Kelley-Robb-Cummins Funeral Home

Genz-Ryan Plumbing & Heating Company, Inc- Service Technician Tom ***Tom was a friendly, knowledgeable, super efficient workerHe did a very thorough job and we were impressed with his timeliness and skills

Benz-Ryan did a fantastic job with our furnace and air-conditioner installationHighly recommend them

Gens-Ryan was here today to service our furnaces They found a problem with one of them and called it to our attention We are having the furnaces replaced very quickly - this week They were informative, gave options, and were pleasant to deal with They know their business

Technician was prompt and very professionalExplained process clearly and answered all questionsKept area cleanI would highly recommend company and technician

Mike B had arrived on time to check on my furnace He did a thorough inspection and found my plus year old furnace is not worth saving He provided several options on the new heating systems Genz Ryan was offering with no added pressure from him We opted on the new heating system that fits our need the best with all the questions answered by MikeMike is very knowledgeable and a complete professional I would recommend Genz Ryan to anyone

Christy called me first thing the following morning after I left an online rquest for service the night beforeThat was awesome!! Jeff Fcame out and service tuned up my furnace and got it Ready to goA-performance

Steve Mperformed an annual inspection and functionality check on my furnace and A/C He was quick and proficient, explained what he was doing and answered a number of questions I had He also gave me a bid for some separate electrical work that needs to be doneI am happy and satisfied with my experience and readily recommend Genz-Ryan and Steve Mdon

I called Genz Ryan to service my AC, they found High pressure was going over units & compressor would shutdown automatically to protect itself
- few visits later they said Metering device(Cost $1170) was faulty & replaced itpressure still went over units & compressor w/d shut down
- They claimed compressor itself was bad & that it needed to be replaced and replaced compressor(additional $800)The high pressure still went over units & new compressor w/d still shut down automatically like the old one
- Then they claimed first replaced metering device could be bad & replaced metering device 2nd timeHigh pressure still went over Units & compressor w/d still shut down
- Then they said “My coils were bad & it would need to be replaced” for $I requested 2nd opinion from Horwitz
- Horwitz tech figured out in minutes that capacitor was the culpritThis capacitor is right in the front & had all bulged up/burnt outHorwitz T

Noah Fworked on my home's boiler and air conditionerHe was very friendly and did a good jobI will ask for him personally next time I call Genz-Ryan

Ryan and Andrew, the professional technicians from Genz-Ryan Plumbing & Heating showed up on the same day that I called for service on my furnaceAlthough the diagnosis was not what anyone wants to hear, (I need a new furnace), both of the technicians commiserated with me in my painful demise and were very professional by thoroughly pointing out the problems with my furnace which could have killed me as it was emitting COand thankfully the roll out switch was doing the job of shutting off the furnace keeping the COfrom reaching a catastrophic levelRyan and Andrew were very friendly, professional guys that you would want to arm wrestle with for a better deal on the furnace--(Not Really)! They spelled out the cost, financing options and made sure that space heaters were delivered within an hour to keep me warm until the new furnace and air conditioning unit are installedIs anyone really ever happy with the price of a new furnace? I rest my case; But Ryan, Andrew and myself had a group hug and we all felt good about the end resultI live in a condo and the furnace has to fit the footprint of my building; It also comes with an AC unit combinedLet me spell it out...Although it pains me to give in, these guys were very professional, they diagnosed my furnace problem, kept me safe and alive and guaranteed installation within three days in the middle of a winter cold snapWhat more could anyone expect! I give these guys the highest recommendation and would refer them to anyoneThey didn't charge me for the service call which was about an hour of their time and I'll be warm and toasty in a few daysI may not love Genz-Ryan like the commercials say, but these guys make it easier to lean that way!
OK, so I love these guys!

Joel Pwas fantastic !!! Before we talked about the work I needed done,he checked my pipes, toilets etc !!! I really appreciated him doing that ! I will be recommending Joel Pand Genz-Ryan to my family &friends !!

After spending almost $17,on a new air conditioner and furnace not even years ago, this is what our "new" equipment looks like
We've had excessive water leaking from our AC condenserThe drain for this was getting plugged and water was leaking all over the new furnace They were out in May to address this the first timeThen back again this August
Genz Ryan first blamed defective dampers in our zoned heating systemQuoted us $to replace After more research, they decided that wasn't the cause
They then told us these drains clog easily and we should sign up for their annual tune up program as they check for clogs like this Funny thing is, we never had this issue once in the years prior with the original furnace and AC unit?
Lennox gave us the contact info for another dealer (*** Heating) who came out today Within minutes, he uncovered what was causing the clogs (last picture) A TON of debris was in the drip pan below the condenser coil

Genz-Ryan responded very quickly, were friendlyThey diagnosed the problem with our central air and replaced our unit very quickl and came back within hours to fix a slight problemImpressed with them and would recommend them

Plummer was friendly and efficientWork was done well

Dave came up with a reasonable alternative to a full remodel of the upstairs bathroom in our old houseI really appreciate that he came up with a plan to fit our needs

I feel 7th fortunate that I got Lance as my plumber to fix our toilet He was efficient and kind and friendly He was very thorough in what he was doing and explained what he was doing He wore slipper things over his shoes and I did appreciate I would use him again in axheartbeart

Our furnace was out of serviceZack Bquickly and professionally repaired our furnace and explained what he had doneI would recommend the technician and company for repairs!

Ryan provided an air conditioner tune upHe was pleasant and completed the work as agreed

Noah is an excellent techwho took his time to explain my options concerning the part I needed for my garage gas heater I would request him again for future service

Matt Motz provided excellent service He took the time to show me the issue, explain how it contributed to the failure, provided many options and answered all my questions I truly felt he was there to make me happy