JustAnswer

I apparently agreed to paying monthly membership fees if I did not cancel the contract within 7 days. At least this is what I was told. I have a strict policy with myself to never sign up for anything that has this stipulation and so am surprised to find that I have been charged a $46 fee for 4 months. I called when I saw the charge in September and was told I'd get a refund. Then I found that I had been charged for each of the 3 previous months as well so I called again. This time I was told that too bad, you didn't call within a week to cancel, you're not eligible for a refund. Based upon comments I've read from other angry people with the same problem I think that perhaps the part that says if a person doesn't cancel within 7 days then they will be charged each month might not have been so obvious. Also, there have never been any emails or deliveries by the USPS about this account or subsequent billings. Based upon what I have read there are a number of dissatisfied customers and I can't help but wonder why the company has not made changes so the terms are crystal clear in order to avoid such problems in the future.

I did not sign up for future debits or payments. they have taken $40.00 from my account

Everything suggested to cure our parakeet from his wound was on point. Thank you very much.

I inquired about a legal question and received a response in minutes even though it was late in the evening. The answer was precise and straight forward and gave me what I needed.

I received great advice from the vet I talked to. My do

Great job . thanks, You fixed it quickly, I know where to go when I am having trouble

I think this sight is very helpful. I talked to a lawyer on the phone for a small fee, and he helped me a lot with my questions. For me it was money well spent. I haven’t tried canceling my membership yet, so hopefully I won’t have problems like the other people had.

The veterinarian was very helpful and made me feel better about taking my dog in for surgery and that I was not getting ripped off for an unnecessary surgery and cost.

I had a landlord/tenant question that I needed a quick reply. The answers were quick and gave me the information I needed to proceed. The attorney was straightforward and seemed to genuinely want to help me.

Sometimes you can't find answers using *** when that's the case JustAnswer is the perfect solution.

Tried this site for the first time and the people seemed knowledgeable and gave a quick diagnosis of my problem unfortunately I’m thinking it was above my abilities

Very clear and concise information, my question was answered straight and to the point.

Great service for when my vet is closed!! I told the vet exactly what was going on with my dog and he gave me a suggestion and in 2 hours she was feeling a lot better! ????

Had a question about legality of out of state licensing and answered it within 5 minutes!

Very prompt with answer and as complete as he could be without further testing..

Answer came promptly and was spot on. Saved me a fortune in auto repair costs.

pointed me to a direction that had good information. It turned out that the Roku Stick was defective after all. Another is on its way.

Very helpful, gave good advice in a most timely fashion. Would use again

I really appreciate the advice and feedback given by the lawyer, it helped to guide us in the right direction with our next steps. He was so quick to respond and seemed to really understand where I was coming from

I had a wonderful experience with your technician. I called the manufacturer and all they could do was send out a technician two days from now. Since it was a freezer issue, I was not happy! Your technician called and professionally told me how to work the electric control panel and I was able to turn the power back on. I was able to cancel my manufacturer's technician. My food was saved!
I am concerned that my service with you has indeed been cancelled. I did call and request it the same day. I am concerned because of the reviews I read.