Kelley-Robb-Cummins Funeral Home

on Time, courteous, thorough, professional

Great service, prompt, communicative, courteous High quality workmanship, works good, looks good

Mike S was out to repair my geothermal today ( 10/5/) He had it up and running in no timeHe took time to explain the system and what was going on and the repairs neededI am very pleased with the service Mike S completedThe whole Genz-Ryan team has been great to work with since day oneThanks John H

Genz-Ryan was easy to work with and they provided a high level of quality and professionalismI was impressed with the skill of the installer and the overall geniality of the two techs who came to our house Maybe they are not the cheapest, but I have confidence and peace of mind about the work they did

Christy called me first thing the following morning after I left an online rquest for service the night beforeThat was awesome!! Jeff Fcame out and service tuned up my furnace and got it Ready to goA-performance

Just met a very nice H-VAC technician by the name Alberto from Genz-Ryan who did a thorough tuof our central air conditioner He was so patient with answering all my questions and showing me important things to know about how to care for our system to prevent problems down the road when the AC will get a hard work-out Don't want to have problems at the peak season when one really needs the AC to work properly It's hard then to get service when it will be in high demand due to mal-functioning equipment

We have always been very impressed with the friendly customer service and the quality of work received We are a repeat customer and would recommend this business to others

Technician called me and gave me a description of what needs to be done to fix the situation He was very informative and was easy to work with He gave me two options for what needed to be done and the cost I really appreciated him doing that We decided to go with his first option which was more expensive but that was the best we needed to do

Mike Brecently serviced my furnace, previously installed by Genz-Ryan.\r\nMike could not have been more courteous, professional and efficient.\r\nHis expertise gave me total confidence in the quality of the repair and service to my furnace

Genz-Ryan did a great job on my plumbing repairThe technician was knowledgeable, and very easy to work withVery respectful of the house, and made sure that he didn't track or leave any kind of mess

Patrick and Lance did a great job hooking up the electrical to my new furnace and thermostat

Noah gave us over an hour notice before he arrived so we could plan on someone being home He was very professional and explained the issue He provided us with several options from the most basic repair to total replacement of our a/c system I was very pleased with our experience especially since we were in a pinch

The technicans arrived on time, were courteous and conducted themselves in a very professional manner They answered all the questions I had and took the time to discuss other future repair issues that I was considering Great job guys

Genz-Ryan is an outstanding service company Our furnace was acting up and Mike & Zach came over to evaluate the problem They also took the time perform a full inspection and found a couple issues that needed attention Their professionalism was top notch

Adam and Dalton were very professional and did a great job They answered all my questions and also they showed me what they were doing to fix my problem They cleaned up when they were done and they did not waste time in fixing the problem

Genz Ryan did an air conditioning tune up

The furnace in our home stopped working I did some basic troubleshooting and determined that our control panel or gas valve was most likely broken We decided to have Genz Ryan, the company that installed the furnace in the house when it was built to come and do a diagnosis Genz Ryan charged $to come and diagnose the problem They told me that the problem was a bad control panel and that it would be $to repair The next day, I was surprised to get a call from the Genz Ryan technician telling me that he had replaced the control panel, but that that had not solved the problem and that I now needed to also replace the gas valve and that this would be almost $more I asked him how he did not diagnose the problem correctly in the first place and he said that he could not have tested the gas valve (I later learned that this is not the case) I told him that I was not going to pay the additional money when they misdiagnosed it and that I was not satisfied and asked him who

The service technician Steve M*** did a great jobExplained everything in detail to me on what needed to be doneI would recommend Genz-Ryan

We worked with Tom & Lance to replace our hot water heater and the service was outstandingThey were both very personable and knowledgeable about the productWhile the cost of the water heater and installation was more than what we were looking for, we made the decision to move forward based on the great service and dependable quality that comes with Genz-Ryan and their teamThank you Tom and Lance!!

We are quite satisfied with the work and the techs who assisted usI was also surprised by the cost of the partsBut, since I had not been involved with anything in the plumbing and heating industry for many years, I guess that's inflationOverall a positive experience!