on another web siteThe ad was not placed by us and we were and are not responsible for either the placement or the contentsThe advertised product was apparently
this:Bescor FP-500S Studio Daylight LED Light Kit with Case B&H # ***Unfortunately due to an error in the ad, for which we take no responsibility at all, the price shown was for this similar, lower priced, but not identical product:Bescor LED-500S Studio Light (100-240VAC) B&H # BELED500SITAfter going to our web site the customer purchased this second item, without the case, for a considerably lower priceIn order to do so the customer visited our product information page at *** which is clear and unambiguous in its descriptionIn answer to the customer's question, the bag is included in the kit, but the customer did not purchase the kit.When the customer complained we explained this in minute detail and offered to sell the Porta Brace PR-C2LED Compact Padded Case for LED LightsB&H # POPRC2LED or the Arriba Cases ACPadded Lighting Fixture Case B&H # ARACto the customer for half the retail priceThe customer declined.Our return authorization # *** was emailed on Apr **, A refund will be issued when we have received and processed the return.-- Henry P***B&H Photo-Video
*** *** ***
*** *** ***
*** *** *** ***The customer purchased Topaz Labs LLC Topaz Photography Collection (DVD) (B&H # *** MFR # ***) on August **, It was shipped to him August *** and delivered August ***The same day we received
a message from the customer saying the product was defectiveWe requested clarification and additional informationWe received no reply.We encourage the customer to email *** with additional specific information-- Henry P***B&H Photo-Video
December **, 2016Revdex.com complaint #***B&H Web No: ***Thank you for your order and this feedbackWe regret your dissatisfactionThe *** you ordered was earlier priced at $as recently as NovemberThat price was itself discounted from $The lower price and the free
Garmin were, like most similar rebates, subsidized by *** USAWhen a price drops this much and the product is accompanied by an auxiliary item retailing for 79.99, it is apparent the retailer cannot support those prices unless assisted by the distributorWhen we made this offer we expected *** to continue to support it and are as dismayed as you are that they cannot now do so and have discontinued the product.This order has been cancelledThe 50” 4k TVs we now have in stock are here: ***-- Henry P***B&H Photo-Video
*** ** ***
*** *** ***
*** ***The foam inserts were not included with the purchased caseUnder B&H *** we are shipping a set to himHe will receive it next week.-- Henry P***B&H Photo-Video
July **, 2015Revdex.com Complaint #***B&H Web No: ***We regret the customer's dissatisfaction but the manufacturer's determination has to be considered final as far as we are concernedThe manufacturer's contact information: Tel: *** *** *** Email: *** Website: ***The customer's recourse at this point, if any, is via the manufacturer.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I haven't seen any pieces of evidence from this company that dispute any factual evidence I have that came directly from my correspondence from this company
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
December **, 2016Revdex.com complaint #***B&H Web No: ***When the customer purchased the Leica V-LUX (Typ 114) Digital Camera the offer by Leica USA for Adobe software had expiredWe regret our web page was not updated more quicklyOur site says, "Prices, specifications, and images are
subject to change without noticeNot responsible for typographical or illustrative errorsManufacturer rebates, terms, conditions, and expiration dates are subject to manufacturers printed forms." The customer claims he, " paid a premium for the camera..." He is mistakenHe paid $The camera is being sold here for the same price todayWe regret we cannot now extend Leica's short-term offer at this timeThe customer was offered a $gift card as a courtesy.-- Henry P***B&H Photo-Video
February **, 2016Revdex.com Complaint #***B&H Web No: ***This purchase is dated 3/**/The customer did not contact us when the phone began to malfunctionThe first after-sale contact we have is dated 2/**/by which time the customer had sent the phone to Samsung and received it back
We regret the customer made no effort to reach out to us when the problem first manifestedAs the listing on our website proves, the phone was shipped to the customer with a "Limited 1-Year B&H Warranty." See ***The phone was under warranty with B&H, not with Samsung.We cannot help the customer unlock this phoneWhile we regret the situation no refund will be provided.-- Henry P***B&H Photo-Video
March **, 2016Revdex.com Complaint #***B&H Web No: ***The customer ordered a Panasonic 5mm f/lens on Nov **, At the time the lens (which was then out of stock) was offered for the discounted price of That price was an "instant rebate," meaning *** *** authorized the
price and had promised authorized retailers like B&H that they would reimburse the difference to us so we could sell the lens without incurring a substantial lossSubsequently *** *** informed their authorized retailers the lens was not available and they could not predict when or if it would again be available nor could they predict how many would be available if they ever were again availableThey also advised their authorized retailers they were immediately discontinuing the discounted price and rebate programThat meant any lens sold for would be sold at our expense and our substantial lossThe current retail price for this lens is so the amount of the loss per lens is apparentThis situation was widely discussed in several photography forums including *** *** *** *** *** *** ***There it was noted that other retailers, *** *** among them, also reported they had received the same news from *** *** and that they too were obliged to cancel existing orders.From *** *** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** *** ** *** *** *** ** ** *** *** *** *** ** *** *** *** * *** *** ***From *** *** *** ** *** ** *** *** * *** *** ** *** *** ***
