JustAnswer

First time customer and If I could leave zero stars I probably would!!! I am so disappointed with the service I received! The first specialist said "she'd" transfer me to a secure page for $5 and someone would answer my question. I was not aware of this fee so I stated as much, but after "she" sent that message, you aren't able to text another statement. I left & returned to ask the next bot about this and "she" offered the same advice but for $1?!!! Wtf? Now who in their right mind wouldn't feel like this must be a racket with that kind of response? I asked the ? 's only a few minutes apart. When I asked where to leave my complaint...I was told nothing, just blocked from responding. For the record I wasn't rude in the slightest, just terribly disappointed at such ridiculous customer service. I can't believe they've been in business this long.
1st and last time visiting this site ??

I signed up for the free trial for some legal advice that I didn't use. I tried to cancel the next day but apparently it didn't go through because I was billed $60 twice in two days. I didn't get an email either. I also called customer service and I was I didn't qualify for a refund.

I couldn't get my relatively new washing machine to start and had a signal that read "loc." I really needed to start washing clothes so I went to the Whirlpool website, which, in turn, sent me to JustAnswer. After I described the situation to my repair person, he suggested what I should do - AND - it worked. It took him maybe 30 seconds to answer my problem - which was not mentioned anywhere in the Owner's Manual - and my washer started and washed perfectly again. Thank you so much.

Tim was such a great help.

We were in a pickle and had no idea how to proceed with his guidance over the phone it got us through.

Such a great resource.

I Asked A Deciding Question Concerning Paying To Receive A Large Sum Of Money Which I Need That bank And Even Hard Money Lenders Work Together To keep Real Money Out Of My Hands . Rebuilding Americas Economy With Neighborhood Citizens Is The Real Challenge For Me. Which Really Is Not About Me ... It For Assistance Of The Masses Of children And Family Suffering On the Streets Of America The USA . Attorney Edwards Answered My Concerns Righteously .

The website concept is a good idea and the expert I spoke to was knowledgeable but the business practice is deceptive... I signed up for the 7 day trial period and specifically stated I did not want to sign up for monthly recurring membership. However, my checking account was still drafted and in looking at my justanswer.com login page, no 'monthly' order was in my order history with the 7 day trial that I DID authorize. How can a website just take money from you without an order? When I spoke to customer service they said an email was sent at day 4 to continue or refuse membership, but I did not receive this email. It is a shame that businesses conduct deceptive practices in billing like this to make their revenue.

For an IT issue. Quick. Efficient. Courteous. Cheap. What more could I ask? Thank you. Mrs Morgan. France.

Needed help to install my new thermostat for the central heating system. JustAnswer were quick to help me and walked me through the wiring connections. Very easily done with no problems.

Very quick response the doctor was very friendly and I believe truly cares. I needed just an answer to my question which at least took the stress of not knowing away.

The Dr. that I spoke to was great! Asked all the right questions, eased our minds and saved us a trip to the ER! I'll be using this service and our Dr. again with confidence! Thank you!

I needed ONE legal question answered. Just Answer answered for me! I paid the $5.00 intro fee and was able to cancel right after that. I really appreciated this. There are some sites that continue to take your money monthly and make it impossible to cancel. I will use this site again if needed. Thank you

I was online with Just Answer which I thought it was going to take a long time to solve my problem with my phones on my landline. well it was solved a lot faster than I thought thanks to Louie and his expertise on the problem. Eugene A.

Dr DRB (vet) was prompt and calmed my nerves about giving my dog my cat's meds. Luckily, the vet said the drug was given to both cats and dogs and the dosage was in the safe zone. I was devastated when I emailed. He was a gem. But the website asked if I wanted a phone call for $28 or $29 four times! And it was difficult for me to exit the screen. The service was great.

This companies site claimed to charge $28.mo for the service but they then charged me $59 for it. this is a toal rip-off company and cannot be trusted at all

Brilliant service. Always find the answers I need for my business inquiries.

The gentleman talking to me by phone was most helpful in all aspects, calm , clear and reassuring

After my calf took an unexpected and swift turn for the worst on a Sunday evening in the Deep South (everything is closed) I had to get help and quick. Within 10 minutes I was talking to a veterinarian that specializes in Large animals and with his guidance my calf survived and is bouncing all over the place.

The Vet I spoke to was honest, informative, offered some helpful tips. I think what I appreciated the most was his honesty. He was compassionate and expressed his concern in regards to a 13 + year old dog and what he could endure when it came to potential surgery. Thank you for your time and honesty.

I am very happy with the help I've got from JustAnswer's.
I was worried about my wife's medical test results that I looked up on the Lab's website on a weekend. Her Doctor was not available and JustAnswer's expert clearly explained to me about the problem, contacting me several times via emails and text messages, until I understood it.
The expert even checked back with me the next day to see if my wife's Okay.
Thank you, JustAnswer!

None oi my techie friends could solve my computer problem, but Ameen Khan at Just Answer solved the problem immediately. Thank you Just Answer.
Carol