Kelley-Robb-Cummins Funeral Home

Genz-Ryan goes above and beyond the call to help customers!! My air conditioner sprung a serious leak, and needed to have the "a coil" replacedI was being quoted $1300-$to replace it from other hvac companiesA friend recommended Genz-RyanAfter a FREE check out of my ac system, they quoted me UNDER $1300!! A few days after installation, I noticed water on the floor around the unit, I gave them a call and they came out the next day and cleaned and replaced some of the hose that runs from the unit to the drain...at NO COST!! Very personable and professional!!

Very professional, their team explained everything very well before and after installation of a new furnace and A/C Work was accomplished on time and without problems

Steve came to check our year old air conditioner, & found a problem with cracks in the furnace manifold checking out the a/c coilsHe then noticed that our gas water heater had developed a leak on the bottom of the tankthe furnace is yrs old & the water heater He was able to reserve time to get both taken care of the next day with new furnace & water heaterHe was very professional & not pressuring during his sales pitch!

Steve came out for our annual fall tuand was able to uncover some furnace issues that made us think about a new furnace after years
He provided options and we had an installer here days later
Peace of mind and a great system
Thanks

Very positive experience with this team of professionals Although I wish I didn't have the expense at this point in time, I am confident that the fix was done correctly

Ryan was great He was very knowledgable and professional and explained everything very clearly

This was the first time I have used this company for service I would definitely use them again The technician the provided the service (MattM) was very courteous, efficient and very understanding I appreciate the fact that he presented me with several options to get the service done that I need I will be using them again

Service technician was professional and efficient in his air conditioning annual check up

Jeff P from Genz-Ryan Plumbing & Heating installed my Furnace/AC unitOn the morning of the installation Jeff called me to let me know he was on his wayJeff was very thorough in everything that he did for me and I had heat again bv 1:00pm in the afternoonJeff made sure to keep his work area clean and thoroughly cleaned up after the job was completeJeff made sure to answer any questions that I had and let me know that I could call should I have any questions in the futureThanks Jeff for a great job!

Joel P diagnosed the water pressure issue in our house and presented the options to resolve the issueJoel was very personable and completed the work in a professional mannerThese are traits that are hard to come by in today's home repair service industryAs I shared with Joel, I have hired other plumbers for repairs and typically have been greatly dissatisfied with the quality of the work for what is charged

Very thorough and complete in task

Great servicevery thorough

I had a problem with my bill after my work was completed Called up Richie at Genz-Ryan and he took care of me to my satisfaction by making it right

Zach arrived at the time he said he would and he was very professional Zach explained the worked required to run a waterline from the basement into the kitchen on the first floor and he completed the work without any problems I would not hesitate to hire Zach and Genz-Ryan Plumbing & Heating for future projects

Nick *** preformed a maintenance check on my air conditioning He was very knowledgeable, polite & through He even fixed an light bulb problem for me!
I will definitely ask for Nick in the future Plus he is a veteran of years of service to this country

As a customer for about years, Genz-Ryan has provided excellent customer service and very knowledgeable Service Technicians The Service Techs are always willing to answer questions and take the time to show you how to optimize your heating/cooling system for efficiency and comfort

The service tech did a good job at identifying the issue We came up with a plan and set up an appointment The second apptwas not met I had to call and after about minutes, oops, they had to reschedule We'll see how that works

I had a failure of my hot water heater and called on Saturday morning They were very prompt in getting someone here Matt is a great Technician He reviewed my problem and gave me a list of options that I could chose from to fit into my budget Matt was very polite and explained each option After selecting the option he went right to work He called in the parts and their runner had them here within about a half hour They removed the old heater and cleaned up the area The installation is very professional looking I would recommend Matt M to anyone and if I have more work I won't hesitate to use them again Everything went smoothly due to Matt's experience Thanks again

Nice work thank you

Zach did an amazing job for us We cannot be more thankful for his professionalism, friendliness, and prompt service We highly recommend Zach and his company, They are our techs for life!