Jones Auto Detailing Express Hand Wash

PODS delivered our storage unit nine days later than our scheduled delivery date, provided misinformation about its transit, and manipulated invoices
We used PODS to move all of our things from *** to ***, Florida, and our storage unit arrived nine days after its scheduled arrival In the nine days we were trying to track down and get our unit delivered PODS provided misinformation about the expected transit and delivery of our unit, refused to contact us with updates on its transit (we had to call them for any information, current information is not available online), billed us with erroneous storage charges, did not follow through on repeated requests to take our account off of autopay, and made no effort to have our unit delivered as soon as possible after their initial failure to deliver Additionally, PODS manipulated orders and invoices that prevented us from recovering costs through a dispute of charge with our credit card company
The day our storage unit w

Received an invoice for someone else's order, which resulted in over billing me for $4,
After calling the PODS company numerous times over the course of the last month I have finally resorted to filing this complaintI have been told numerous times that the wrong invoice would be corrected to reflect my actual order, as of today I was sent the exact WRONG invoice againI can't seem to get anyone involved that understands my frustration and keep getting the run aroundI was originally billed $6,and on 3/I called to see why since my order was for a total of $1,I received a credit for the difference, but the invoice still shows that I owe $6,I need this corrected so I can be reimbursed for the moving expense

I entered into a contract with PODS for a long distance move between Carlsbad and Bethesda MD as part of a military move This facility was instructed numerous times, and confirmed numerous times, that a full weight ticket of he POD and truck MUST be performed in order to provide an accurate weight to the Navy House Hold Goods Division for reimbursement of the moving related expenses The weight ticket was time stamped in the corporate office as having been performed I called the national office every other day for weeks (between April and May of this year) to confirm that it had been done, and to request that the weight ticket be sent to me I was told multiple times that it had been done, and that it was being sent, but it never was Now, after my POD was moved across the country to Marlyand, I called one more time and was told by the corporate office that it had not in fact been done, but that I had been lied to The fact was that the weight ticket was performed as it had

The PODS accounting software is glitched and keeps trying to charge my PODS account erroneously
On Wednesday, 6/22, I scheduled a delivery from Tampa to Orlando of my 12' pod They told me it would be $and take typically 3-business days This seemed excessive considering the delivery to and from the warehouse for my Tampa address is free, but I scheduled it for the following week The next day, my bank account was debited $667, overdrafting my account I spent an hour and a half on the phone passed *** to different people to be told that $was transportation costs and the remainder was for new account charges and billing cycle because my account moving to Orlando made it in a different "PODS" jurisdiction I told them I was not informed of those charges and did not authorize them I was told in order to receive my funds back, I had to cancel the move Amber A*** submitted a request the next morning (6/24) for billing to process me a full refund Before I could ma

Nothing but a 100% positive experience with POD'sThey are professional and curtiousDrivers are prompt and on time I definately would recommend this company to anyone!

PODs is repeatedly charging my card on file for a pod that I do not have and they deleted my original orderNow they keep charging me
I ordered PODs on 6/5/and my customer ID is XXXXXXXXXThe 1st POD arrived on 6/7/without any issues and was taken back to storage on 6/13/The 2nd POD arrived on 6/23/and smelled awfulIt had a very strong musty mold odorI had already hired movers to help me move my furniture into the POD for 6/24/I could not cancel the movers otherwise I would lose my entire cost since it was less than hours noticeI also had to be out of my current house within daysI contacted PODs less than hours later to notify them of the strong mold odor in the PODThe POD was delivered while I was away so I could not inspect it upon deliveryI did not notice that there was an odor until the next morning when the packers came to help me move my furnitureAt this point it was too lateThe movers moved my furniture into the moldy POD because I

I rented a Pod to move my belongings from Miramar Fl to Citrus Springs FLAnd when I received the container it was contaminated and infested with rodentsI found rat droppings and visible rats living in my containerI just purchased a brand new home that is now infested because the boxes that were removed from the pod container had rats living in the boxes and plastic containers that I had packedSo when I call them the representatives that I spoke to begin to laugh and make jokesSo today I get a call saying there is nothing that they can do It's not fair
Product_Or_Service: Pod container

