JustAnswer

My experience with the Opthalmologist was far more than expected, I was very concerned about the condition of my eyes very early in the morning, He asked for a picture and we talked and he was able to identify and answer my questions. He was very friendly and knowledgeable. Great Experience, I have already shared with many friends and family.

It was wonderful to get a response to my question so quickly.

This is a very useful app if you are suffering from chronic disease and need doctors advice.

I had an excellent experience using your site for the first time, this week to get some advice on the terms of a job offer. My call with a very experienced employment lawyer*** was very useful. *** was extremely knowledgeable, personable, professional and patient in explaining legal terms.
I was very impressed with his expertise and his advice. I already recommended your site to 3 of my friends.
Thanks

Very quick responses and well informed antique expert.

Amazing! No phones, almost immediate response. Technology no longer sucks. It works for me lol

Usually I got a quick response and the attorneys who answered my questions politely and no judgment.

Quick feedback/answer. Detailed and courteous.

Fast, quick service right when you need it most! Answered my questions and helped ease my mind.

Two days ago I gave a very negative review based on the difficulty I had with your website. I was confused and inadvertently ordered an ongoing program. I had trouble trying to figure out how to cancel it. The main thing I wanted was the charge deleted from my credit card. I was amazed that the charge was posted to my account within a very few minutes of me pushing the wrong button.
This morning I was pleased to see that the account had been closed, and the charge had been removed from my card. I had read some reviews that that rated your service very highly, one, in the same situation as mind, reported how quickly you made good on your policy of customer satisfaction.
As such I request you disregard my first review, and you accept this version as my appreciation of the excellent service you have provided me.

Very helpful

was a knowledgeable resource and the service is very convenient.

A very quick response, that gave me the information I needed. Would recommend this site.

New appliances in my kitchen! Happy woman - until the delivery men installed everything except my propane range. Called the company that sold me my appliances & they said, they didn't install the gas stoves. On the phone all day and even the propane people wouldn't install and they didn't carry the conversion kit I needed. But one of the business did give me the "Just Answer" phone # and *** answered and he got busy!! Found me a place from which I could (and did) order a conversion kit. He was very patient while listening for Model numbers from me and told me where to look for information on my stove. This took most of our time together. I was quite impressed with *** and I hope to deal with him if needed again. JustAnswer offered me a seven-day trial with them, but I've decided to not sign up for a monthly charge for using this site. However, I will use this fantastic site just when I need it and pay for each visit.

This is a great source for information
on many subjects. I would definitely
Recommend it to anyone.

Great resource and accurate answers. Gave me peace of mind pertaining some legal issues.

Like many others, I fell into their classic "bait and switch" scheme. I paid $1 for their "free" week of support on a problem with my ethernet after a recent Windows 10 update. Their "expert" offered several suggestions over the next 6 days (most of which I already knew from my own research). When the "expert" was unable to help, he/she asked for a rating. On the 7th day, I solved the problem on my own and let the "expert" know what actually worked. Over the next several days, he/she continued to ask for a rating. On the 9th day, I said NO. Just a few days later, I received a bill for $46. I have asked twice for a refund and was denied twice. They are saying any "support" after the "free" week I will be billed continuously monthly until I stop it. So, I stopped it.

used service was suppose to be charged $1.00 but later I was charged $28.00 without my knowledge or authorization

I had asked a question about my Chrysler Town & Country and the expert who got back with the answer was quite helpful. He pinpointed the probable issue I was having and when I took it to the dealer they confirmed it almost immediately. Perfect call! And it saved me some diagnostic time and fees.

Amending an older tax return was a nightmare to figure out, with nothing on the web providing simple instructions for my specific needs. Coming across JustAnswer I received guidance from a tax professional and, to my great relief, the job got done. I'm awfully grateful to have found the help I was getting desperate for in this site.