Jones Auto Detailing Express Hand Wash

The pods company overcharged me almost overdrawing my account date of purchase 5/purchase price over charged $

PODS owes me a credit of $
I rented a storage container from PODS in JanuaryEverything Ok so farI called to have them pickup the POD before anniversary date April 7th, so I would not be billed for AprilI received a voicemail confirming pick up and giving me a windowI returned from a Florida Trip Mid April and POD was still there!! I arranged another pickup which went fineI called PODS in Clearwater and spoke with Beverly J(Accounts Receivable Collector) on April 20th about my POD not being picked up a scheduled before the 7th and how I was billed for the month in my Final paymentShe reviewed history & notes on account, called the NY facility and apologized for POD not being picked up on time and told me she was going to credit my card $for April's rentShe then sent me an email (which I have) stating I am due a refund of $One month goes by, no credit back to my CCI have called 8x since and have been told by numerous reps that it is in processIt

POD delivery is a no-show
I ordered a POD on line I received an email and phone message that the POD would be delivered between 8:30-11:AM on 8/17/ I began calling the POD call center at 12: The Call Center people called the local dispatch but no-one picked up the phone They also sent the dispatch emails that I'm aware of It's now 6:PM The floor guys will be here to install new floors and I'm without a container to put my furniture in Additionally, I requested a Corporate phone number The call center doesn't have one, nor is there one listed on their web page If a business isn't dependable or reachable, I have no recourse but to file a complaint with the Revdex.com

I was told my pod would be delivered via special arrangement with confirmation on 8/ The pod did not arrive even though I was charged
I called Pods in late July to arrange a delivery for a mile move The quote I originally received was very high I called back to see if it was correct I spoke with Marcy, who arranged with my local pods location to handle the move for both delivery and transportation to my new home "off the books" so it would be reasonably priced I called on Monday, August to make sure it was all set even though online it only showed drop off Marcy left me a voice mail that it was "all set off the books" to be handled by location for drop off 8/and transported to my new zip code on 8/ I received email confirmation of the drop off on 8/along with a voicemail confirmation and my account was deducted $ The pod was to arrive between am and am on 8/ At 11:am it had still not arrived and I called customer service, my 6th phon

Furniture had MILDEW AND MOLD upon removal
Items from our house was placed into the PODS while the house was being redone after hurricane harveyItems were in the PODS for monthsUpon removing our items, the furniture was covered with mildew/moldThe worker that picked up the PODS showed me the water marks in the PODAlso when I called to report the problem, the person assisting me stated this happens in areas with high humidityMy account number was *** L*** was ny customer advocacy repfor PODSAlex stated that I turned down the 3rd party coverage, but they did not inform me of a problem like this was possibleSo, Alex ask me to sign this releaseSee below
RELEASE
This agreement ("Release") is entered into to terminate all controversies and
claims (the "Claims"), which have arisen, or could arise, from the relationship
between PODS ENTERPRISES, LLC ("PODS"), and Kenneth *** (***)
("Customer") that are or *** be related to incidents that occur

PODS dropped off a container and picked it up but did not ship it to the final destination and they cannot locate it
PODS dropped off a container then picked it up but never delivered the container to the final destination I have called on several of occasions to try and locate the container and they had continuously stated it was in route There was confusion in the beginning of the order when I changed the date of the drop off and it seemed my container had been deleted from the system I called many times during the last days of January and the first week of February to locate the container in their system I was told it was a IT glitch and that my order/container was showing up on the PODS system but I could not see it on their website I continued to call and make sure the container was going to be dropped off and they kept telling that the container was in their system and in route to Florida from Connecticut The container was dropped off at my Connecticut address on t

Double billing
PODS double billed me and apparently a number of their customers last month and when I attempted to call to correct it, their customer service was so inadequate, I was on hold two separate occasions for over an hour to try and rectify the situationThis is over $they illegally removed from my accountIt took over a week to be refunded with zero apologies, call backs, or any kind of compensation from them