Misinformed about my podNever updated on where my pod is, told it was ready to unload, meanwhile it's not even in my state
I called to have my pod delivered to my current addressThe gentlemen told me it was already here in New Jersey that they don't deliver it to my current address which is miles down the road from the orignal addressMy husband and I made arrangements to get a uhaul and unload it ourselvesI called to verify it was actually in New Jersey because I hadn't received any updates on my accountThe lady proceeded to tell me it's in transit and that I won't have access to it for another daysThey did nothing to compensate the inconvenienceIt's been a run around getting my stuffMeanwhile I'm living in a house with kids sleeping on the floorMy husbands debit card was declined the first time they tried to debit it and I wasn't notifiedShe just said I'm sorry I see that the email was never sent outI waited on hold for mins to speak to a supervisor t

We enlisted this company to facilitate moving our personal property (essentially the entire contents of our home) from Arizona to TexasWe contracted for PODS to be delivered to our former residence in AZ *** E *** *** Gilbert *** The PODS were delivered, as scheduled 2/1/and we were chargedPer our agreement, the PODS were to picked up from *** *** 2/11/16, but were notWe called numerous times, they said they would be picked up 2/12/16, which they were notWe called again 2/13/demanding pick-up, which they finally wereWhile all this is going on, we were in the process of putting our house up for sale, had realtors attempting to photograph the house etcWe left for TX 2/21/16, as I was scheduled to begin a new job 3/1/My husband contacted PODS 2/25/to schedule the delivery of our PODSAt that time, per customer service, PODS indicated the containers had not been picked up at our house in AZ, which is not the case, as WE WERE IN AZ AND WITNESSED T

Received quote from PODS that was inaccurate
I contacted PODS re a move from MI to SC My initial contact was a result of moving to *** and they offered a 10% discount with PODS The initial quote from PODS was less than any other quote I had received, however, when I mentioned the weight that I was transporting and that I owned a 4BR, 3-1/bath sqfthome, the PODS rep stated that PODS would be sufficient I questioned that on the intial phone conversation, however, he assured me that would be sufficient He was wrong and off by one POD I had to scramble to get another POD delivered and much to my surprise, I was charged an additional $ I have attempted to resolve this issue with PODS since 7/27/16, however, I keep being told they have very few people in the complaint resolution department and I just need to be patient I was unprepared for the PODS move to be substantially higher than the other carriers contacted Is this some type of scam?

This is an extremely unreliable outfitThey do not keep their end of the bargain when it comes to deliveringThey send multiple comflicting emails and keep changing dates and delivery windowsEven when thy cannot nake their delivery window, they preface it by "this is just a window of time - doesn't mean we'll deliver at that time frame." Stay away from themThere are many other options

I really don't like doing business with dishonest and unethical companies When requesting a quote, they asked if I wanted to be contacted by packing companies as well I specifically requested NOT to have that They sold my email anyway, and I immediately started getting spammed by packing companies I will never do business with a company that disregards my wishes like that and sells off my info

Paid a total amount to access my POD within a time provided in a notarized letterOnly to learn my POD was sold prior to date and time provided
I called multiple times regarding the rental of my POD I wanted to pay the balance and have the POD delivered so I could empty my contents Within the last weeks I was told I had to speak to someone named Shasta K., she was the only one that could assist regarding my account After a week of leaving voicemails I was told that I had to pay a specific amount and move my belongings out of the POD in ***, the POD would not be delivered to me I received a certified letter that gave me a date and time to pay buy to stop further action I had to hire movers a pay a deposit since *** is a long distance move from my home The notarized form agreeing to the date was returned via email and acknowledged receipt by Shasta I paid via Western Union as instructed and when left a voicemail and email for Shasta prior to the time outl

POD's container was dropped from a height that broke off chunks of my concrete drive way
POD's containers were delivered to our new address(AZ

