Kelley-Robb-Cummins Funeral Home

Terry did a very nice job figuring out the problem with our furnace and was a pleasure to work with!

The service industry, espconstruction and repair, has in general "lost s few steps" over the years That's why it was so refreshing to deal with Brent Gentz and his team Brent was predictable in coming, courteous, patient, and very thorough He anticipated our needs, answered all of our questions, and in the end, provided a great end-to-end service I recommend him and his team highly for getting the job done right the first time and on time-- Kirk ***, Rosemount

Noah did a great jobHe was very professional, presented several viable options and helped us make the right decisionHe got the job done right!

Genz-Ryan responded very quickly, were friendlyThey diagnosed the problem with our central air and replaced our unit very quickl and came back within hours to fix a slight problemImpressed with them and would recommend them

I responded to a Genz-Ryan duct cleaning special emailed to meI called and spoke with ShelbyShelby provided excellent serviceShe setup three appointments for me...the one for the duct cleaning, one for the annual furnace tuneup, and one for the annual plumbing checkupJoe and Glenn were at my home this morning to clean the house and dryer ductsThey were very thorough in providing a most comprehensive duct cleaningAs a result, my furnace and clothes dryer are sure to perform more efficientlyGone are the residuals of pet hair, every day dust, and remodeling dust built up through the yearsI am so grateful for their excellent serviceWhile other companies may advertise less cost for duct cleaning, I doubt that their results will be as effective as Joe and Glenn providedWhat I learned in googling and reading to educate myself about duct cleaning is that a low cost duct cleaning done in a short amount of time does not produce optimum results

Emily was polite, and informative this was a proactive call to set up service on my AC
The technicians were also polite, and respectful of my house and equipment,and I am very happy with their service

Joel Pwas fantastic !!! Before we talked about the work I needed done,he checked my pipes, toilets etc !!! I really appreciated him doing that ! I will be recommending Joel Pand Genz-Ryan to my family &friends !!

We' ve used genz ryan for years and have been very happy with them

Matt Motz provided excellent service He took the time to show me the issue, explain how it contributed to the failure, provided many options and answered all my questions I truly felt he was there to make me happy

Good communication setting up the appointment and re confirming arrival Arrived when they promised, did a great job of explaining options to me They are a great company to work with

Plummer was friendly and efficientWork was done well

Genz-Ryan was wonderful to work withTheir customer service and technician were top notchI'll always use them

Noah is an excellent techwho took his time to explain my options concerning the part I needed for my garage gas heater I would request him again for future service

This morning I had Dave *** do my Genz-Ryan plumbing inspectionLike all of the guys from Genz-Ryan, he could not have been more friendly, helpful and professionalI appreciated the heads up phone call I received to let me know he was on his way and he arrived just as promised so no waiting on my partOnce he was here, he patiently answered every question I asked, taking the time to give detailed responses so that I would know what to doDave’s thorough inspection and sincere offer to call him with any future questions or concerns truly reflects the exceptional customer service he providedWhich has been my experience with all of the guys from Genz-RyanThanks so much, Dave!

After spending almost $17,on a new air conditioner and furnace not even years ago, this is what our "new" equipment looks like
We've had excessive water leaking from our AC condenserThe drain for this was getting plugged and water was leaking all over the new furnace They were out in May to address this the first timeThen back again this August
Genz Ryan first blamed defective dampers in our zoned heating systemQuoted us $to replace After more research, they decided that wasn't the cause
They then told us these drains clog easily and we should sign up for their annual tune up program as they check for clogs like this Funny thing is, we never had this issue once in the years prior with the original furnace and AC unit?
Lennox gave us the contact info for another dealer (*** Heating) who came out today Within minutes, he uncovered what was causing the clogs (last picture) A TON of debris was in the drip pan below the condenser coil

Mike Busher was inspecting our home AC unit and found a major problem with the AC Air Delivery System Rather than schedule a second appointment, Mike volunteered to return the very next day and repair the fault
In doing so, we now have a new system the very next day which we are able to utilize 24-with much cleaner, cheaper and more efficient air distribution
Without Mikes help we would have continued putting ourselves at health-risk since we both are very sensitive to allergens
SO THANK YOU MIKEGREAT JOB!!

Jimmy was great He can to do my annual maintenance visit on my Air conditioner He was fast and efficient with his and my time He was one of the best employees I have had come out from Genz-Ryan

Dave came up with a reasonable alternative to a full remodel of the upstairs bathroom in our old houseI really appreciate that he came up with a plan to fit our needs

For a few days our furnace would have failed starts when the thermostat called for heat With cold weather soon approaching, I knew I needed a professional to check the furnace to be ready for winter I had fired my old Heating and Air Conditioning provider due to poor service and excess costs, but I remembered seeing some Genz-Ryan television commercials recently on television so I asked my wife to call themGenz-Ryan was quick to answer our call for service, less than hours The Service Tech was Jeremy *** Jeremy was very professional and efficient He fixed the issue and gave us some pointers that will prevent a reoccurrence of the problemI am sold on Genz-Ryan Plumbing and Heating Their quick response and timely advice have earned them my business It's Genz-Ryan Plumbing and heating from now on for my plumbing and heating needs Mike ***

They were very professional and did a great job