Deceptive advertising and poor customer service
I would not recommend PODS to anyone! They falsely claim that you only need to schedule container pickups and drop-offs days in advance I tried to schedule container pickup days in advance, but was told the soonest they could pick up was days later, which last time I checked was a lot longer than their recommended days I let them know that I was closing on my house on the 23rd day, so my POD would be left in the new homeowners driveway for weeks, but they didn't care Their solution was to hope someone cancels their pick up and then they might squeeze me in I have made several calls to customer service and the reply I've gotten was "We will send an email to the local manager, add a note to the account, and hopefully someone will cancel that week." I have been told that our area (Minneapolis) is very busy and has a large backorder, so I asked what PODS was doing to resolve there backlog issue Seems like a well run c

PODS charged me $even though they confirmed I would not be charged for an additional month of rent
I called PODS on 9-9-to ask about a pending charge of $dated 9-8- The CS rep told me that the charge was for a month's rent beginning on 9-9-I was informed that I would not be charged if the pod was picked up within the day grace period which ended on 9-13- I asked to have the pod pod picked up on the 13th, but the CS rep said the soonest available pickup date was the 15th He also told me that because the date I had requested was not available, that I would not be charged the additional month rent I later found out that PODS had charged me anyway

PODS is charging me for a long distance out of state move that never happened and insurance fees I did not wantWhen I originally contacted them to bring storage units to my property in Florida they asked the final destination for the PODSAlthough I was unsure at the time whether I was moving in state or out of state, and told them that,they insisted they had to have this for the contractSo I gave them the out of state destinationThe PODS were delivered and sat on my FL property for about monthsDuring that time I notified PODS MULTIPLE times that I was moving to a destination about miles away from the original PODS delivery site in Florida and NOT to TennesseeI asked them to adjust my bill accordingly aND not charge me for insuranceThey agreed, but did not adust my billThey relocated the POD storage units miles away from the original drop site in FloridaThey have continued to bill me for the trip to Tennessee and for unwanted insurance despite numerous pho

Company agreed to deliver a POD to my new address on Friday, July The container was delayed and I was given hr noticeThis caused expenses
I contacted the company several months prior to moving The contract was to deliver an empty pod to my apartment in PA on July 13, I would fill it, they would then move it to my new home in AZ so I could unload it I scheduled the details of the move prior to the delivery of the empty pod including setting a delivery date of July I then made hotel reservations ending on July to be able to arrive at my new location, unpack the basic cloths, bedding and kitchen items while I completed the move in the last weekend prior to starting a new year position I also had a job interview for a permanent position the following weekend On July 27, I called PODS to confirm delivery I was informed that the POD was delayed until July Later that day, I received a voice mail informing me that the pod was delayed one week This was les

My family relocated from Missouri to Arizona and contracted the POD company to move the items after we had the pod container packedThe instructions for the move was to place the container in the driveway facing the door for easy packingAnd when the pod container was delivered to Arizona to have the container placed facing the door again for unloadingThe first instance in Missouri was doneHowever when the container was placed at the site in Arizona it was placed not facing the door or the loading dockI contacted the company and was left on the phone for and a half hours before speaking to a supervisor named Paul he gave me a reference number to a complaint number XXXXXXXI had movers on-sight and I had to pay them after waiting the and a have hours with no action from the companyI was told I would be contacted after I sent photo's for the problemI was told A driver would return to correct the position of the container so it could be unloadedI was not given a opportu

PODS grossly misrepresented their cost for moving our household belongings and did not meet their delivery schedule agreement,raising our costs
In preparation for moving from Austin, Texas to Forest Grove, Oregon I compared PODS with the cost estimates of several other moving companies After discussing the size of my house, number of bedrooms and other rooms, general contents of the house, and the large household items we had with the PODS representative he assured me that sixteen foot pods would be sufficient to complete the move As a result I decided to use PODS, because it was cheaper Since I needed two PODS delivered at the same time he asked me about the dimensions of my driveway, and told me they would be able to put the PODS side by side in the driveway On 07/15/I set up delivery of pods, scheduled for 7/26, and subsequently for movers to come pack the pods on 7/
On 7/the local PODS office called to tell me that I needed to cut some tree limbs on a large

PODS is not billing me according to our agreementI am not receiving a discount that was promised to me
My customer ID # XXXXXXXXXAccount Holder: *** ***I am not being billed according to our agreementPODS is incorrectly charging me $extra per month for storageI've called numerous times and cannot get this correctedEmail for me: ***

