JustAnswer

Horrible! I will get the same standard response as all others from Just Answer, but it is a deceptive service to charge a membership fee of $60 for a membership that was never requested. I asked a question last week of an attorney (got an answer and no review is towards that attorney). I paid for my answer and NEVER requested membership, therefore, Just Answer standing by their deceptive small print is just shameful and likely the way they stay in business. They know they are deceptive (proven by the many same complaints on Revdex.com). So, let Just Answer bring on their standard response that they've given everyone else on this site with the same complaint, but I will continue to provide my commentary in the hopes that I can save someone from the same mistake. Again . . . . shameful.

Glad to get the help that I needed in order to fix my car. Everyone was very helpful and concern with the results. They give great direction so that you can repair your car quickly. I recommend the use of Just Answer.

I have had two good answers lately. Very helpful. Years ago, I first used JA for a question about fixing a Maytag washer. The guy had the IQ of a crayon. No help at all. That’s over. Great experience lately.

Just answer was exactly what I needed
Unable to take my sick but still active dog in to find out what was going on. I knew something wasn't good but needed a confirmation as to what to do. I didn't want to just go by my judgement and end my dog's life unnecessarily. The doctor gave me the answer as to what it was and what the options were. This made it nonquestionable as to what I needed to do. He was so kind and empathetic but to the point. I am forever grateful
Today I had my dog put to sleep
Although it was so difficult it was a lot easier because of Just Answer. Thanks again Dr Michael Salkin

This is a scam. The lawyer that was assigned to me gave me a gibberish response as if he didn't read my question. I asked for clarification twice, same thing. Rated 1 star. Talked to customer service to get my money back - it's just a bot. All I get is automated answers. There is no real person.

The mechanic was very polite and helpful. He made sure that I understood and was satisfied with his help.

My question was answered quickly precisely, I'm very pleased with the service

They were very helpful with what we needed to know.

Easy and fast response. Found out if I should keep something that I bought a few years ago in a thrift store and didn't know the "real" value of it was. I took pictures on my cell phone and downloaded them easily. $5.00 fee for the initial service. I love it. I feel I got the best answer and without leaving the house!

Great, timely service.
So far so good

Thanks for the support

The vet was prompt and gave great advice! Helped us with what we should watch for and when to take immediate action. Our cat is happy and healthy again!

JA is ok. And I’m a poet??. If you don’t like the person you get at first, they let you get a “second opinion”. I’m basically satisfied with the service. I have gotten very helpful advice about Mercedes-Benz several times.

I have used Just Answer 3 times in the past 4 weeks or so, for computer, financial and legal advice. The have been very helpful all 3 times.

I was able to talk to a lawyer right away about a situation and he helped resolve it so quickly and it gave me such peace of mind.

We have problems with keeping out mountain vacation home warm in the winter when we are not there. We detest leaving any propane heater on, so we asked a JA expert in heating and cooling about it. He suggested electric oil heaters and after several questions and answers, we feel very good and confident about using them to keep our place from getting so cold in our absence.

They really don't deserve any stars. I attempted to get help from them and after I paid no one answered my question. It was just stuck with me asking questions for 20 minutes.

Chris, the lawyer, has been very good with honest answers & good advice concerning my situation.
He has been very approachable & quick to reply & happy to consider different pathways in order to try to resolve the situation.
I am very happy with the JustAnswer service & would recommend it very highly.
my conversation with Chris in ongoing & I hope to post again in a few days.
I have read some reviews about confusion in billing & I hope this does not happen in my case.
Something to be aware of I guess.

Julian

Very knowledgeable. Took care of my problem. A bit difficult to find what I needed to do on his directions......but we got it DONE!

I want to thank Just Answer for helping me get back into my new tablet.Saved me a big headache.

For what little information I gave as my problem, they gave 'simple solution' answers which made me realize that once I connected my component Blu-Ray to the TV all I had to do was unplug the power cable from my Blu-Ray and plug it back in. Once doing that my Blu-Ray recognized it had a HDMI connection and started working.