Over Charge and no resolution for months
I put pods in storage for daysAt the end of days I gave PODS my moving address PODS could not tell me the delivery costs Repeatedly, PODS could not give me a costs Just prior to move, PODS gave me the total bill The charge to my credit card is much more than the charge I was quoted For months I disputed the amount, for months I've been transferred to person to person During one conversation, the PODS Persons agreed I was over-charged $ Sometime later, a second PODS person said: in addition to that amount we owe you $ I received the refunds Just last week I was quoted a different charge for the move No where in writing, not in my contract but I am supposed to accept a charge which is $more than the amount I agreed to
It's been months

I was billed without authorization or disclosure beforehand, using checking account information hijacked from a previous one time remittance
Without asking for or receiving consent my private checking account information, that was given for a specific one time payment on July 23rd was used to pay an invoice in the amount of $ for my account (# XXXXXXXXX) that was not delinquent, on July 28th This unauthorized & unexpected debit not only depleted all monies but also caused my checking account to go overdrawn
After discovering this charge I immediately contacted Pods Storage and was informed that not one person in the entire company on duty at 4pm PST Friday July 29th was empowered to get these charges credited back and it would be no sooner than to days from the upcoming Monday before the funds could be returned
I waited on hold and was passed around several departments for over minutes before an employee named Miriam hung up the phone on my call and I

I had my possessions of 40+ years stored in two PODS from July until this weekOne of the PODS had been moved to *** without my permissionI had no access to the *** POD for the entire time because of the locationWhen I unloaded the PODs, the one stored in *** had leaked for some time, possibly the entire timeBoxes were so moldy and degraded that blankets and clothes had become soilA valuable leather bed was ruined, a couch, hand made blankets, crocheted blankets, boxes of photos, a poster of my son in Little League from years ago...so many valuablesThe max claim on insurance is $5,The rep I am dealing with will not send me an insurance claim stating that I did not access the POD the day she scheduled for meI had gone there on that day but the manager was not present to authorize access so I had to contact the rep who rescheduled from the 12th to the 14thI have photos of the damageShe will not respond to me nowAll PODs now have after market ca

Deceptive Sales Technique
I contacted PODS regarding getting a quote for our long distance move from Michigan to Florida This move was scheduled during December and completed in January The initial quote was for one 16-foot POD to and from our house in Michigan, storage and delivery to our new place in Florida I was told the transit fee would be $1, Once we saw the first POD, we knew we would need a second 16-foot POD So, I called customer service to schedule delivery of a second POD She told me the cost of the POD and said I would now receive a discount off the transit fee in the amount of $ There was no mention of a "separate" transit feeIt would get worse from here because we could not fit everything in the second POD and decided to call and get a third POD delivered; which the only POD size available was 16-foot and we only needed 1/of the POD Again, we were told there would be another discount of $off the transit fee Furthermore, there

Our pod was returned to our location today, June 9, There driver making the delivery was rude, appeared to be impaired, yelling and disruptive
A driver from Clearwater Florida Pods delivered a full container to our address at XXXXX *** *** todayHe seemed to be impaired, rude, destructive to our property including damaging flower beds, rock scraping and drivewayHe directed the Pod over our sprinkling system alsoHe was having a hard time directing the Pod into the same area that it was picked up from over a year and a half agoWhen it was picked up in to head to Pods storage, there was no inside cre, nor was there no inside cre when it was place there three weeks earlier, but this driver today said it was impossible to put it in that spot and said he didn't believe that it had been done twice before without incident*** the Pod delivery man yelled at the senior, vetern, experienced Semi driver that I had waiting at the house to direct him in the drive***

PODS delivered out container to the wrong spot, blocking our garage door and entrance to our house I called three days in a row to have it moved to the original identified spot on our driveway I was told they would contact the driver/delivery company After three days of no response we cancelled the order It took PODS another week to come pick up the container We never used the container in any way, yet PODs seemed to think it was OK to bill us for the entire amount We were disappointed in the lack of customer service Eventually, we found out that drivers can place the POD anywhere they please without regard to customer's directions Why did they bother to ask where we wanted it if they were going to put it anywhere they wanted?
Product_Or_Service: POD