*** * *** *** *** *** *** ** ** *** *** *** ** *** *** *** *** ** ** *** *** *** ** ** *** *** *** *** ** *** *** *** *** *** *** ** *** ** * *** *** *** ** ** *** *** *** *** *** *** *** *** ** ***The customer wrote, "As far as I know, B&H is the only retailer who has cancelled orders." This is incorrect, as the quotes above establish.The lens is in fact back in stock, but *** *** is not now offering any discount or rebate at allThe lens cannot be offered for the old discounted price.-- *** ***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[That is just not true because Stan, the guy I chatted with, told me this (I quote him):"Stan G : ** *** ** *** ** *** *** *** *** *** *** ** ** *** *** *** ** *** *** *** *** *** ** *** ** *** ** *** *** *** *** *** *** *** *** ** *** *** *** *** *** *** *** ** *** *** *** *** ** *** *** *** *** *** *** *** *** *** *** *** *** ** *** *** *** ** ** *** *** *** *** *** *** ** *** *** *** ***Me : I understand, thank you Stan, I'll make the order in few minutes"Of course I've contact them and they said: *** * ** *** ** *** **
*** *** *** *** *** *** *** *** ** *** *** *** *** *** ***
*** *** *** *** *** *** ** *** " So they can't blame *** and employees confirmed I'll get it on Friday - just like I've been promised.It's beyond my reach how a business this size treats his customer and not taking responsibility and make things right]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]The company is using their company policy to keep from replacing the damaged TV
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
September *** 2017Revdex.com complaint #***B&H Web No: ***, ***I have nothing further to add to this.-- Henry P***B&H Photo-Video
December **, 2016Revdex.com complaint #***B&H Web No: ***This order was placed, shipped and delivered during AugustIt is now the end of December*** will not entertain a claim from us on this matter after this much time has elapsedCuriously more than a month has elapsed between my reply to this complaint and this rejection.-- Henry P***B&H Photo-Video
*** *** ***
*** *** *** *** ***It should be apparent that free shipping does not mean that every possible charge or fee is also freeShipping is free, i.ethere is no charge for the Purolator or *** service to bring the purchased merchandise from our warehouse to the customerTax, duty, brokerage, customs, etc., are not shipping and are not included in the "free shipping" offerI feel obliged to point out the person making this complaint has not made any purchase from us and if that individual is not satisfied with the services we offer he or she is under no obligation to do so.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedThey are still rude in their response, as I did not list an address from years agoLast time they blamed PayPal, this time they blamed meThey also made no assistance in assisting me with prosucution of the parcel theft, I have begun the process and will have a Police Report.
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The lens that I returned back to you is the one that I receivedThe serial number match the lens that I returned
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I appreciate the response from B & H photo however, I would like to make two points countering their position If they look at their records, specifically phone calls, they will see that I called additional times complaining that I DID NOT receive the RMA & PrePaid postage I would be happy to provide phone records. Again, B & H wants to lump every single item into their Return/Exchange PolicyIf the claim was worth thousands of dollars this would be a very easy legal case to win For you can't make a blanket Return/Exchange policy without specificity Its easy at that Defective products/items would need to have their own set of returns/exchanges If B & H is also going to have the same exact procedures for "Defective" items they sell, as they do "Non Defective" Items, i.eitems returned but in good working condition then it does need to be specified in their returns/exchanges.The reason they DO NOT specify and include DEFECTIVE items is because not one consumer would buy anything knowing the retailer is not backing their products for DEFECTS from the manufacturer on a Return/Exchange policy It's a DECEPTIVE practice.My concern is not over the $89.00, rather I DO WANT CONSUMERS TO KNOW ABOUT THIS MISLEADING RETURNS/EXCHANGE POLICY IF THEY HAVE A DEFECTIVE PRODUCT AND I WANT CONSUMERS TO KNOW THAT THE RETURN POLICY IS DECEPTIVE AND MISLEADING
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***
*** ** ***
*** *** *** *** ***
*** *** *** ***As a gesture of customer courtesy we have agreed to take back the computer he now has in exchange for the computer he wishes to purchaseReturn authorization will be emailed to him ASAP.-- Henry P***B&H Photo-Video
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I am not discussing a shipping here my complaints are about delivery negligenceAccording to Merchandise Delivery Rules,*** should not deliver those packages because:1.- When the names and telephone number and the address do not match, no delivery is possible2.- When contacted,our neighbors in the *** ** *** ** denied receiving anything from B & H delivered by ***B & H is the shipper and the one abilited to ask *** to find the boxesThe last line of the email from *** limited me from contacting them directly and make B & H the shipper, responsible to contact them and ask them to find the boxes and deliver them to *** *** ** *** *** @ *** *** ** *** ** ** *** where evrything matchDelivered REAR DOOR means that nobody signed upon receiving, this is IRRESPONSIBLE. This is fooling around with customers' money, time and business3.- They are not paid to drop merchandises at the front or back doors, they are paid to hand over to a physical person with a name living in an address As you may notice I did contacted *** and their answer is below:According the the email from ***, B & H supposed to receive an answer as a result of that investigation already" what was that answer " we are on the *** day, still no answerResponse By *** ( Julio C*** ) ( 11/**/01:PM ) U.SEastern Standard Time (US EST)*** ***
*** *** *** *** ** *** *** *** *** *** *** ** *** *** *** * ** *** ** *** ** *** *** *** * *** *** *** *** ** *** *** ** *** *** *** *** *** *** *** *** *** *** *** ** *** ** *** *** ** *** ** *** ** ***
*** *** *** *** ** *** *** ***
*** ***
** *** *** *** *** *** ** *** ** *** ** *** *** *** *** *** *** *** *** *** *** *** ** *** *** ** *** *** *** *** *** *** *** *** ***
***Julio C.*** Customer Support
* ** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***