My POD is still sitting at my move site, filled with all of my belongings, days after it was to have been picked up and moved to safe storage
I ordered a POD to be delivered to my home for a move out on June and picked up and delivered to storage on June I'm relocating to a new town an hour away and am unable to monitor my full pod which today remains out on the street, days laterEach day I receive an email saying that my POD pickup date has been changed with no explanation as to whyIn the meantime, my permit to have the POD on a city street expired on June 4, the day the POD should have been removedThis means that I'll be incurring fines and citations from the cityI have had to call their "customer service" department several times a day because they are not allowed to call me back with status updatesI'm on the phone with them now, and apparently my pickup date has been changed to June 8, days later than planned, and there seems to be nothing I can do to expedi

PODS ETA POLICY
I had a POD filled on February I scheduled for the filled POD to be delivered to me on June 2, PODS gave me an ETA of between 7-AM This also came in email and phone message form
Movers were hired to fill and were hired to empty my POD
Because of the ETA that I was given, I scheduled the movers for Noon
PODS did not deliver my POD until after 4pm on June This caused a financial hardship for me because I was responsible to pay additional fees as a result of the time change
I was not notified by PODS of the change and had no time to reschedule to moving crew
The "ETA" that PODS gives is also their defense, which doesn't help or protect the customer in ANY way It is customary to give ETA's Utility companies, etc do it all the time, however an ETA is a solid commitment of an AGREED upon time
This should NOT be able to be changed on a whim or as the company deems necessary The company changing it is to cover THEM after the

PODS delivered a POD that I never confirmed and even called to make sure was canceledThey "lost" the record of my phone callCharged me anyway
Fraudulent and deceptive practices
I ordered a POD for late July but never received a confirmation emailI couldn't access the information onlineI called to change the date and the rep looked up my previous order and couldn't find itWe concluded it had never gone throughSo, we opened a new orderIt turns out that the original order HAD been recorded, but they had the wrong email address, thus I never received any informationI did not confirm the order, nor did I complete the online contractI never heard from PODS in any waySo, they went and delivered the POD that I had called to cancel and that they told me hadn't been recorded in an orderThen they charged me $for delivery
I disputed the charge through my credit card companyPODS went and re-billed me, adding ANOTHER $to my credit card, while the dispute was i

PODS billing department gives informationCustomer Service doesn't assist you if billing is failing to resolve the issue
On or about 12/12/I spoke to billing and customer serviceOn or about the same date my company also called to confirm the amount due and to request and address to send the checkThe check was sent overnight 12/and signed for by J Grey on 12/20/They were not supposed to charge my credit card, it was removed from autopayNot only did they try and charge my credit card without my permission they received the check after I was told that Ms Betty pchecks upon receiptNow they are telling me that it could take days to find and post the check so they want to cancel my deliveryThey advised me to stop payment on the check and put it on a credit cardI was boarding a flight during the minutes I tried to find out what the heck to do, so I had to disconnect from the callI still don't know what to do? I have all calls recorded, all paperwork

We recently purchased a home in South *** *** The previous owner had a pods container on the property which was picked up the day after we closed When the driver picked up the pod, he backed into the electrical wires running from our house to the utility poleHe pulled the wires to the point of breaking the pole that held the wires in place, resulting in the electrical wires hanging only a couple of feet from the ground The former owner was notified that the driver had cut the wires and stretch them but had no idea the extent of the damage, until he return to the property the next day We took pictures of the damage and called the electric company which told us we needed to contact an electrician get this fixed immediately as it was a dangerous situation It cost just over $to make the necessary repairsThe former owner and myself have both contacted Nathan E the customer advocate for the company and were told that they assume no responsibility for this dama

In Feb my husband, *** ***, set service up for our things to be stored with PODS because we were moving to GaWe were paying $203.29/moWhile in Ga *** became sicker and we came back to Sarasota the end of AprilJune 1st *** passed awayI stayed in constant contact with the companyI had no money and was afraid I was going to lose the POD so my church paid a payment May I called to ask if they could bring the pod down to access it in June and they didI removed most of the furnitureI had faxed in a copy of the death certificate many times to Mike WilsonHe was always never in the officeEach time unable to locate the faxFinally I just took a photo of the certificate and emailed itHe finally got it and then proceeded to tell me I needed to provide a letter of executorship or POA giving me rights to the unitI didnt have to when they allowed me to enter the unit after Rays deathnow they said I didRay and I were married 21yrsI was the next of kinNothing else